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Windows 7: BSOD non-stop...help!

12 May 2011   #1
JasonOK

Win 7 64-bit
 
 
BSOD non-stop...help!

Hi,

Just joined this board b/c my new(ish) HP machine is now experiencing BSOD every 3 to 5 minutes after starting up (I'm in safe mode with networking now).

Details:
Quote:
HP G72 Laptop PC
Win 7 64-bit Home Premium
Intel Pentium CPU P6100 @ 2 GHZ
RAM 4 GB
The Report:

Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF80002C3DE88
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\051211-66409-01.dmp
C:\Users\Jason\AppData\Local\Temp\WER-87922-0.sysdata.xml

Read our privacy statement online:
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Please advise on how to fix this issue or next steps. Thank you.
-Jason


My System SpecsSystem Spec
.
12 May 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

PLease upload a report from safe mode with networking
https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
12 May 2011   #3
JasonOK

Win 7 64-bit
 
 

Done. Added to the above note.
My System SpecsSystem Spec
.

12 May 2011   #4
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I need the full report. You just uploaded one minidump
My System SpecsSystem Spec
12 May 2011   #5
JasonOK

Win 7 64-bit
 
 

Following the instructions at the link you provided, will send full report once generated by BSOD Dump & System File Collection app. Thanks for the quick reply, btw.
My System SpecsSystem Spec
12 May 2011   #6
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I have to go to work so I'm just gonna post based on this one dump

Start off by removing Zone Alarm. That should get you back into Windows. Once in Windows update to SP1

Learn how to install Windows 7 Service Pack 1 (SP1)

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 14:12:49.081 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:12.470
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
12 May 2011   #7
JasonOK

Win 7 64-bit
 
 

Attached. And, System Health Report give me this message without the option to save

Quote:
Error: An error occured while attempting to generate the report.
My System SpecsSystem Spec
12 May 2011   #8
JasonOK

Win 7 64-bit
 
 

Quote:
Start off by removing Zone Alarm. That should get you back into Windows. Once in Windows update to SP1

Learn how to install Windows 7 Service Pack 1 (SP1)
OK, I'll start there. Thanks again and I'll keep this post updated.
My System SpecsSystem Spec
12 May 2011   #9
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Here's the rest of your minidumps. They are all the same. Removing ZA and updating to SP1 should fix the problem

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 14:12:49.081 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:12.470
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 14:01:43.579 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:35.968
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 13:39:23.949 2011 (UTC - 4:00)
System Uptime: 0 days 0:05:09.338
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 13:33:23.846 2011 (UTC - 4:00)
System Uptime: 0 days 0:05:08.235
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 13:27:24.194 2011 (UTC - 4:00)
System Uptime: 0 days 0:17:36.583
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 13:09:24.143 2011 (UTC - 4:00)
System Uptime: 0 days 0:19:05.408
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu May 12 12:39:24.525 2011 (UTC - 4:00)
System Uptime: 0 days 0:11:45.789
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 10/29/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G72 Notebook PC              
CPUID:        "Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 2000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
12 May 2011   #10
JasonOK

Win 7 64-bit
 
 

I removed ZoneAlarm and updated to SP 1, and so far so good! It's been two hours and no crashes. Thanks again!
My System SpecsSystem Spec
Reply

 BSOD non-stop...help!




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