Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD - Think it's video card Related. Please help!

14 May 2011   #1

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
BSOD - Think it's video card Related. Please help!

here are the details. How do i fix this?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80053D64E0
BCP2: FFFFF88002A63FB8
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

My System SpecsSystem Spec
14 May 2011   #2

Windows 7 Ultimate 32bit

The possible causes of this BSOD are: Video driver, overheating, bad video card, BIOS, Power to card.

Is this a laptop or desktop, please give the details of the PC?

Please attach your minidumps to your next post for analysis, follow this guide.

First locate your minidump files, they are usually found by clicking on your C: drive, in windows explorer, then click on Windows to view the contents. If your operating system is installed under a different drive letter then look there. They should be stored under a file called minidump. The files will have a .dmp extension. Zip up at least 5 of the most recent files into one zip folder and save on your desktop (if there are less than five just zip up what you have).

Below the reply box click on Go Advanced. Then scroll down until you see a button Manage Attachments. Click on that and a popup-window opens.
Click on the Browse button, find the zip folder you made earlier and doubleclick on it.
Now click on the Upload button in the popup. When done, click on the Close this window button.

Enter your message-text, then click on Submit Message.
My System SpecsSystem Spec
14 May 2011   #3

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

I have an HP DM1Z netbook with AMD Fusion. I'm attaching the minidump. thanks!
My System SpecsSystem Spec

14 May 2011   #4

Windows 7 Home Premium 32 bit

I too have just started getting BSOD on my Sony Vaio VGX-XL201 desktop. I've rolled back anti-virus from AVG2011 to AVG9, rolled back an Nvidia graphics card driver, full virus scanned, full defender scanned, sfc'd, chkdsk, now resorting to safe mode to look at dump file.

Could it be a recent Microsoft patch?

BSOD is always after about 45 mins or so.

Thanks, Tony
My System SpecsSystem Spec
14 May 2011   #5

Windows 7 Ultimate 32bit

Chalkywhite, please start your own thread to avoid confusion.

Saving Humanity, the minidump you posted does relate to your graphics card/driver. As I can see in the debug log the graphics driver is dated September 2010 so is likely to be upto date. First I would download the latest driver for the card and save it to your desktop. Then go into Device Manager and delete all the devices under Display Adapters and then install the new driver by double clicking on it. This should ensure there are no old drivers causing a conflict, using driver sweeper may also help to find any old hidden drivers.

If you still get problems with it then it is likely that the card is faulty or overheating. Give it a good blast from a can of compressed air to clean out any dust and check the fan (if any) is running OK. Are you getting any problems with the display prior to a BSOD occuring?
My System SpecsSystem Spec
14 May 2011   #6

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

hey! wow, people are so nice here. i guess coming from Manhattan it's difficult to remember that people can be genuinely kind.

Prior to the restart, the screen always flickers off for a second, then it immediately comes back on and there's some staggering noise being made (especially if i'm playing music).

Then it usually returns to normal for a few minutes before abruptly restarting.

I deleted the driver and then reinstalled it. The latest driver is not much newer, from November 2010.

Do you think it's the fan or overheating?

Any modifications I can make to the driver itself to reduce the likelihood of it corrupting again?
My System SpecsSystem Spec
14 May 2011   #7

Windows 7 Ultimate 32bit

Drivers do just screw up sometimes, quite often it is due to updates with other software causing conflicts and then it all goes belly up. Nothing much you can do to prevent it occuring again.

You have not actually had much time to confirm the new driver has fixed the problem so you may find it still happens and yes it could be overheating so give the board a good clean with a can of compressed air and check the fan is running well. There is also a possibility that your RAM may be defective. Give it time and see what happens.
My System SpecsSystem Spec

 BSOD - Think it's video card Related. Please help!

Thread Tools

Similar help and support threads
Thread Forum
BSOD after misclick on ad. Then, BSODs video card related? Alt-tabbing
Hi. My computer randomly started receiving BSODs after mis-clicking an ad which didn't even load. I think it's probably not related to any viruses since I already scanned my computer with MBAM. However, I had 3 more BSODs that occurred while playing osu!. Activity prior to BSOD: 1st BSOD - Web...
BSOD Help and Support
BSOD new or old video card related, crashes about twice a day
Computer is running windows 7 ultimate 64 bit. Started having graphic card problems a few months ago (kept shutting down pc probably from overheating due to the fan not working properly). Originally came with a Nvidia Geforce 9600 gs card. I replaced it last month with a ATI Radeon HD 7750 and I...
BSOD Help and Support
BSOD related to video card
Windows 7 Ultimate - x64 - ΟΕΜ - age of system (hardware): 3+ years old - age of OS installation: about 2 years old - video card: xfx Radeon 4670 Hi... It's been a few months that I have this problem which is getting worse and worse. The PC is keep crashing. I thought that the problem was...
BSOD Help and Support
First Crash Probably Video Card Related
I was watching a video and the output just stopped and a moment later the computer crashed. After booting back up everything seems fine. About 5 months ago my older video card died and I sent it back to the manufacturer. I think they just sent me a replacement in the end. I haven't had any...
BSOD Help and Support
Yet Another ACPI Problem Related To Video Card
Hello everyone. I am trying to install Win 7 but i get an blue screen and error message says: "...The BIOS in this system is not fully ACPI compliant. Please contact your system vendor for an updated BIOS. Technical information: *** STOP: 0x0000000A5 (0x0000000000001000, 0x0000000000000000,...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:05.
Twitter Facebook Google+