Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Kernel power issue

18 May 2011   #1
nabilalk

Win 7 Professional 32-bit
 
 
BSOD Kernel power issue

I've had two instances of unexpected power loss in the last 24 hours. Running Microsoft Security essentials for A/V, and have the Security Center and Windows Firewall disabled. I've attached the requested reports. Thanks for the help.

Update: Had a 3rd crash today. No idea whats going on.


My System SpecsSystem Spec
.
18 May 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by nabilalk View Post
I've had two instances of unexpected power loss in the last 24 hours. Running Microsoft Security essentials for A/V, and have the Security Center and Windows Firewall disabled. I've attached the requested reports. Thanks for the help.
Problem with Zip file cant extract files please re-upload them.
My System SpecsSystem Spec
18 May 2011   #3
nabilalk

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by nabilalk View Post
I've had two instances of unexpected power loss in the last 24 hours. Running Microsoft Security essentials for A/V, and have the Security Center and Windows Firewall disabled. I've attached the requested reports. Thanks for the help.
Problem with Zip file cant extract files please re-upload them.
Re-uploaded.
My System SpecsSystem Spec
.

18 May 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by nabilalk View Post
I've had two instances of unexpected power loss in the last 24 hours. Running Microsoft Security essentials for A/V, and have the Security Center and Windows Firewall disabled. I've attached the requested reports. Thanks for the help.

Update: Had a 3rd crash today. No idea whats going on.
These were blamed on netio.sys probably caused by a driver since netio.sys is an OS file.


I would run a system file check to verify your OS

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.



AND driver verifier to find out which driver it truly is

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Old driver needing update
Code:
SynTP.sys    4/26/2007 07:48:38 PM    0x91cbfe00    0x0002be00    0x46313a56    0x91c94000                            
000.fcl    9/26/2008 09:11:12 AM    0x9602c000    0x0002c000    0x48dcdf70    0x96000000                            
AGRSM.sys    11/10/2008 10:56:37 AM    0x9690c000    0x00106000    0x49184ba5    0x96806000                            
netw5v32.sys    3/26/2009 12:10:37 PM    0x91c1d000    0x00413000    0x49cba8fd    0x9180a000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
18 May 2011   #5
nabilalk

Win 7 Professional 32-bit
 
 

Updated all outdated drivers, and there were a few with DriverGenius. I recently reformatted and I guess SP1 had some outdated drivers. Will post back if I encounter the issue again.
My System SpecsSystem Spec
20 May 2011   #6
nabilalk

Win 7 Professional 32-bit
 
 

Update
Ok. I uninstalled two devices that were giving errors in the System Health report. I had to enable view hidden devices in Device Manager. I ran the Health report again and now the only Driver failure is with an HP 2100 Laserjet, which is weird because I don't own an HP 2100 Laserjet. I have an HP 6000 Officejet printer and an HP Scanjet G3010 scanner, but no laserjet. The Health report says the 2100 is disabled, but it doesn't show up in Devices and Printers. I uninstalled that from Device Manager.

I've attached both Health reports. Hopefully, uninstalling both of those unknown devices and the HP 2100 driver thru Device Manager will solve the issue.

Also, I ran the SFC \SCANNOW and everything passed. Have not tried to Driver verified thing yet.
My System SpecsSystem Spec
Reply

 BSOD Kernel power issue




Thread Tools




Similar help and support threads
Thread Forum
Random Power Down Issue - 'Event 41, Kernel-Power'
Hi Guys, I'm currently suffering from a random power shutdown issue. The PC boots up correctly and is totally useable and in working order. However after different varied amounts of time. 20mins - 5 hours on occasion. The PC will just randomly power down as if the power cable has been...
General Discussion
GTX 460 Kernel 41 power issue need help ASAP
Hello guys im new in here i just got an problem with my system i was just lunching steam like i do normally and then i open up counter strike GO then my suddenly my computer restarts with no warning and keeps restarting after the windows logo and there pops up blue screen for about 2...
BSOD Help and Support
Same Kernel Power 41 issue on two differnt computers!
Hi I have been running a PC (music production) for quite some time and had no issues untill about half a year ago (happened at the same time as I got a new monitor!!) I began to experience screen freezups ( no blue screen, just not able to interact). Could happen at any time. Was running xp pro...
BSOD Help and Support
Microsoft-Windows-Kernel-Power BSOD Windows 7 issue Please help!
I started having this issue today and have had no luck solving it. Anytime I start up windows and log on to a user it'll Blue Screen with IRQL_NOT_LESS_OR_EQUAL. This first happened when I was browsing the internet on random websites. Java randomly opened and was doing something. It...
BSOD Help and Support
Unexpected Shutdown-Kernel Power issue
Im having the same issue as Chris, ive tried doing all sorts of different things that are posted in different forums but nothing fixes the issue. My computer shutsdown randomly at least once a day, usually the first time I turn the computer ON in the day. Im attaching the minidump files. ...
BSOD Help and Support
Microsoft-Windows-Kernel-Power Issue
Hello. I am currently running a 6730b HP Notebook. My OS is Windows 7 (64-bit) Ultimate Build 7100. As of late, my computer has been randomly shutting off while running basic tasks (such as trying to run Windows Experience Index, etc). All my drives are up to date through the HP website and...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:17.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App