New
#1
Serious critical stops
Bought Sony Vaio laptop from PC World 8 May, turned on, kept stopping/crashing, and very many times each day since. Googled and run diagnotics etc and found 'event viewer' that states the same important/serious/critical issues (eg STOP: 0x000007F) I'm having were happening when it was built, last Oct/Nov, ie I assume when they were setting it up at factory.
I've att 2 screenshots, one showing factory errors and one from today. Does this confirm that the faults on the laptop were there from build?
Don't know what to do. If I could fix I would be happy. If I can't I will take it back to PC Word but not confident they are going to be very helpful when I ask for a replacement laptop.
Thanks