Frequent BSODs--Hardware or Software?

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  1. Posts : 28,845
    Win 8 Release candidate 8400
       #11

    ramennoodleking said:
    I really appreciate the help zigzag. So far, so good. Any additional BSODs and I will zip up the file and send it again in a reply post here.

    Until then--how do i Rep you?
    Not necessary but see the scales in the upper right corner of my post. Click there (see pix)
      My Computer


  2. Posts : 11
    Windows 7 Home Premium 64-bit
    Thread Starter
       #12

    Ok, I got another BSOD, this time with the following:

    Code:
    
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000003452
    BCP2: 000000001604F000
    BCP3: FFFFF70001198A40
    BCP4: 8B700000A7638C24
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\052011-23509-01.dmp
    C:\Users\CaseyTout\AppData\Local\Temp\WER-41964-0.sysdata.xml
    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    
    Zip file is included with the latest BSOD information. 5-20-2011 was the most recent BSOD and the one that I am now concerned about. I have downloaded Skype and an Adobe PDF reader since the last correction of my BSODs.

    Any help (Zigzag!! hehe) would be greatly appreciated.
      My Computer


  3. Posts : 11
    Windows 7 Home Premium 64-bit
    Thread Starter
       #13

    I wanted to add that as I was installed adobe acrobat PDF reader the sound on my pc startin looping for a few seconda, then stopped. The looped sound sounded just like when my pc would crash. I had no issues since the initial fix until I installed adobe.
      My Computer


  4. Posts : 11
    Windows 7 Home Premium 64-bit
    Thread Starter
       #14

    Also, I wouldn't mind learning how to check the files myself. Like I said before, I am ignorant when I come to computers, but I wouldn't mind taking initiative to change that. I've learned alot already. I tried to look at the 5-20-2011 .dmp file, but it said my PC couldn't open the file (I probably don't have the software to do so, I'm assuming). If I would potentially do more harm than good by looking at them myself, I'll gladly step aside and let the pros figure it out
      My Computer


 
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