Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 x64 Freezing Randomly

11 May 2011   #1
elprice7345

Windows 7 Home Premium x64 SP1
 
 
Windows 7 x64 Freezing Randomly

My computer has been "randomly" freezing for the last week and a half.

My system specs are attached in my profile.

Sometimes it will freeze while I'm working. The app I'm working in will freeze, the keyboard freezes, but the mouse remains active. Ctrl-alt-del doesn't work. The only path forward at that point is to hit the reboot button on the case. This is happening multiple times per day although with varying frequency.

Sometimes it freezes while I'm away. When this happens the monitor wakes up and I see the normal logon screen background, but without the place to logon.

I can ping the PC while it's frozen.

No minidump is generated and I can't find much in the event logs.

I've run 7 passes of Memtest86+ and all have passed.

I last installed the OS 6-9 months ago.

I've attached the BSOD documentation per the forum guidelines.


My System SpecsSystem Spec
.
11 May 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by elprice7345 View Post
My computer has been "randomly" freezing for the last week and a half.

My system specs are attached in my profile.

Sometimes it will freeze while I'm working. The app I'm working in will freeze, the keyboard freezes, but the mouse remains active. Ctrl-alt-del doesn't work. The only path forward at that point is to hit the reboot button on the case. This is happening multiple times per day although with varying frequency.

Sometimes it freezes while I'm away. When this happens the monitor wakes up and I see the normal logon screen background, but without the place to logon.

I can ping the PC while it's frozen.

No minidump is generated and I can't find much in the event logs.

I've run 7 passes of Memtest86+ and all have passed.

I last installed the OS 6-9 months ago.

I've attached the BSOD documentation per the forum guidelines.
Though these are all really old I suspect the same problem still exists and it is Related to mv91xx.sys magni Windows Driver from Marvell Semiconductor, Inc.

ALSO

1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).



I would re-install it and all the other old drivers listed below (form as far back as 2004)
Code:
SiWinAcc.sys    11/1/2004 03:23:29 PM    fffff880`01794000    0x0000a000    0x41868d31    fffff880`0178a000                                                      
SSPORT.sys    8/11/2005 07:07:32 PM    fffff880`06b2e000    0x00008000    0x42fbda34    fffff880`06b26000                            
Si3124r5.sys    9/20/2006 01:06:22 PM    fffff880`0153f000    0x00053000    0x4511750e    fffff880`014ec000                            
000.fcl    9/26/2008 09:11:22 AM    fffff880`06b6b000    0x0002b000    0x48dcdf7a    fffff880`06b40000                            
iaStorV.sys    4/8/2009 12:57:17 PM    fffff880`01197000    0x0011e000    0x49dcd76d    fffff880`01079000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
12 May 2011   #3
elprice7345

Windows 7 Home Premium x64 SP1
 
 

I've updated all the drivers I could. If my system remains "unfrozen" for a couple of days, I'll close this thread.

Thanks for your help!

Ed
My System SpecsSystem Spec
.

12 May 2011   #4
elprice7345

Windows 7 Home Premium x64 SP1
 
 

Frozen again! Still freezing with no BSOD or minidump.

I've posted a new BSOD file.

Any help will be greatly appreciated. This issue has sucked way too many hours from my life already!

Ed
My System SpecsSystem Spec
09 Jun 2011   #5
elprice7345

Windows 7 Home Premium x64 SP1
 
 
Problem Solved

After weeks of trouble shooting I uninstalled and reinstalled two different applications.

My computer has been running without freezing for several days now.

This thread can be closed.
My System SpecsSystem Spec
24 Jun 2011   #6
elprice7345

Windows 7 Home Premium x64 SP1
 
 

Well ... I only thought I had fixed the problem!



My PC started freezing again, so I:
  • Disabled all startup programs and all non-MS services and it still froze
  • I ran Memtest again for 8+ passes with no errors
  • Ran Hot CPU Tester Pro 4 with no errors
  • I replaced the power supply
  • In the last 3 days I've gotten 2 BSODs that don't appear to be related
Does anyone have any ideas? I'm running out of things to troubleshoot.

I have a backup I can revert to from before the problems started, but I'm afraid I will just recreate the problem by reinstalling SW and/or drivers that have been applied since the backup.

Can anyone help?

Thanks in advance,
Ed
My System SpecsSystem Spec
Reply

 Windows 7 x64 Freezing Randomly




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 Randomly freezing
Hello. I decided to write here, because Windows 7 freezes randomly - sometimes when i watch FULL HD videos on YouTube, sometimes when i play games. I suspect that my hard drive is mainly faulty. I also always have to restart my computer from the Restart button because it won't unfreeze. All the...
Hardware & Devices
r windows 7 freezing up randomly?
I Searched though many threads has anyone come up with a solution for windows 7 freezing up randomly? thanks
Performance & Maintenance
Windows 7 x64 freezing randomly
Hello everybody, My computer screen is freezing once a day or so without any BSODs whatsoever. The funny thing is that everything else is running in the background, including the system clock, music from WMP, and even a video game CD I popped in when it was frozen, which launched like normal,...
BSOD Help and Support
Windows 7 64 bit randomly freezing
Hi guys, really loosing it now, been having my PC randomly freeze on me for about 3 months now with no idea what is causing it. I ran a memory test using memtest86 and got around 3-4 passes using the standard set of tests (1-8) and it found no errors. I've also used Western Digital's 'Data...
BSOD Help and Support
Windows freezing randomly
So I just pieced together a new system, specs: i7 930 @ 4.0GHz 1.28V EVGA x58 SLI LE 6GB GSkill Ripjaws Sapphire Toxic 4890 Corsair HX520W PSU Win7 Pro x64 I have tested the overclock to be fully stable under 12 hours of Prime95 blend, 20 runs of max RAM LinX and IBT. Temperatures are...
BSOD Help and Support
Windows 7 freezing up randomly.
Hello. My computer keeps crashing like many others by the looks of these forums. None seem to quite have the exact same problem as me though and so i'll make this thread in hopes of some ideas on how to go about fixing this issue. Let me describe as good as possible exactly what happends when...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:30.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App