BSOD: kmode exception not handled

Shinyranger · 15 May 2011

I have been trying to find an answer to this issue. I've started having a lot of BSOD errors this past week and can't seem to diagnose the issue. I've updated video drivers, updated my BIOS, un-installed and re-installed programs. I'm wondering if anyone can spot my issue in these files.

Windows 7 Home Premium 64-bit
AMD Phenom II X4 945
4G RAM
OS has only been installed once, when I built the machine just over a year ago.

Thanks for your time.

fimble · 16 May 2011

Hi Shinyranger and Welcome to the Forum.

Code:

STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes:  Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure[b]
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION 
Usual causes:  System service, Device driver, graphics driver, ?memory

The majority, including the latest, of your dump files return:
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Your latest dump file lists dxgmms1.sys as the probable cause. This is a Windows System graphics related driver and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

You Mention "I've updated video drivers". It may be a good idea to "reset" them:

Download and install Driver Sweeper.
Boot to Safe Mode
Uninstall your current Graphics Driver set up using Driver Sweeper.
Reboot to Normal Mode.
Install your new Graphics Driver set up.

Outdated Drivers. Update:

AsIO.sys Mon Aug 03 08:03:16 2009 Asus PCProbe Utility involved in some BSOD's. Possibly uninstall.
AsUpIO.sys Mon Jul 06 03:21:38 2009 ASUS hardware monitoring ASUS Support Update or uninstall both these ASUS Utilities.

nvm62x64 nvm62x64.sys Fri Oct 17 22:01:06 2008 nForce Ethernet

TBPANELX64.SYS Tue Sep 20 12:32:31 2005 Cardex TBPanel video conversion app/Configuration utility for Gainward graphics cards. If you cannot update this software then I suggest you uninstall.

Bugcheck Analysis:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+6630356136353561
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff88002ffb678 -- (.exr 0xfffff88002ffb678)
ExceptionAddress: fffff8800fe05b3d (dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+0x000000000000007d)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff88002ffb720 -- (.trap 0xfffff88002ffb720)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=7ffffa8006066010 rbx=0000000000000000 rcx=fffffa80055a6180
rdx=fffffa80048ac010 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800fe05b3d rsp=fffff88002ffb8b0 rbp=fffffa800641e010
 r8=0000000000000030  r9=fffffa8005fe7488 r10=fffffa8006393b40
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+0x7d:
fffff880`0fe05b3d f0834018ff      lock add dword ptr [rax+18h],0FFFFFFFFh ds:0001:7ffffa80`06066028=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e7542e to fffff80002e7d6d0

