Crash when sleep


  1. Posts : 3
    Windows 7 Home Premium x64
       #1

    Crash when sleep


    Hi,

    When I my computer goes to sleep, it shuts down, and when I turn it on again, it says that a severe error ocurred.

    My System specs are the following:

    CPU: Intel Core2Quad Q6600
    CPU Cooler: Arctic Cooling Freezer 7 Pro Rev.2
    Memory: 4 X 1 GB Kingston DDR2 800mhz
    Motherboard: Asus P5QL Pro (Intel P43 Chipset)
    Hard Disk: 500 GB Samsung Sata I
    Power Supply: LC Power Arkangel 850W
    Graphics Card: PowerColor ATI Radeon HD 5770 PCS + 1 GB
    Operating System: Dual Boot between Windows 7 Home Premium and Ubuntu 11.04, both are 64 bit.

    This computer was built by me in 2007, upgraded in 2009 (motherboard+power supply), and the graphics card was upgraded in 2010.

    I've attached the dump file, in the format that you requested in the rules. Please check the most recent one (its date is today about 17 pm).

    If you need more info, ask me, I will give you any info you need about my machine in order to help you solve this problem.

    Thanks a lot for your attention.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your Realtek 10/100 X64 Driver caused the crashes, please update it
    Realtek
    ASACPI.sys the 2005 version is a huge cause of BSODs
       Information
    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
    Scroll down to the Utilities category, then scroll down to the "
    ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005)

    Code:
    ASACPI.sys        fffff880`04731000    fffff880`04739000    0x00008000    0x42476c4c    28/03/2005 06:30:36
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8004802a10, fffff80004136518, fffffa8003cf1010}
    
    *** WARNING: Unable to verify timestamp for Rtnic64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
    Probably caused by : Rtnic64.sys
    
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8004802a10, Physical Device Object of the stack
    Arg3: fffff80004136518, Functional Device Object of the stack
    Arg4: fffffa8003cf1010, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa8003cf1010
    
    DEVICE_OBJECT: fffffa800521f050
    
    DRIVER_OBJECT: fffffa80051b9a70
    
    IMAGE_NAME:  Rtnic64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  48401957
    
    MODULE_NAME: Rtnic64
    
    FAULTING_MODULE: fffff8800471f000 Rtnic64
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002d54b52 to fffff80002ce8640
    
    STACK_TEXT:  
    fffff800`041364c8 fffff800`02d54b52 : 00000000`0000009f 00000000`00000003 fffffa80`04802a10 fffff800`04136518 : nt!KeBugCheckEx
    fffff800`041364d0 fffff800`02cf4062 : fffff800`04136600 fffff800`04136600 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
    fffff800`04136570 fffff800`02cf3f06 : fffffa80`07298c68 fffffa80`07298c68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`041365e0 fffff800`02cf3dee : 00000003`3461b480 fffff800`04136c58 00000000`000158a4 fffff800`02e5e708 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`04136c30 fffff800`02cf3bd7 : 00000000`bfd8a5c3 00000000`000158a4 00000000`bfd8a5ad 00000000`000000a4 : nt!KiTimerExpiration+0x1be
    fffff800`04136cd0 fffff800`02ce036a : fffff800`02e5ae80 fffff800`02e68cc0 00000000`00000000 fffffa80`039b50a0 : nt!KiRetireDpcList+0x277
    fffff800`04136d80 00000000`00000000 : fffff800`04137000 fffff800`04131000 fffff800`04136d40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_Rtnic64.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_Rtnic64.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Thanks a lot! It worked!

    I'm so happy, finally I can work again without crashes!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:36.
Find Us