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Windows 7: Vaio VGNCS35GN crashes everytime it hibernates.

20 May 2011   #21
MarkJ

Windows 7 Ultimate 32bit
 
 

Try this guides:

Stop error message when you put a Windows Vista-based computer in hibernation: "STOP: 0x000000A0 (0x00000009, 0xc0000001, 0x00000001, 0x00000000) INTERNAL_POWER_ERROR (a0)"

I appreciate this is for Vista but the error code is identical and I cannot find a microsoft or any other fix for windows 7. This may atleast point in the right direction.

Another possible cause I have seen is that there is insufficient space on the hard drive to save the hibernate file.


My System SpecsSystem Spec
.
21 May 2011   #22
cluberti

Windows 10 Pro x64
 
 

It's a known issue, see post #20. Hibernation or sleep look like they work, but when you resume the machine behaves as if it's crashed, and it's specific to Windows 7 SP1 and machines that use a scsi miniport driver (like the OP's Sony does).
My System SpecsSystem Spec
01 Jun 2011   #23
SKG

Microsoft Windows 7 Professional 32 bit
 
 

Hi guys.
Sorry for the delay in posting. I was caught up in a few other offline issues!
Anyway, before I apply the fix for the sleep/hibernate issues, couple of things that I would like to report:
1. The sleep is working fine: 1. if it's on charge/if the battery doesn't run out/i don't close the lid; the hibernation still doesn't work though.
2. Recently i have started to face a new problem. Everytime i restart, the computer says: "Operating System not found". I have to then forcefully shut the power off. When i boot it again (or when i boot after any shutdown), it works just fine though.

Please advise. Do i apply the fix now? Or are there some diagnostics to be run?
My System SpecsSystem Spec
.

01 Jun 2011   #24
MarkJ

Windows 7 Ultimate 32bit
 
 

This boot error would suggest your hard drive is failing. First, back up all your important files just in case it gets worse. I would then suggest you run the manufacturer's hard drive diagnostics.

Quote:
Identify the make of your hard drive and then use one of the links below to get the manufacturers diagnostic for ISO CD. Burn the image file to a CD, boot the PC with the disc in the drive and run the diagnostics. You first need to set the CD drive to 1st in the boot order in the Bios setup.
If you do not have an image burner use this free software to make the CD.
ISO Image Burner - Free ISO image CD/DVD burning software

ExcelStor: ExcelStor
Hitachi/IBM: Downloads
Samsung: SAMSUNG Hard Disk Drive
Toshiba Fujitsu: Software Utilities
Seagate, Maxtor & Quantum:Downloads: Hard Drive Installation & Computer/PC Diagnostic Software | Seagate
Western Digital:WD Support / Downloads / Select Product
My System SpecsSystem Spec
01 Jun 2011   #25
SKG

Microsoft Windows 7 Professional 32 bit
 
 

Hi Cluberti

I am not sure as to which among these 3 hotfixes should I apply.
Please advise.

Help and Support

Thanks
SKG.
My System SpecsSystem Spec
01 Jun 2011   #26
SKG

Microsoft Windows 7 Professional 32 bit
 
 

Hi Mark

According to the device manager, my HD is of this make: TOSHIBA MK2555GSX ATA.

But I am not sure which among these diagnostic tools should i run.

Software Utilities

Please advise.

Thanks
SKG.
My System SpecsSystem Spec
01 Jun 2011   #27
MarkJ

Windows 7 Ultimate 32bit
 
 

OK, Fujitsu diagnostics is the odd one out as it does not have an ISO available to burn to a disk, I must update my instructions. Sorry you wasted a couple of disks.

The Dos version does have a .txt file that includes instructions and a list of the drives that it can be used on, yours is not included.

You will have to use the first one in the list which is for Windows. Download it to your desktop and then double click on it, it should show your drive when the window opens, this may take a minute or so, be patient. Then select the test you wish to run, I would use the extended test to be more thorough but be aware this may take a long time depending on the size of the drive.
My System SpecsSystem Spec
01 Jun 2011   #28
cluberti

Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by SKG View Post
Hi Cluberti

I am not sure as to which among these 3 hotfixes should I apply.
Please advise.

Help and Support

Thanks
SKG.
You would download/install the one that matches the architecture of your Windows installation - x86 for Windows 7 32bit and x64 for Windows 7 64bit.
My System SpecsSystem Spec
02 Jun 2011   #29
SKG

Microsoft Windows 7 Professional 32 bit
 
 

Quote   Quote: Originally Posted by MarkJ View Post
OK, Fujitsu diagnostics is the odd one out as it does not have an ISO available to burn to a disk, I must update my instructions. Sorry you wasted a couple of disks.

The Dos version does have a .txt file that includes instructions and a list of the drives that it can be used on, yours is not included.

You will have to use the first one in the list which is for Windows. Download it to your desktop and then double click on it, it should show your drive when the window opens, this may take a minute or so, be patient. Then select the test you wish to run, I would use the extended test to be more thorough but be aware this may take a long time depending on the size of the drive.
Hi Mark,

It's not working.I downloaded it. & it's also displaying the HD, but somehow I am not being able to select it to run the test. Is it because it's not W7 compatible? The site it says it "Supports Windows 2000/XP/Vista".
Please advise.

Thanks
SKG.
My System SpecsSystem Spec
02 Jun 2011   #30
SKG

Microsoft Windows 7 Professional 32 bit
 
 

Quote   Quote: Originally Posted by cluberti View Post
Quote   Quote: Originally Posted by SKG View Post
Hi Cluberti

I am not sure as to which among these 3 hotfixes should I apply.
Please advise.

Help and Support

Thanks
SKG.
You would download/install the one that matches the architecture of your Windows installation - x86 for Windows 7 32bit and x64 for Windows 7 64bit.
Hi Cluberti

I downloaded the hotfix MS sent me. But when I ran it it says that the update is not applicable for my computer.

Please advise.

Thanks SKG.
My System SpecsSystem Spec
Reply

 Vaio VGNCS35GN crashes everytime it hibernates.




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