STACK_TEXT:  
fffff880`02ffa768 fffff800`02e7542e : 00000000`00000000 00000000`00000000 fffff880`02ffaee0 fffff800`02eaa6ec : nt!KeBugCheck
fffff880`02ffa770 fffff800`02ea349d : fffff800`0308bb7c fffff800`02fc5e3c fffff800`02e0d000 fffff880`02ffb678 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02ffa7a0 fffff800`02eaab10 : fffff800`02fccb0c fffff880`02ffa818 fffff880`02ffb678 fffff800`02e0d000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02ffa7d0 fffff800`02eb7a6f : fffff880`02ffb678 fffff880`02ffaee0 fffff880`00000000 fffffa80`00000004 : nt!RtlDispatchException+0x410
fffff880`02ffaeb0 fffff800`02e7cd42 : fffff880`02ffb678 fffffa80`063bbd90 fffff880`02ffb720 fffffa80`048ac010 : nt!KiDispatchException+0x16f
fffff880`02ffb540 fffff800`02e7b64a : fffffa80`055c5480 fffff880`02ffb8d0 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`02ffb720 fffff880`0fe05b3d : fffffa80`05cdb000 fffff880`10049bd2 fffffa80`06393380 fffffa80`0641e010 : nt!KiGeneralProtectionFault+0x10a
fffff880`02ffb8b0 fffff880`0fe09677 : fffffa80`05cdb000 fffffa80`06393380 fffffa80`063bb000 fffff880`10049bd2 : dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+0x7d
fffff880`02ffb8e0 fffff880`0fe08e00 : 00000000`00000000 fffffa80`059070a0 00000000`00000000 fffff880`1004aa00 : dxgmms1!VidSchiProcessDpcCompletedPacket+0x253
fffff880`02ffb980 fffff880`0fe08c4c : fffffa80`049c0210 fffffa80`06393380 00000000`00000000 00000000`00000000 : dxgmms1!VidSchDdiNotifyDpcWorker+0x198
fffff880`02ffb9d0 fffff880`10b001cf : fffffa80`055c5480 00000000`00000000 00000000`00000022 00000000`00000000 : dxgmms1!VidSchDdiNotifyDpc+0x94
fffff880`02ffba20 fffff880`0ff17be8 : fffffa80`0587e000 fffffa80`0587e000 00000000`00000000 00000000`00000000 : dxgkrnl!DxgNotifyDpcCB+0x77
fffff880`02ffba50 fffffa80`0587e000 : fffffa80`0587e000 00000000`00000000 00000000`00000000 fffff880`0ff17b7b : nvlddmkm+0xc1be8
fffff880`02ffba58 fffffa80`0587e000 : 00000000`00000000 00000000`00000000 fffff880`0ff17b7b fffffa80`0587e000 : 0xfffffa80`0587e000
fffff880`02ffba60 00000000`00000000 : 00000000`00000000 fffff880`0ff17b7b fffffa80`0587e000 00000000`00000000 : 0xfffffa80`0587e000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d
fffff880`0fe05b3d f0834018ff      lock add dword ptr [rax+18h],0FFFFFFFFh

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

FAILURE_BUCKET_ID:  X64_0x1E_0_dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d

BUCKET_ID:  X64_0x1E_0_dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d

Followup: MachineOwner

Drivers:

Code:

