Win would not Log off or Restart via mouse or Ctrl +Alt + Delete.


  1. Posts : 101
    Windows 7 Home Premium 64 bit
       #1

    Win would not Log off or Restart via mouse or Ctrl +Alt + Delete.


    After a recent clean re-installation of Windows 7 Home Premium 64-bit the PC will not power off, or shut down to Re-start either. I have to switch it off for a reboot. No bugs are showing after scanning with Avira Antivir and also with Spybot Search and Destroy.
    As the PC is still not stable I am not updating with the new Service Pack 1.
    Would appreciate the help of knowledgeable person/s that may know how to trouble shoot the condition I am describing for my Desktop?

    Thank you kindly.
      My Computer


  2. Posts : 130
    Windows 7 Ultimate 64-Bit
       #2

    Maybe there's something wrong with one or more of your system files. Open command prompt (start - run - cmd) and type in "sfc /scannow" without the quotes, then post back with results.
      My Computer


  3. Posts : 101
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Thank you for your suggestion Morph666


    I am sorry i havent been back to these forums since i posted the question. I was having major issues with my PC. Finally i did another re-installation and this time after updating all sorts of drivers the issue was solved. Thanks for your interest in helping out
      My Computer


 

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