Random Freezes in Windows 7 ultimate 64bit

Page 1 of 2 12 LastLast

  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    Random Freezes in Windows 7 ultimate 64bit


    Hallo all,
    Immeditly after installing windows 7 on a new computer
    i get random freezes, there is no BSOD or any error: the screen freezes and starts to flicker, the led of the mouse turns off and the sound jams.
    I believe i have updated all drivers.
    I have run the Windows 7 Memory tester and it detects no problems with my RAM,
    I also have run sumsung hard drive test which reported no problem found.

    I need your help please,

    Oran
      My Computer


  2. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #2

    Your event log shows a lot of unexpected shutdowns and re-boots.

    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.

    Code:
     
    Event[1013]:
      Log Name: System
      Source: EventLog
      Date: 2011-05-10T21:55:05.000
      Event ID: 6008
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Oran-PC
      Description: 
    The previous system shutdown at 21:52:12 on ý10/ý05/ý2011 was unexpected.
     
    Event[1014]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2011-05-10T21:54:58.814
      Event ID: 41
      Task: N/A
      Level: Critical
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Oran-PC
      Description: 
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
     
    Event[364]:
      Log Name: System
      Source: VDS Basic Provider
      Date: 2011-05-12T17:37:44.000
      Event ID: 1
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Oran-PC
      Description: 
    Unexpected failure. Error code: D@01010004
     
    Event[3424]:
      Log Name: System
      Source: Disk
      Date: 2011-05-06T10:40:28.800
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Oran-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR2.
     
    Event[3435]:
      Log Name: System
      Source: cdrom
      Date: 2011-05-06T10:40:26.243
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Oran-PC
      Description: 
    The device, \Device\CdRom0, has a bad block.
     
    Event[10672]:
      Log Name: System
      Source: Service Control Manager
      Date: 2011-04-20T09:48:45.684
      Event ID: 7026
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Oran-PC
      Description: 
    The following boot-start or system-start driver(s) failed to load: 
    AFD
    AppleCharger
    CSC
    DfsC
    discache
    ehdrv
    LUMDriver
    NetBIOS
    NetBT
    nsiproxy
    Psched
    rdbss
    SCDEmu
    spldr
    tdx
    Wanarpv6
    WfpLwf
     
    Event[10681]:
      Log Name: System
      Source: Service Control Manager
      Date: 2011-04-20T09:48:44.078
      Event ID: 7001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Oran-PC
      Description: 
    The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: 
    A device attached to the system is not functioning.
     
    Event[11164]:
      Log Name: System
      Source: BTHUSB
      Date: 2011-04-19T12:13:41.587
      Event ID: 17
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Oran-PC
      Description: 
    The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.
    You either had a bad CD/DVD or possibly a bad CD/DVD drive.

    Also your Bluetooth adapter has failed.

    Windows memory tester is not very reliable.
    Down load and run memtest86+, run the first test with all RAM cards installed.
    RAM - Test with Memtest86+

    Post test results and any minidump files you get..
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    is it possible?


    I ran memtest86+ -it shows no errors after 10 pass.
    i got one of the memory sticks out and the computer works fine.
    after further investigation i noticed that the computer freezes only when that memory stick is installed.


    is it possible?
      My Computer


  4. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #4

    From my experience, anything is possible.

    With more than 4GB RAM, 2GB or larger RAM cards, you will likely need a memory controller voltage bump.
    Since you have 8GB RAM, 2X4GB cards, this needs to be addressed.
    With some information we can make some adjustments.


    Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    How to Post a Screenshot in Seven Forums

    Have you been checking your temperatures?
    Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
    Let us know the minimum and maximum temps you get.

    Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
      My Computer


  5. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #5

    cpu-z data and bios voltage data


    Hallo again,

    attached the cpu-z data and bios voltage data.
    according to real temp the min core temp is 33 (deg C) and the max(at 100% load)
    is 45.

    sincerely,

    Oran
      My Computer


  6. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #6

    Can you use this tutorial to post the CPUZ info, this way everyone can see it.

    How to Post a Screenshot in Seven Forums
      My Computer


  7. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #7

    sure,
    here it is...

    Attachment 158690
    Attachment 158691
    Attachment 158692
    Attachment 158694
    Attachment 158693

    i noticed that the memory and SPD tabs of cpu-z are empty-so i didnt includ them.

    sincerely,

    Oran
      My Computer


  8. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #8

    Try d/l a new version of CPUZ 1.57.
    The new CPU/motherboard may not be updated on that version.

    If that doesn't work then d/l Speccy Free System information Utility.

    The QPI/VTT Voltage is the integrated memory controller, bump the voltage to 1.10v.
    Test for stability with both RAM cards installed.

    Post the CPUZ 1.57 Memory and SPD tabs.
      My Computer


  9. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Hallo Dave,

    here is the SPD and memory tabs (works on cpu-z V1.57)
    Attachment 158803

    Attachment 158804

    Attachment 158805


    is it safe to bump the Voltage to 1.10V?
    how do i test the stability? is there a tool for it?

    sincerely,

    Oran
      My Computer


  10. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #10

    Yes, bump the QPI/VTT Voltage to 1.10v.


    CPU - Stress Test with Prime95
    Run the Prime95 Torture test for 4hours, if it has errors you can stop the test. If it stops on it's own that's an error.

    First open Real Temp to monitor CPU temperatures, don't go over 77°C.
    Open Prime95 and stop the test if it is running, in Advanced tab select 'Round off checking', in the Options tab select 'Torture Test...', in the window that opens select 'Blend', after 'Number of torture test threads to run' enter 4, then click OK to start the test.

    Intel® Core™ i5-2500 Processor specs
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:36.
Find Us