fffff880`00eea000 fffff880`00f41000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`05e99000 fffff880`05eb1000   adfs     adfs.SYS     Mon Nov 03 16:48:14 2008 (490F2B4E)
fffff880`03e73000 fffff880`03efd000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`045b9000 fffff880`045cf000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`0417d000 fffff880`04192000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`0106a000 fffff880`01075000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`04151000 fffff880`04157000   AsIO     AsIO.sys     Mon Aug 03 08:03:16 2009 (4A768BB4)
fffff880`0414b000 fffff880`04151000   AsUpIO   AsUpIO.sys   Mon Jul 06 03:21:38 2009 (4A515FB2)
fffff880`04adf000 fffff880`04ae8000   aswFsBlk aswFsBlk.SYS Tue May 10 12:59:36 2011 (4DC928A8)
fffff880`0199a000 fffff880`019d4000   aswMonFlt aswMonFlt.sys Tue May 10 12:59:47 2011 (4DC928B3)
fffff880`03efd000 fffff880`03f07000   aswRdr   aswRdr.SYS   Tue May 10 12:59:58 2011 (4DC928BE)
fffff880`0182a000 fffff880`018c2000   aswSnx   aswSnx.SYS   Tue May 10 13:04:06 2011 (4DC929B6)
fffff880`040fe000 fffff880`0414b000   aswSP    aswSP.SYS    Tue May 10 13:04:06 2011 (4DC929B6)
fffff880`03e63000 fffff880`03e73000   aswTdi   aswTdi.SYS   Tue May 10 13:02:40 2011 (4DC92960)
fffff880`07671000 fffff880`0767c000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00fef000 fffff880`00ff8000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00e00000 fffff880`00e2a000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff960`008f0000 fffff960`00951000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`019f9000 fffff880`01a00000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`040ed000 fffff880`040fe000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0294d000 fffff880`0296b000   bowser   bowser.sys   Wed Feb 23 05:15:06 2011 (4D6497DA)
fffff960`00710000 fffff960`00737000   cdd      cdd.dll      unavailable (00000000)
fffff880`01800000 fffff880`0182a000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00d22000 fffff880`00de2000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`0196a000 fffff880`0199a000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00cc4000 fffff880`00d22000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01133000 fffff880`011a6000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`0fe46000 fffff880`0fe56000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`04b4c000 fffff880`04b5a000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`10bf1000 fffff880`10bfd000   dfmirage dfmirage.sys Fri Jan 11 21:04:26 2008 (4787D9DA)
fffff880`040cf000 fffff880`040ed000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`03fed000 fffff880`03ffc000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01954000 fffff880`0196a000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0454e000 fffff880`04570000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`04b5a000 fffff880`04b64000   dump_diskdump dump_diskdump.sys Tue Jul 14 01:01:00 2009 (4A5BCABC)
fffff880`04b8f000 fffff880`04ba2000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`04b64000 fffff880`04b8f000   dump_nvstor dump_nvstor.sys Wed May 20 07:45:37 2009 (4A13A711)
fffff880`04b40000 fffff880`04b4c000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`10afd000 fffff880`10bf1000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`0fe00000 fffff880`0fe46000   dxgmms1  dxgmms1.sys  Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`02917000 fffff880`0294d000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`010c1000 fffff880`010d5000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01075000 fffff880`010c1000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`013f3000 fffff880`013fd000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`0191a000 fffff880`01954000   fvevol   fvevol.sys   Tue Jul 14 00:22:15 2009 (4A5BC1A7)
fffff880`01585000 fffff880`015cf000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff800`033e9000 fffff800`03432000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`04067000 fffff880`0408b000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`04a83000 fffff880`04adf000   HdAudio  HdAudio.sys  Tue Jul 14 01:06:59 2009 (4A5BCC23)
fffff880`04b19000 fffff880`04b32000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`04b32000 fffff880`04b3a080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`04bdc000 fffff880`04bea000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`02800000 fffff880`028c8000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`01911000 fffff880`0191a000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`0408b000 fffff880`0409a000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`04bea000 fffff880`04bf8000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00bc2000 fffff800`00bcc000   kdcom    kdcom.dll    Sat Feb 05 12:21:45 2011 (4D4D40D9)
fffff880`04570000 fffff880`045b3000   ks       ks.sys       Tue Jul 14 01:00:31 2009 (4A5BCA9F)
fffff880`013c8000 fffff880`013e2000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`0155a000 fffff880`01585000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`045b3000 fffff880`045b8200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`028ea000 fffff880`028ff000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`041c6000 fffff880`041e9000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00ca3000 fffff880`00cb0000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`04485000 fffff880`04493000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`0409a000 fffff880`040a9000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`04a76000 fffff880`04a83000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00fd5000 fffff880`00fef000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`0296b000 fffff880`02983000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`02983000 fffff880`029b0000   mrxsmb   mrxsmb.sys   Wed Feb 23 05:15:23 2011 (4D6497EB)
fffff880`029b0000 fffff880`029fe000   mrxsmb10 mrxsmb10.sys Wed Feb 23 05:15:14 2011 (4D6497E2)
fffff880`05e76000 fffff880`05e99000   mrxsmb20 mrxsmb20.sys Wed Feb 23 05:15:13 2011 (4D6497E1)
fffff880`00c87000 fffff880`00c92000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f4a000 fffff880`00f54000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`010d5000 fffff880`01133000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`03fe2000 fffff880`03fed000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`018ff000 fffff880`01911000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01408000 fffff880`014fa000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`045f3000 fffff880`045ff000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`04400000 fffff880`0442f000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`04a61000 fffff880`04a76000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`03f7b000 fffff880`03f8a000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03f07000 fffff880`03f4c000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`014fa000 fffff880`0155a000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`00c92000 fffff880`00ca3000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03fd6000 fffff880`03fe2000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e0d000 fffff800`033e9000   nt       ntkrnlmp.exe Sat Apr 09 05:14:44 2011 (4D9FDD34)
