BSOD - Dell Optiflex 380 - Win 7 Professional 32-bits

musix · 18 May 2011

Hey guys, first time I post on this forum. But I always used it as reference to solve some OS problems.

Today I am the victim.

Got this new computer running Windows 7 Pro - 32-bit, it started last week. The system shows me BSOD every single day. I was able to get the Dump file, now I'm waiting for the BSOD to show me the message to post here.

Let's start.

x86 Windows 7
Original OS installed
OEM from Dell

Hardware age: Less than 6 months
OS age: Less than 6 months, never reinstalled the OS.

Can you guys try to help me?

Thank you.

musix · 19 May 2011

Nobody? cmon guys... need some help here!

mgorman87 · 19 May 2011

Remove your VirIT eXplorer anti virus software and replace it with Microsoft Security Essentials

Update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16792.x86fre.win7_gdr.110408-1633
Debug session time: Wed May 18 09:37:59.360 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:48.827
*** WARNING: Unable to verify timestamp for VIRAGTLT.SYS
*** ERROR: Module load completed but symbols could not be loaded for VIRAGTLT.SYS
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x50_VIRAGTLT+6c0
BiosReleaseDate = 10/23/2009
SystemManufacturer = Dell Inc.
SystemProductName = OptiPlex 380                 
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.x86fre.win7_gdr.110408-1633
Debug session time: Wed May 18 09:36:44.077 2011 (UTC - 4:00)
System Uptime: 0 days 0:05:33.544
*** WARNING: Unable to verify timestamp for VIRAGTLT.SYS
*** ERROR: Module load completed but symbols could not be loaded for VIRAGTLT.SYS
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x50_VIRAGTLT+6c0
BiosReleaseDate = 10/23/2009
SystemManufacturer = Dell Inc.
SystemProductName = OptiPlex 380                 
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``