Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: After critical update: missing CI.DLL

11 May 2011   #1

Windows 7
After critical update: missing CI.DLL

Windows 7 x64 Ultimate

My wife's notebook installed 2 critical updates today.. But after the last reboot, it wouldn't boot all the way into Win7.. It stopped and said 'loading files' or something I usually don't get, then it said the computer would not start normally.. By reading the diagnostics, it said C:\CI.DLL was corrupt or missing.. I pulled the hard drive and put it in another machine and verified CI.DLL was there.. I scanned the HD with malwarebytes and found some unrelated web spiders and such, but cleaned the whold hard drive..

I put it back in, but couldn't get it to boot.. I'm now trying a system restore..

Why would a critical update do this?

Once I go back to an older point in time, am I OK to install the critical update again?

My System SpecsSystem Spec
11 May 2011   #2

Windows 7 Ultimate x86

Once I go back to an older point in time, am I OK to install the critical update again?
Absolutely only I would run one update at a time. That way you have more control over it. You might even see which update caused the problem.
My System SpecsSystem Spec

 After critical update: missing CI.DLL

Thread Tools

Similar help and support threads
Thread Forum
CRITICAL: Bootldr missing, need to restore using only USB.
Hi all, Mission-critical problem here that has my netbook unbootable (the machine I need when I travel on business). There's a long and irrelevant reason for this happening, but the upshot is I had two Win7 partitions. Using the disk management control panel on the new Win7 partition I changed...
Installation & Setup
Critical update led to black screen
I've got a big problem, hopefully someone will help me with the solution :) the other day, i got my hp pavilion dv7 notebook back from the workshop (it was there because of overheating). It worked perfectly for a day and a half, until a critical update from windows caused it to crash. After that, i...
Windows Updates & Activation
Problems after critical update
Hi I woke on Thursday morning last week to my machine in a constant boot loop, with a BSOD appearing over and over. I tried startup recovery and system restore, neither of which were able to make changes. In the end, I just reinstalled Windows 7 64 bit, but am now experiencing problems like...
BSOD Help and Support
critical system drivers missing
All, Firstly thank you in advance for any help. I have had a read through the common questions section and tried a few things but to no avail!! Firstly my laptop is a Acer Aspire 5738z with an Intel T4200 processor. I bought the laptop with Vista however i was never very impressed and...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:41.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App