fffff880`01225000 fffff880`013c8000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`019f0000 fffff880`019f9000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`10afb000 fffff880`10afc180   nvBridge nvBridge.kmd Fri Apr 08 04:14:49 2011 (4D9E7DA9)
fffff880`04aec000 fffff880`04b19000   nvhda64v nvhda64v.sys Thu Mar 03 15:59:02 2011 (4D6FBAC6)
fffff880`0fe56000 fffff880`10afa300   nvlddmkm nvlddmkm.sys Fri Apr 08 04:22:12 2011 (4D9E7F64)
fffff880`04493000 fffff880`044f6d80   nvm62x64 nvm62x64.sys Fri Oct 17 22:01:06 2008 (48F8FD12)
fffff880`00c5c000 fffff880`00c87000   nvstor   nvstor.sys   Wed May 20 07:45:37 2009 (4A13A711)
fffff880`03f55000 fffff880`03f7b000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`04192000 fffff880`041af000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`00f94000 fffff880`00fa9000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00f54000 fffff880`00f87000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00fbe000 fffff880`00fc5000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fc5000 fffff880`00fd5000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013e2000 fffff880`013f3000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`05eb1000 fffff880`05f57000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`04511000 fffff880`0454e000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cb0000 fffff880`00cc4000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`045cf000 fffff880`045f3000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`0442f000 fffff880`0444a000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`0444a000 fffff880`0446b000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`0446b000 fffff880`04485000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03e00000 fffff880`03e51000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`015f5000 fffff880`015fe000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`011f2000 fffff880`011fb000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`00e2a000 fffff880`00e33000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`018c5000 fffff880`018ff000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`028ff000 fffff880`02917000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`05f57000 fffff880`05f62000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`041af000 fffff880`041bb000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`03f8a000 fffff880`03fa7000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`015cf000 fffff880`015d7000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`076c6000 fffff880`0775b000   srv      srv.sys      Wed Feb 23 05:16:24 2011 (4D649828)
fffff880`05e00000 fffff880`05e67000   srv2     srv2.sys     Wed Feb 23 05:15:59 2011 (4D64980F)
fffff880`05f62000 fffff880`05f8f000   srvnet   srvnet.sys   Wed Feb 23 05:15:49 2011 (4D649805)
fffff880`01008000 fffff880`0106a000   storport storport.sys Tue Jul 14 01:01:18 2009 (4A5BCACE)
fffff880`10bfd000 fffff880`10bfe480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`0775b000 fffff880`07763000   TBPANELX64 TBPANELX64.SYS Tue Sep 20 12:32:31 2005 (432FF34F)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`05f8f000 fffff880`05fa1000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`03e56000 fffff880`03e63000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`00de2000 fffff880`00e00000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`03fc2000 fffff880`03fd6000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`005a0000 fffff960`005aa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04157000 fffff880`0417d000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`040a9000 fffff880`040bb000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`04bbf000 fffff880`04bdc000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`04bbd000 fffff880`04bbef00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`04056000 fffff880`04067000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04a07000 fffff880`04a61000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`041bb000 fffff880`041c6000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04000000 fffff880`04056000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`04ba2000 fffff880`04bbd000   USBSTOR  USBSTOR.SYS  Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`00f87000 fffff880`00f94000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`015d7000 fffff880`015e5000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01200000 fffff880`01225000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00fa9000 fffff880`00fbe000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`011a6000 fffff880`011f2000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`04502000 fffff880`04510a00   vrtaucbl vrtaucbl.sys Mon Feb 15 17:07:10 2010 (4B797F3E)
fffff880`03fa7000 fffff880`03fc2000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`015e5000 fffff880`015f5000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e37000 fffff880`00edb000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00edb000 fffff880`00eea000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03f4c000 fffff880`03f55000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`003a2000   win32k   win32k.sys   unavailable (00000000)
fffff880`00f41000 fffff880`00f4a000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`028c9000 fffff880`028ea000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
fffff880`07763000 fffff880`07794000   WUDFRd   WUDFRd.sys   Tue Jul 14 01:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`07600000 fffff880`07671000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0199a000 fffff880`019a8000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`019a8000 fffff880`019b2000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`019b2000 fffff880`019dd000   dump_nvstor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002B000
fffff880`019dd000 fffff880`019f0000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`04b3e000 fffff880`04b40000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`04b33000 fffff880`04b3e000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`04b31000 fffff880`04b33000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`04b26000 fffff880`04b31000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`04b24000 fffff880`04b26000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`04b19000 fffff880`04b24000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`04aea000 fffff880`04aec000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`04adf000 fffff880`04aea000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`04a81000 fffff880`04a83000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`04a76000 fffff880`04a81000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`10bfd000 fffff880`10bff000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`044f7000 fffff880`04502000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

