BSOD please help me !!


  1. Posts : 1
    windows 7 x64
       #1

    BSOD please help me !!


    Random BSOD
    I guess it's a hardware problem. I reinstalled the OS but the problem still persists.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Are you using any products(Traktor?) from NATIVE INSTRUMENTS : HOME | HARDWARE AND SOFTWARE FOR MUSICIANS, PRODUCERS, DJS, GUITAR AND BASS PLAYERS ?
    One of this software was involved in the crash, remove this software temporarily to isolate it as the cause
    STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
    Usual causes: System service, Device driver, graphics driver, ?memory

    Update your Waytech/Razer/Ortek USB Keypad Driver


    RAM - Test with Memtest86+
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff960000e669e, fffff8800bfbb870, 0}
    
    Probably caused by : hardware ( win32k!RGNOBJ::bOffset+66 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960000e669e, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff8800bfbb870, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    win32k!RGNOBJ::bOffset+66
    fffff960`000e669e 1a23            sbb     ah,byte ptr [rbx]
    
    CONTEXT:  fffff8800bfbb870 -- (.cxr 0xfffff8800bfbb870)
    rax=000000000000003d rbx=0000000000000008 rcx=00000000f8000000
    rdx=0000000000000132 rsi=fffff8800bfbc2b0 rdi=0000000000000008
    rip=fffff960000e669e rsp=fffff8800bfbc250 rbp=ffffffffac0416f1
     r8=0000000000000008  r9=00000000000004c9 r10=0000000000000000
    r11=fffff900c2cbc9a0 r12=fffff900c0ef18a0 r13=0000000000000001
    r14=0000000000000000 r15=fffff900c0ef18a0
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    win32k!RGNOBJ::bOffset+0x66:
    fffff960`000e669e 1a23            sbb     ah,byte ptr [rbx] ds:002b:00000000`00000008=??
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  Traktor.exe
    
    CURRENT_IRQL:  0
    
    MISALIGNED_IP: 
    win32k!RGNOBJ::bOffset+66
    fffff960`000e669e 1a23            sbb     ah,byte ptr [rbx]
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff960000e669e
    
    STACK_TEXT:  
    fffff880`0bfbc250 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!RGNOBJ::bOffset+0x66
    
    
    FOLLOWUP_IP: 
    win32k!RGNOBJ::bOffset+66
    fffff960`000e669e 1a23            sbb     ah,byte ptr [rbx]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  win32k!RGNOBJ::bOffset+66
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    STACK_COMMAND:  .cxr 0xfffff8800bfbb870 ; kb
    
    MODULE_NAME: hardware
    
    FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
    
    BUCKET_ID:  X64_IP_MISALIGNED
    
    Followup: MachineOwner
    ---------
      My Computer


 

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