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Windows 7: Page fault in nonpaged area

21 May 2011   #11
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mrdave View Post
Still BSODs on wakeup. Current diagnostic files attached.
These were caused by HIDCLASS.sys (an OS file)

What USB devices are attached? How many?

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2 05-21-2011\052111-29452-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03065000 PsLoadedModuleList = 0xfffff800`032aa650
Debug session time: Sat May 21 12:51:04.292 2011 (GMT-4)
System Uptime: 0 days 2:34:16.353
Loading Kernel Symbols
...............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffffffffffb2, 0, fffff800030f1439, 0}


Could not read faulting driver name
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpIdleTimeWorker+63 )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffffffffffb2, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800030f1439, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003314100
 ffffffffffffffb2 

FAULTING_IP: 
nt!IoReuseIrp+19
fffff800`030f1439 0fb75902        movzx   ebx,word ptr [rcx+2]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  System

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88003585a70 -- (.trap 0xfffff88003585a70)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88003585c28 rbx=0000000000000000 rcx=ffffffffffffffb0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800030f1439 rsp=fffff88003585c00 rbp=fffffa80083e8c80
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000024
r11=fffffa8008685d20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!IoReuseIrp+0x19:
fffff800`030f1439 0fb75902        movzx   ebx,word ptr [rcx+2] ds:0ce0:ffffffff`ffffffb2=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003090a0c to fffff800030e4d00

STACK_TEXT:  
fffff880`03585908 fffff800`03090a0c : 00000000`00000050 ffffffff`ffffffb2 00000000`00000000 fffff880`03585a70 : nt!KeBugCheckEx
fffff880`03585910 fffff800`030e2e2e : 00000000`00000000 ffffffff`ffffffb2 00000000`00000000 fffffa80`083e8b30 : nt! ?? ::FNODOBFM::`string'+0x4621f
fffff880`03585a70 fffff800`030f1439 : 00000000`00000019 fffff880`03585c58 00000000`00000008 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`03585c00 fffff880`0711aadf : fffffa80`083e8b30 fffffa80`083e8c80 ffffffff`ffffffb0 00000000`00000000 : nt!IoReuseIrp+0x19
fffff880`03585c30 fffff800`033db0c3 : fffffa80`083e8b30 fffff800`032822b8 fffffa80`03d0a040 fffffa80`03d0a040 : HIDCLASS!HidpIdleTimeWorker+0x63
fffff880`03585c80 fffff800`030ef021 : fffff800`03282200 fffff800`033db001 fffffa80`03d0a000 fffffa80`03d0a040 : nt!IopProcessWorkItem+0x23
fffff880`03585cb0 fffff800`0338132e : 14c315d9`f55343b2 fffffa80`03d0a040 00000000`00000080 fffffa80`03c72890 : nt!ExpWorkerThread+0x111
fffff880`03585d40 fffff800`030d6666 : fffff880`03367180 fffffa80`03d0a040 fffff880`033720c0 a990a090`ecb8ecb8 : nt!PspSystemThreadStartup+0x5a
fffff880`03585d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
HIDCLASS!HidpIdleTimeWorker+63
fffff880`0711aadf 4885f6          test    rsi,rsi

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  HIDCLASS!HidpIdleTimeWorker+63

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: HIDCLASS

IMAGE_NAME:  HIDCLASS.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7a665

FAILURE_BUCKET_ID:  X64_0x50_HIDCLASS!HidpIdleTimeWorker+63

BUCKET_ID:  X64_0x50_HIDCLASS!HidpIdleTimeWorker+63

Followup: MachineOwner
---------

5: kd> lmvm HIDCLASS
start             end                 module name
fffff880`07110000 fffff880`07129000   HIDCLASS   (pdb symbols)          c:\symbols\hidclass.pdb\14772983A8A24C2BB1C94B949D26033A1\hidclass.pdb
    Loaded symbol image file: HIDCLASS.SYS
    Mapped memory image file: C:\Symbols\HIDCLASS.SYS\4CE7A66519000\HIDCLASS.SYS
    Image path: \SystemRoot\system32\drivers\HIDCLASS.SYS
    Image name: HIDCLASS.SYS
    Timestamp:        Sat Nov 20 05:43:49 2010 (4CE7A665)
    CheckSum:         00015D32
    ImageSize:        00019000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     hidclass.sys
    OriginalFilename: hidclass.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  Hid Class Library
    LegalCopyright:   © Microsoft Corporation. All rights reserved.



My System SpecsSystem Spec
.
21 May 2011   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mrdave View Post
More event info.
SFC looks fine
Eventvwr is in DOCX form and I cant read it on this machine.
My System SpecsSystem Spec
21 May 2011   #13
mrdave

Windows 7 Home Premium x64 SP1
 
 

What do I do for the hidclass error?
There's only one USB device, a Bluetooth adapter for a Logitech mouse.
My System SpecsSystem Spec
.

22 May 2011   #14
mrdave

Windows 7 Home Premium x64 SP1
 
 

Here's the full event log.
My System SpecsSystem Spec
22 May 2011   #15
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mrdave View Post
What do I do for the hidclass error?
There's only one USB device, a Bluetooth adapter for a Logitech mouse.
HID (Human Interface Device) can include things like fingerprint readers (on HP) and many other devices.

A repair install would fix it I think.
My System SpecsSystem Spec
Reply

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