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Windows 7: Bluescreens and non-commanded restarts

18 May 2011   #1
Norsey

Windows 7 Home Premium 64bit
 
 
Bluescreens and non-commanded restarts

Windows 7 is. . .
- x64 ?
- the original installed OS on the system.
- came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)?
I got the pc origionally in november, I had some issues and ended up sending it in for repairs about a month ago and got the processor replaced.
- What is the age of OS installation (have you re-installed the OS?)
I have not reinstalled the OS.

I've been getting all sorts of blue screen error messages, I uninstalled norton since it was a suspect last time. The problems tend to either come all at once or stay away for hours, and are primarily present during startup. dump files and system health report attached. Would be really nice if someone were able to tell what the problem is/ how to fix it (if possible).


My System SpecsSystem Spec
.
18 May 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Norsey View Post
Windows 7 is. . .
- x64 ?
- the original installed OS on the system.
- came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)?
I got the pc origionally in november, I had some issues and ended up sending it in for repairs about a month ago and got the processor replaced.
- What is the age of OS installation (have you re-installed the OS?)
I have not reinstalled the OS.

I've been getting all sorts of blue screen error messages, I uninstalled norton since it was a suspect last time. The problems tend to either come all at once or stay away for hours, and are primarily present during startup. dump files and system health report attached. Would be really nice if someone were able to tell what the problem is/ how to fix it (if possible).
These were all blamed on various (more than 4) windows files. I dont believe that is accurate for if it was your system would probably not boot.

I would run a system file check to verify and repair the OS files.

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
My System SpecsSystem Spec
18 May 2011   #3
Norsey

Windows 7 Home Premium 64bit
 
 

it said it found damaged files and repaired them. not really sure if I managed to attach the correct file though
My System SpecsSystem Spec
.

18 May 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Norsey View Post
it said it found damaged files and repaired them. not really sure if I managed to attach the correct file though
You did

All files and registry keys listed in this transaction have been successfully repaired
My System SpecsSystem Spec
20 May 2011   #5
Norsey

Windows 7 Home Premium 64bit
 
 

The problems are back again, the SFC thing made the system stable for a few hours, but then it made a comitment to making everything crap again :P eventually it just wouldn't start up at all, though it seems like it's more willing now. crash dumps + system health report attached. Hope theres some way of fixing this
My System SpecsSystem Spec
22 May 2011   #6
Norsey

Windows 7 Home Premium 64bit
 
 

new symptom: the pc worked okay for a half hour or so before it crashed, and now it wont boot up at all. it just gives me a black screen
My System SpecsSystem Spec
Reply

 Bluescreens and non-commanded restarts




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