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Windows 7: Crash when sleep

11 May 2011   #1

Windows 7 Home Premium x64
Crash when sleep


When I my computer goes to sleep, it shuts down, and when I turn it on again, it says that a severe error ocurred.

My System specs are the following:

CPU: Intel Core2Quad Q6600
CPU Cooler: Arctic Cooling Freezer 7 Pro Rev.2
Memory: 4 X 1 GB Kingston DDR2 800mhz
Motherboard: Asus P5QL Pro (Intel P43 Chipset)
Hard Disk: 500 GB Samsung Sata I
Power Supply: LC Power Arkangel 850W
Graphics Card: PowerColor ATI Radeon HD 5770 PCS + 1 GB
Operating System: Dual Boot between Windows 7 Home Premium and Ubuntu 11.04, both are 64 bit.

This computer was built by me in 2007, upgraded in 2009 (motherboard+power supply), and the graphics card was upgraded in 2010.

I've attached the dump file, in the format that you requested in the rules. Please check the most recent one (its date is today about 17 pm).

If you need more info, ask me, I will give you any info you need about my machine in order to help you solve this problem.

Thanks a lot for your attention.

My System SpecsSystem Spec
11 May 2011   #2

Windows 10 Pro x64, Arch Linux

Your Realtek 10/100 X64 Driver caused the crashes, please update it
ASACPI.sys the 2005 version is a huge cause of BSODs
information   Information
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
Scroll down to the Utilities category, then scroll down to the "
ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005)

ASACPI.sys        fffff880`04731000    fffff880`04739000    0x00008000    0x42476c4c    28/03/2005 06:30:36
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8004802a10, fffff80004136518, fffffa8003cf1010}

*** WARNING: Unable to verify timestamp for Rtnic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
Probably caused by : Rtnic64.sys

A driver is causing an inconsistent power state.
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004802a10, Physical Device Object of the stack
Arg3: fffff80004136518, Functional Device Object of the stack
Arg4: fffffa8003cf1010, The blocked IRP

Debugging Details:


IRP_ADDRESS:  fffffa8003cf1010

DEVICE_OBJECT: fffffa800521f050

DRIVER_OBJECT: fffffa80051b9a70

IMAGE_NAME:  Rtnic64.sys



FAULTING_MODULE: fffff8800471f000 Rtnic64






LAST_CONTROL_TRANSFER:  from fffff80002d54b52 to fffff80002ce8640

fffff800`041364c8 fffff800`02d54b52 : 00000000`0000009f 00000000`00000003 fffffa80`04802a10 fffff800`04136518 : nt!KeBugCheckEx
fffff800`041364d0 fffff800`02cf4062 : fffff800`04136600 fffff800`04136600 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`04136570 fffff800`02cf3f06 : fffffa80`07298c68 fffffa80`07298c68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`041365e0 fffff800`02cf3dee : 00000003`3461b480 fffff800`04136c58 00000000`000158a4 fffff800`02e5e708 : nt!KiProcessExpiredTimerList+0xc6
fffff800`04136c30 fffff800`02cf3bd7 : 00000000`bfd8a5c3 00000000`000158a4 00000000`bfd8a5ad 00000000`000000a4 : nt!KiTimerExpiration+0x1be
fffff800`04136cd0 fffff800`02ce036a : fffff800`02e5ae80 fffff800`02e68cc0 00000000`00000000 fffffa80`039b50a0 : nt!KiRetireDpcList+0x277
fffff800`04136d80 00000000`00000000 : fffff800`04137000 fffff800`04131000 fffff800`04136d40 00000000`00000000 : nt!KiIdleLoop+0x5a


FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_Rtnic64.sys

BUCKET_ID:  X64_0x9F_IMAGE_Rtnic64.sys

Followup: MachineOwner
My System SpecsSystem Spec
11 May 2011   #3

Windows 7 Home Premium x64

Thanks a lot! It worked!

I'm so happy, finally I can work again without crashes!
My System SpecsSystem Spec


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