ntoskrnl.exe and igdkmd32.sys BSOD


  1. Posts : 3
    Windows 7 Professional x32
       #1

    ntoskrnl.exe and igdkmd32.sys BSOD


    Hi, I've got so frequent BSOD recently and when I check the minidump, I discovered it caused by ntoskrnl.exe and igdkmd32.sys.

    I'm using windows 7 professional x32.

    Here my minidump file:

    minidump files.zip

    Anyone, please help me.

    Thank you.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    padey88 said:
    Hi, I've got so frequent BSOD recently and when I check the minidump, I discovered it caused by ntoskrnl.exe and igdkmd32.sys.

    I'm using windows 7 professional x32.

    Here my minidump file:

    minidump files.zip

    Anyone, please help me.

    Thank you.
    there are two problems Related to kerneld.wnt EVEREST (aida64). Yours has both. It should be removed.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\minidump files\051911-20716-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Machine Name:
    Kernel base = 0x83012000 PsLoadedModuleList = 0x8315b4d0
    Debug session time: Wed May 18 23:21:16.650 2011 (GMT-4)
    System Uptime: 0 days 0:09:37.211
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 8313318b, b24fc74c, 0}
    
    *** WARNING: Unable to verify timestamp for kerneld.x32
    *** ERROR: Module load completed but symbols could not be loaded for kerneld.x32
    Probably caused by : kerneld.x32 ( kerneld+4d0b )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 8313318b, The address that the exception occurred at
    Arg3: b24fc74c, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!ExFreePoolWithTag+6d0
    8313318b 8b12            mov     edx,dword ptr [edx]
    
    TRAP_FRAME:  b24fc74c -- (.trap 0xffffffffb24fc74c)
    ErrCode = 00000000
    eax=0000047c ebx=20206f49 ecx=00007d90 edx=00007d90 esi=000001ff edi=85338ae0
    eip=8313318b esp=b24fc7c0 ebp=b24fc818 iopl=0         nv up ei pl nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
    nt!ExFreePoolWithTag+0x6d0:
    8313318b 8b12            mov     edx,dword ptr [edx]  ds:0023:00007d90=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    PROCESS_NAME:  aida64.exe
    
    CURRENT_IRQL:  1
    
    IRP_ADDRESS:  01770620
    
    LAST_CONTROL_TRANSFER:  from 83093121 to 8313318b
    
    STACK_TEXT:  
    b24fc818 83093121 85338ae8 00000000 adc3948b nt!ExFreePoolWithTag+0x6d0
    b24fc864 8308abbf 01770660 b24fc8ac b24fc8a4 nt!IopCompleteRequest+0xe6
    b24fc8b4 b0f42d0b b2ff31d6 87a70250 88904c28 nt!IopfCompleteRequest+0x3b4
    WARNING: Stack unwind information not available. Following frames may be wrong.
    b24fcbfc 83049593 88904c28 85770620 85770620 kerneld+0x4d0b
    b24fcc14 8323c98f 87a70250 85770620 85770690 nt!IofCallDriver+0x63
    b24fcc34 8323fb61 88904c28 87a70250 00000000 nt!IopSynchronousServiceTail+0x1f8
    b24fccd0 832863fc 88904c28 85770620 00000000 nt!IopXxxControlFile+0x6aa
    b24fcd04 830501ea 0000021c 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
    b24fcd04 770870b4 0000021c 00000000 00000000 nt!KiFastCallEntry+0x12a
    0aa6d7b4 00000000 00000000 00000000 00000000 0x770870b4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    kerneld+4d0b
    b0f42d0b ??              ???
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  kerneld+4d0b
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: kerneld
    
    IMAGE_NAME:  kerneld.x32
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d9f8bf2
    
    FAILURE_BUCKET_ID:  0x8E_kerneld+4d0b
    
    BUCKET_ID:  0x8E_kerneld+4d0b
    
    Followup: MachineOwner
    ---------
    Ad old drivers from as far back as 2002
    Code:
    SENTINEL.SYS    9/26/2002 01:47:32 AM    0xa7c12a00    0x00012a00    0x3d929f74    0xa7c00000                            
    cfosspeed.sys    2/10/2009 07:02:05 AM    0x8f2f5000    0x000c9000    0x49915ead    0x8f22c000
    Also of note CFOSpeed is also a known cause of BSOD., I would remove it.

    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
      My Computer


  3. Posts : 3
    Windows 7 Professional x32
    Thread Starter
       #3

    Thanks zigzag3143,

    Can I ask you something?

    How you discovered all related problem in minidump? I mean you know what cause what like AIDA64 and CFOSpeed. How you find them?
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    padey88 said:
    Thanks zigzag3143,

    Can I ask you something?

    How you discovered all related problem in minidump? I mean you know what cause what like AIDA64 and CFOSpeed. How you find them?
    Using a tool called WinDB and lots of experience. You could download Blue screen view for a quick easy look.
      My Computer


  5. Posts : 3
    Windows 7 Professional x32
    Thread Starter
       #5

    ok. I've uninstall AIDA64 and CFOSpeed and so far no blue screen yet. Hope it will solve the problem.
    Anyway, thanks zigzag3143.
      My Computer


 

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