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Windows 7: 0x3B

15 May 2011   #1
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 
0x3B

I typed a keyword into the Google search window of my browser, and the instant that I hit enter, I got this BSOD. I ran it through the Crash Analyzer, and I have attached the result. Basically, it pointed to the USB hub driver, but if I'm not mistaken, that is a native driver...isn't it?

The term "hub", makes me think of my external Belkin hub, which makes me wonder about a hardware issue, particularly since I had problems when I had my UPS plugged into it, instead of the back of the computer, but is this BSOD related in any way to that?

If not, what action should I take? I just ran a chkdsk /r day before yesterday, and it found nothing to squawk about.


My System SpecsSystem Spec
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15 May 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

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15 May 2011   #3
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Since I did post the crash analysis, I assume that the report that you are referring to is that of perfmon. However, I tried to run that at desktop, and got the first error below, and when I tried it in Safe Mode, I got the second.
My System SpecsSystem Spec
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15 May 2011   #4
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by seekermeister View Post
Since I did post the crash analysis, I assume that the report that you are referring to is that of perfmon. However, I tried to run that at desktop, and got the first error below, and when I tried it in Safemode, I got the second.
No. I am referring to the jcgriff2 report
My System SpecsSystem Spec
15 May 2011   #5
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

I ran the analysis, and it reported completing, but there is neither hide nor hair of the output in Documents.
My System SpecsSystem Spec
15 May 2011   #6
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by seekermeister View Post
I ran the analysis, and it reported completing, but there is neither hide nor hair of the output in Documents.
Ok. Then how about uploading the contents of c:\windows\system32\minidumps
My System SpecsSystem Spec
15 May 2011   #7
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Since there is only one minidump involved, and you have the analysis of that in my OP, what would it accomplish uploading the minidump itself?
My System SpecsSystem Spec
18 May 2011   #8
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Hi seekermeister,

If you want to look into this some more, can you post the information from the Blue Screen of Death (BSOD) Posting Instructions, there is a lot more information there that will help us to find the cause.

Your choice, post the zip file and we'll take a look at it.
Not much we can do with the txt file you posted, besides mention - re-install the USB driver, depending on what it is, and disconnect the Belkin hub and see if you get anymore BSoDs.
My System SpecsSystem Spec
18 May 2011   #9
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Thanks for the offer, but since I'm going to be putting together a new build, along with a clean install of the OS within the next couple of weeks, there probably isn't any point into digging into this much further. My primary reason for asking this question was to try to just determine whether it was hardware or software derived, but if it returns with the new build, that will became apparent.

Just for the purpose of my own enlightenment, I would like to understand what the minidumps would reveal that the analysis log didn't? I fully understand that the jcgriff method, actually provided additional info that might help, but since that didn't work, I fail to understand what the further good that the actual minidumps would be? I'm not challenging anyone, nor am I concerned about providing the files, I simply like to understand the process better myself.
My System SpecsSystem Spec
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