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Windows 7: BSOD: kmode exception not handled

16 May 2011   #11
Jonathan_King

Windows 7 Professional x64
 
 

It wouldn't be the first time we've seen a DVD drive cause BSODs, if this is indeed the case. I second Fimble's request...please let us know!


My System SpecsSystem Spec
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21 May 2011   #12
Shinyranger

Windows 7 Home Premium 64-bit
 
 

Wow. I thought this had really licked it. Five days without a crash and I was really looking forward to reporting success to you on Monday. Then it just happened again. Here's the latest files. It appears that there is the same Bug Check code, but at least a different culprit being blamed in the crash report this time. Any further insight would be awesome. Thanks, guys.
My System SpecsSystem Spec
23 May 2011   #13
Shinyranger

Windows 7 Home Premium 64-bit
 
 

Despite having run MemTest again overnight (9+hours) and not seeing any errors, I decided to try taking out a stick of RAM at a time. I was able to run all day normally on one stick and then when I placed both in I got BSOD. It was frustrating because I couldn't get it to fail with just one stick or the other.. only with both.

FINALLY I got it to fail on one stick. I've got the most recent dump files attached to this post. The most recent one is the one with just the one stick in the system when it failed.

Maybe I'm way off base and it's still some other problem, and not memory at all, but I'm desperate to find the issue and get it resolved.
My System SpecsSystem Spec
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24 May 2011   #14
Jonathan_King

Windows 7 Professional x64
 
 

What is the make and model of your PSU? Could this be a power issue, PSU not supplying RAM with steady/proper voltage?

...Summary of the dumps:
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon May 23 22:46:33.250 2011 (UTC - 4:00)
System Uptime: 0 days 0:17:42.967
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectByHandleWithTag+10c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Wow.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ObReferenceObjectByHandleWithTag+10c
BiosReleaseDate = 06/12/2010
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon May 23 20:57:25.310 2011 (UTC - 4:00)
System Uptime: 0 days 0:16:53.887
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun May 22 17:54:22.000 2011 (UTC - 4:00)
System Uptime: 0 days 0:11:31.187
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+517 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Wow.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExAllocatePoolWithTag+517
BiosReleaseDate = 06/12/2010
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun May 22 17:33:10.651 2011 (UTC - 4:00)
System Uptime: 0 days 0:13:37.227
Probably caused by : win32k.sys ( win32k!TimersProc+73 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!TimersProc+73
BiosReleaseDate = 06/12/2010
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun May 22 17:18:14.362 2011 (UTC - 4:00)
System Uptime: 0 days 0:15:38.923
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
Probably caused by : dxgmms1.sys ( dxgmms1+20ff3 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1+20ff3
BiosReleaseDate = 06/12/2010
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun May 22 16:52:21.140 2011 (UTC - 4:00)
System Uptime: 0 days 6:54:28.717
Probably caused by : ntkrnlmp.exe ( nt!KeWaitForMultipleObjects+425 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KeWaitForMultipleObjects+425
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat May 21 15:16:04.808 2011 (UTC - 4:00)
System Uptime: 4 days 6:54:23.381
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
Probably caused by : dxgmms1.sys ( dxgmms1+20f00 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1+20f00
BiosReleaseDate = 06/12/2010
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
25 May 2011   #15
Shinyranger

Windows 7 Home Premium 64-bit
 
 

LOGISYS PS575XBK 575W Dual Fan SLI Ready Switching Power Supply

It's been running great for over a year. The odd thing is that with the one stick of RAM it runs fine, but with two or even just the other one alone will cause the BSOD.
My System SpecsSystem Spec
27 May 2011   #16
Shinyranger

Windows 7 Home Premium 64-bit
 
 

Not the memory. New sticks arrived today and still having the same problems. At this rate I'm going to be upgrading the entire freaking system.
My System SpecsSystem Spec
06 Jun 2011   #17
Shinyranger

Windows 7 Home Premium 64-bit
 
 

Turns out this issue was the Motherboard. Completely cleared up after getting a new one.
My System SpecsSystem Spec
08 Jun 2011   #18
Jonathan_King

Windows 7 Professional x64
 
 

Glad to hear it Shinyranger...thanks for reporting back!
My System SpecsSystem Spec
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 BSOD: kmode exception not handled




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