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Windows 7: Page fault in nonpaged area

16 May 2011   #1
mrdave

Windows 7 Home Premium x64 SP1
 
 
Page fault in nonpaged area

Hi.

I bought my Toshiba A665-S6070 last July. (OEM Win7 Home Premium x64). HDD crashed, so I (long story short) was able to pull an image off it and reinstalled the image onto a new HDD. Have received two BSODs about Page fault in nonpaged area.

What to do next?

Thanks.

MrDave


My System SpecsSystem Spec
.
16 May 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mrdave View Post
Hi.

I bought my Toshiba A665-S6070 last July. (OEM Win7 Home Premium x64). HDD crashed, so I (long story short) was able to pull an image off it and reinstalled the image onto a new HDD. Have received two BSODs about Page fault in nonpaged area.

What to do next?

Thanks.

MrDave
Caused by http.sys. Probably malware. download malwarebytes and run in safe mode.
My System SpecsSystem Spec
16 May 2011   #3
mrdave

Windows 7 Home Premium x64 SP1
 
 

@zigzag--thanks for the tip. Unfortunately, doing that didn't find any problems. Any other suggestions?
My System SpecsSystem Spec
.

16 May 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mrdave View Post
@zigzag--thanks for the tip. Unfortunately, doing that didn't find any problems. Any other suggestions?
Have you had any new BSOD's?

You can run a system file check to verify the OS files

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.



You can also look in event viewer to see what is logged

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.
My System SpecsSystem Spec
18 May 2011   #5
mrdave

Windows 7 Home Premium x64 SP1
 
 

I'd had 2 more BSODs. Ran chkdsk /f /r while I was at work today. Don't know the result (although I accidentally ran it without /f /r last night; there weren't any errors on the 1st 4 phases). Came home to another BSOD. I'd told it via an F8 start to not automatically restart so I copied down the whole message.

In the meantime, I found this KB article. I signed up for the hotfix, got it, and installed it. I'll let you know if more BSODs show up.

Thanks for the help, @zigzag. I haven't tried your most recent suggestion yet, but will if the hotfix doesn't appear to have worked.
My System SpecsSystem Spec
18 May 2011   #6
mrdave

Windows 7 Home Premium x64 SP1
 
 

I downloaded and unzipped the hotfix. Clicked through a couple dialog boxes. Think I installed it, but can't find a way to verify that. Still had the same BSOD a bit later. Will try the other suggestions tomorrow.
My System SpecsSystem Spec
19 May 2011   #7
mrdave

Windows 7 Home Premium x64 SP1
 
 

The BSOD seems to occur when the computer has gone to sleep. (Got another one this morning.)
My System SpecsSystem Spec
19 May 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mrdave View Post
The BSOD seems to occur when the computer has gone to sleep. (Got another one this morning.)
Upload the DMP files please.
My System SpecsSystem Spec
21 May 2011   #9
mrdave

Windows 7 Home Premium x64 SP1
 
 

Still BSODs on wakeup. Current diagnostic files attached.
My System SpecsSystem Spec
21 May 2011   #10
mrdave

Windows 7 Home Premium x64 SP1
 
 

More event info.
My System SpecsSystem Spec
Reply

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