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Windows 7: Touchpad issue

12 May 2011   #1
bizbizan

win 7 x32
 
 
Touchpad issue

Hi all, i am facing issue using the touchpad in my laptop. After updating the driver, something went wrong and i have not been able to use the utilities of the device. So, i uninstalled everything regarding the touchpad, but now i can't install the drivers again. The message is something like "cannot find the touchpad" and that's all. In the Device Manager is shown as "Unknown device" and the Windows cannot find suitable driver for it.

Off cource i can reinstall the whole system, but this will be the last option

My little machine is Asus EEEpc 1000h

Any suggestions?


My System SpecsSystem Spec
.
12 May 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by bizbizan View Post
Hi all, i am facing issue using the touchpad in my laptop. After updating the driver, something went wrong and i have not been able to use the utilities of the device. So, i uninstalled everything regarding the touchpad, but now i can't install the drivers again. The message is something like "cannot find the touchpad" and that's all. In the Device Manager is shown as "Unknown device" and the Windows cannot find suitable driver for it.

Off cource i can reinstall the whole system, but this will be the last option

My little machine is Asus EEEpc 1000h

Any suggestions?
Try updating the touchpad by forcing the installation of its driver from device manager
My System SpecsSystem Spec
12 May 2011   #3
bizbizan

win 7 x32
 
 

Hi,

I have allready did that, and i had the following message:

"Windows encountered a problem installing the driver for the device. The driver installation for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later"

I do not know what this means.
My System SpecsSystem Spec
.

12 May 2011   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by bizbizan View Post
Hi,

I have allready did that, and i had the following message:

"Windows encountered a problem installing the driver for the device. The driver installation for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later"

I do not know what this means.
Download and install the latest Touchpad driver in Compatibility Mode
ASUSTeK Computer Inc. -Support- Drivers and Download Eee PC 1000H/XP
Unfortunately Asus does not provide any new drivers for Windows 7 for your laptop
My System SpecsSystem Spec
12 May 2011   #5
bizbizan

win 7 x32
 
 

Thanks, i wil try this. Fortunately i have a full backup of all drivers for my machine, but previous time when i tried it, it did not work, i mean after installation, it can't find the device again. Now i will try in the mode you wrote me.
My System SpecsSystem Spec
12 May 2011   #6
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You may need to update your BIOS for Windows 7 support.
My System SpecsSystem Spec
12 May 2011   #7
bizbizan

win 7 x32
 
 

Quote   Quote: Originally Posted by theog View Post
You may need to update your BIOS for Windows 7 support.
It has been updated with the latest version i found in Asus website, a two years ago...i do not know is there any newer version
My System SpecsSystem Spec
12 May 2011   #8
bizbizan

win 7 x32
 
 

Mates, i appreciate the help that you provide me, but i have two additional question:

1: When i use the update driver function in Device Man. there is no way to set a compatibility mode...
2: Since i am not able to use my touchpad i am using the mouse, but the strange thing is that the mouse can used only with one of my USB's, and i have 3!!! Do you have any idea why the other two are unusable? When i connect the mouse to the other two USB nothing happens...strange...
My System SpecsSystem Spec
12 May 2011   #9
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Have you read the tutorial yowanvista linked you to?
Have downloaded the drivers from the link, yowanvista linked you to?
in post 4.



Driver Install - Device Manager
My System SpecsSystem Spec
12 May 2011   #10
bizbizan

win 7 x32
 
 

Quote   Quote: Originally Posted by theog View Post
Have you read the tutorial yowanvista linked you to?
Have downloaded the drivers from the link, yowanvista linked you to?
in post 4.



Driver Install - Device Manager
Yes, i have read the tutarial, and the result is that right after starting the driver installation a message appears "Device not found" and that's all.

There is nothing, like drivers to download, in the link that have been posted. As yowanvista wrote, Asus does not support win 7 drivers for my laptop
My System SpecsSystem Spec
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 Touchpad issue




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