Once your blue screens are resolved I suggest you seriously consider "upgrading" to SP1.

HTH.

Shinyranger · 16 May 2011

Thank you for the help.
I had two more Blue Screens this morning and now the system won't even post. Could it have been the motherboard? Asus M4n68T-M with an Nvidia chipset. Flashing the Bios wouldn't have made a difference if the board itself was bad, right?

Also: It appears that the link to DriverSweeper no longer hosts a valid file. Big, red text in the center of the page stating there are no longer any links for downloading at that location.

fimble · 16 May 2011

Sorry to see your problems appear to have escalated Shinyranger.

I've put out a request for help from anyone who has more experience than I in the mysterious world of BIOSes (you can gather I don't know a great deal about BIOS, just enough to get me through!).

Jonathan_King · 16 May 2011

Hello,

It's certainly possible the motherboard is the problem, but there are other things we can check first.

Take out the hard drive, install it in another machine, and run SeaTools for DOS on it. Also try booting up the computer with no hard drive installed, see if at least you get a different error.

Take out all but one stick of RAM, and see if that helps. If not, try a different stick.

Shinyranger · 16 May 2011

I was able to get the machine up again this morning. More Blue Screens. Ugh.

I found Driver Sweeper and removed the video files. Uninstalled what I could and installed new nVidia drivers from their site. Updated to SP1 for Win7. Seemed to be doing OK then I started up a game to stress test it a bit. about 5 minutes in, it crashed.

I've attached the latest crash reports. I hope they help.

It all seems to be related to video, but I got a BSOD even with the video card removed, just running on the Motherboard.

Jonathan_King · 16 May 2011

I don't see anything in the logs pointing toward a video issue; no 0x117 events, no errors in Event Logs, no 0x116 bugchecks...

It does seem as if this is a hardware issue though. If the POST issues aren't indication enough, the lack of useful error messages are. I did find these two though:

Code:

Event[2017]:
  Log Name: System
  Source: Disk
  Date: 2011-05-15T14:13:09.976
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ShinyRanger
  Description: 
The driver detected a controller error on \Device\Harddisk2\DR2.

Hundreds of these:

Event[1837]:
  Log Name: System
  Source: cdrom
  Date: 2011-05-15T14:41:32.597
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ShinyRanger
  Description: 
An error was detected on device \Device\CdRom0 during a paging operation.

Run HD Diagnostics: SeaTools for DOS | Seagate

Also run RAM and CPU tests:

RAM - Test with Memtest86+

All three Prime95 tests: https://www.sevenforums.com/tutorials...t-prime95.html

...Summary of the dumps:

Code:


Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon May 16 11:49:43.006 2011 (UTC - 4:00)
System Uptime: 0 days 0:16:31.192
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+52a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7E_nt!PoIdle+52a
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Mon May 16 08:53:26.122 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:46.916
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!ExpInterlockedPopEntrySListFault16+0
BiosReleaseDate = 06/12/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Mon May 16 08:28:38.206 2011 (UTC - 4:00)
System Uptime: 0 days 14:40:33.000
Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+121 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_nt!KeSetEvent+121
BiosReleaseDate = 06/12/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

fimble · 16 May 2011

Can I assume that SP1 was installed prior to your last crash but after the others? For some reason I'm not able to read your latest dump file. I'm just getting "unavailable" messages. (Just read JK's post. Yes it was!!)

Shinyranger · 16 May 2011

update: I think it's the DVD drive.

I've run all the test suggested an nothing is wrong in the tests.
The error that Johnathan_King pointed out got me thinking about a similar issue I had a LONG time ago, so I unplugged the DVD drive.

No more Blue Screens.

fimble · 16 May 2011

Let's hope you're sorted. If nothing happens in, say, a week, could you please give us feedback? May help someone with a similar issue.