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Windows 7: Blue Screens

18 May 2011   #1
BarbInMemphis

Windows 7 64 bit
 
 
Blue Screens

I have a new laptop. I've never had any BSod with any of my other computers. I've contacted HP & they did a system restore to it's factory settings. Since that time i've had 2 blue screens. It is a REAL pain to have to re-install everything. I hope you can advise as to how I can "never" see another BSoD I hear all kinds of scary stuff about them.


My System SpecsSystem Spec
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18 May 2011   #2
BugMeister

Windows10 Pro - 64Bit vs.10547
 
 

people are a bit wary of opening zipfiles, barb..
can you post up the BSOD message as an attachment, rather than a zipfile..??
My System SpecsSystem Spec
18 May 2011   #3
BarbInMemphis

Windows 7 64 bit
 
 
separate files

Oh, sorry. I thought that was what the instructions said to do but here are the separate files.

3 of the files I'm not able to upload though:
EventApp.txt:
Your file of 1.72 MB bytes exceeds the forum's limit of 1.00 MB for this filetype.
EventSys.txt:
Your file of 3.87 MB bytes exceeds the forum's limit of 1.00 MB for this filetype.
msinfo32.nfo:
Invalid File
My System SpecsSystem Spec
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19 May 2011   #4
BugMeister

Windows10 Pro - 64Bit vs.10547
 
 



this one might be a useful starting point, for those in the know..
My System SpecsSystem Spec
19 May 2011   #5
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please follow the instructions from the link below to upload a jcgriff2 report
https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
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 Blue Screens




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