Help me solve the problem : Blue Screen

Hello I have a problem with my laptop, suddenly my OS is restarting and i found this

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 10e
BCP1: 0000001E
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051211-35131-01.dmp
C:\Users\Family\AppData\Local\Temp\WER-65146-0.sysdata.xml

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Anybody can solve this ? thank you.. :)

The details :

Acer Aspire 4741
Intel Core i3-350M processor (2.26 GHz, 3MB L3 cache)
Intel HD Graphics 762 MB Shared
2 GB Memory RAM

SmurofNeves said:

Hi,and welcome to the forums.

Please repost... https://www.sevenforums.com/crashes-d...tructions.html


But you can start by clearing your temps...(RUN > %TEMP% > delete all files you find in here.)

Is there any procedures to write a Blue Screen Thread ? ow i don't know..

by the way, during i erase the file in there.. some of the files are still in use in system ? how do i erase them ? thank you..