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Windows 7: Windows explorer keeps crashing

13 May 2011   #1
weeter

windows 7 home premium 32bit
 
 
Windows explorer keeps crashing

I cant remember when did the problem start, probably 2 months back, whenever i exit a windows broswer, windows explorer would crash and restart, problem is it can't diagnose the error and disabling third party services in msconfig isn't helping either. Please advise and thanks in advance.


My System SpecsSystem Spec
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14 May 2011   #2
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi there

please have a read of this program that will help you ShellExView v1.65 - Shell Extensions Manager

LINK >>> ShellExView - Shell Extension Manager For Windows

Quote:
Description

Shell Extensions are in-process COM objects which extends the abilities of Windows operating system. Most shell extensions are automatically installed by the operating system, but there are also many other applications that install additional shell extension components. For example: If you install WinZip on your computer, you'll see a special WinZip menu when you right-click on a Zip file. This menu is created by adding a shell extension to the system.
The ShellExView utility displays the details of shell extensions installed on your computer, and allows you to easily disable and enable each shell extension.

ShellExView can be used for solving context-menu problems in Explorer environment. For more information, read the following article: Right-click is slow or weird behavior caused by context menu handlers

Disable/Enable Shell Extensions

The ShellExView utility allows you to disable and enable the shell extensions components on your system. In order to disable or enable a shell extension item, select the desired item, and from the File menu (or from the pop-up menu) select the appropriate option - "Enable Selected Items" or "Disable Selected Items".
Here's 2 examples of useful things that you can do with this feature:
Context Menu: Some applications, like WinZip, CuteFTP, and others, add some items to the context menu when you right-click on a file in explorer window. If you disable the appropriate shell extension, you won't get these additional menu items.
In order to locate the desired shell extension item:
Sort the extensions list by the "Type" column and look at all "Context Menu" items.
Search the application that creates the menu you want to disable. The icon near each item can help to locate the desired shell extension.
Shell Folder: When you enter into some special folders like "History" and "Temporary Internet Files", you don't see the real file system, but the a virtual folder that the shell extension create for you. If you want to watch the real file system inside "History" or "Temporary Internet Files", you can disable the appropriate shell extension items.
My System SpecsSystem Spec
14 May 2011   #3
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

also run this >>>

Perform a SFC Scan (System File Check)

1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. (If you are prompted for an administrator password or for a confirmation, type the password, or click Allow)

2. Type the following command, sfc /scannow and then press ENTER:

(A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time)

3. If any files require a replace SFC will replace them. You may be asked to insert your Windows 7 DVD for this process to continue

4. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

5. After the scan has completed, close the command prompt window, restart the computer. (TIP repeat scan 3 times)

for more information >>> How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 >>> How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
My System SpecsSystem Spec
.

14 May 2011   #4
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

could you please fill out your system specifications to help aid the the readers of the forum >>> https://www.sevenforums.com/profile.php?do=extra
My System SpecsSystem Spec
15 May 2011   #5
weeter

windows 7 home premium 32bit
 
 

Log Name: Application
Source: Application Error
Date: 15/5/2011 7:37:16 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Wee-PC
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96e
Exception code: 0xc0000374
Fault offset: 0x000c37b7
Faulting process id: 0xc34
Faulting application start time: 0x01cc12f432263b71
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ae92fcb1-7ee7-11e0-83a7-0016e659a068
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-05-15T11:37:16.000000000Z" />
<EventRecordID>61908</EventRecordID>
<Channel>Application</Channel>
<Computer>Wee-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17514</Data>
<Data>4ce7b96e</Data>
<Data>c0000374</Data>
<Data>000c37b7</Data>
<Data>c34</Data>
<Data>01cc12f432263b71</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>ae92fcb1-7ee7-11e0-83a7-0016e659a068</Data>
</EventData>
</Event>

Found this in the events viewer, caused by a system application error
My System SpecsSystem Spec
15 May 2011   #6
weeter

windows 7 home premium 32bit
 
 

done a registry scan with ccleaner and still dosent help.
My System SpecsSystem Spec
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 Windows explorer keeps crashing




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