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Windows 7: Another Random Blue Screen Issue

15 May 2011   #1
azndyna

Windows 7 Professional 64-bit
 
 
Another Random Blue Screen Issue

Hi and thanks in advance to whoever takes the time to help me out.

I get a random BSOD somtimes idle (nothing running in the background) or sometimes playing games. What's weird is when I restart because of the BSOD, I never seem to BSOD again. Only until I restart the computer properly is when the BSOD usually happens.

I've replaced my CPU and video for the sake of upgrading (everything in my system specs is what I'm currently running). Didn't think it would solve anything, but was kinda hoping anyway. Kinda thinking it's a RAM or hard drive problem. I've run MemTest86+ latest version, ran it for 8 and half hours with no errors. I've run the SeaTools for Windows for my Seagate Harddrive. Both long and short test, both passing. And also ran CHKDSK from windows. Attached is the latest dump file along with the log from the CHKDSK if you don't believe me .

I've also run verifier.exe and I did BSOD because of a some ASUS driver, I believe. So I went to the ASUS site and updated almost everything. Ran the verifier again, and didn't BSOD. If you'd like to see the dump file from the verifier I can attach it.

Sorry for the wall of text, but I do research suggestions that you give to others and it feels like I've tried almost everything. So hopefully you can give me some insight from my dump files, because I don't know how to read them.

*Update* - Forgot to add that I'm running Microsoft Security Essentials. I was previously running McAfee.
*Update* - Noticed that I was running old version of Driver Sweeper. Upgraded to 3.0 and saw that I still had old AMD video drivers. Cleaned them out, so maybe this is the fix. Will update tomorrow.

Thank you.


My System SpecsSystem Spec
.
15 May 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by azndyna View Post
Hi and thanks in advance to whoever takes the time to help me out.

I get a random BSOD somtimes idle (nothing running in the background) or sometimes playing games. What's weird is when I restart because of the BSOD, I never seem to BSOD again. Only until I restart the computer properly is when the BSOD usually happens.

I've replaced my CPU and video for the sake of upgrading (everything in my system specs is what I'm currently running). Didn't think it would solve anything, but was kinda hoping anyway. Kinda thinking it's a RAM or hard drive problem. I've run MemTest86+ latest version, ran it for 8 and half hours with no errors. I've run the SeaTools for Windows for my Seagate Harddrive. Both long and short test, both passing. And also ran CHKDSK from windows. Attached is the latest dump file along with the log from the CHKDSK if you don't believe me .

I've also run verifier.exe and I did BSOD because of a some ASUS driver, I believe. So I went to the ASUS site and updated almost everything. Ran the verifier again, and didn't BSOD. If you'd like to see the dump file from the verifier I can attach it.

Sorry for the wall of text, but I do research suggestions that you give to others and it feels like I've tried almost everything. So hopefully you can give me some insight from my dump files, because I don't know how to read them.

*Update* - Forgot to add that I'm running Microsoft Security Essentials. I was previously running McAfee.
*Update* - Noticed that I was running old version of Driver Sweeper. Upgraded to 3.0 and saw that I still had old AMD video drivers. Cleaned them out, so maybe this is the fix. Will update tomorrow.

Thank you.

This one caused by hardware

Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try


ALSO

What is in event viewer on this?




There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.
My System SpecsSystem Spec
15 May 2011   #3
azndyna

Windows 7 Professional 64-bit
 
 

Zigzag thanks for the quick reply.

Looking at the eventviewer for the day of my most recent BSOD (5/15/11), I saw only one red flag Error:

Log Name: Application
Source: SideBySide
Date: 5/15/2011 12:06:52 AM
Event ID: 63
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Description:
Activation context generation failed for "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">63</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-05-15T04:06:52.000000000Z" />
<EventRecordID>46493</EventRecordID>
<Channel>Application</Channel>

<Security />
</System>
<EventData>
<Data>assemblyIdentity</Data>
<Data>version</Data>
<Data>MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>3</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

I researched and people have said to download the Visual C++ Redistrib. Package, so I did. Will update if I BSOD again today. This was not from an Application Hang - source. When filtering by Source I found about 10 Application Hang records. Attached the three most recent. I only attached three because reading through most of them, it seems like whatever is causing the BSOD is causing whatever program's I'm currently running to "Hang". Just a theory though.

In the x124 thread I'm good on: 1, 2, 3, 4, 5, and 6. 7 - I haven't reinstalled windows since I installed Windows 7. I used to have Windows Vista and upgraded to 7. Do you think I should try Repairing my Windows 7?

Again, before doing anything else, besides downloading the C++ package. I'm going to see if I BSOD today after sweeping the old AMD Display drivers. But any other suggestions you have is appreciated.
My System SpecsSystem Spec
.

18 May 2011   #4
azndyna

Windows 7 Professional 64-bit
 
 

Zigzag,

So for about two days I haven't had a BSOD and thought that it was fixed. Today I got a BSOD, and something I did notice was that I updated my Flash Player to the latest. It asked me right when windows started. I looked through the event viewer and saw no red flag events for any application today. I'm attaching the minidump, but I have a feeling it's going to say the same thing as last time x124.

*UPDATE* - I take that back. After looking in the event viewer - Windows Logs - System:

Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 5/18/2011 6:44:25 PM
Event ID: 20
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE

Description:
A fatal hardware error has occurred.

Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: HyperTransport Watchdog Timeout Error
Processor ID: 0

The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
<EventID>20</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2011-05-18T22:44:25.744206400Z" />
<EventRecordID>158759</EventRecordID>
<Correlation ActivityID="{104BE96C-2E7A-4808-BA55-B86D7C461211}" />
<Execution ProcessID="1944" ThreadID="1960" />
<Channel>System</Channel>

<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">3</Data>
<Data Name="ApicId">0</Data>
<Data Name="MCABank">4</Data>
<Data Name="MciStat">0xfa00000000070f0f</Data>
<Data Name="MciAddr">0x0</Data>
<Data Name="MciMisc">0xc00a0fff01000000</Data>
<Data Name="ErrorType">7</Data>
<Data Name="Length">928</Data>
<Data Name="RawData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ata>
</EventData>
</Event>

Thanks again.
My System SpecsSystem Spec
19 May 2011   #5
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please upload a full report
https://www.sevenforums.com/crashes-d...tructions.html


Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests



BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Wed May 18 18:43:28.354 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:14.242
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
19 May 2011   #6
azndyna

Windows 7 Professional 64-bit
 
 

Attached is everything I hope.

I have windows 7 professional 64-bit. It was an upgrade from Vista. I did an upgrade install, not a fresh install. Such as, deleting vista then installing 7. Full retail. Hardware is about a year old with the exception of the CPU and graphics card. My system specs should be visible in my profile. OS age probably 8 months.

I did run the verifier before and blue screened because of it, but I updated asus drivers and other drivers which should resolved that issue.

I have run all of those test before and all passed, but I guess I can run them again.
My System SpecsSystem Spec
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