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Windows 7: MapleSEA BSOD

20 May 2011   #1
Jordanavo

Window 7 Ultimate 32bit
 
 
MapleSEA BSOD

Hi Seven Forums! I recently encounter bluescreen while playing MapleSEA. My laptop's screen turns blue and restart itself once i click the gateway i want to play in. This game is suppose not to have compability problem again since the gamemaster had change the system requirement to Window 7>> MapleSEA — Download Game Client
However i still encounter bluescreen problem, anyone can help me out?


My System SpecsSystem Spec
.
22 May 2011   #2
Jordanavo

Window 7 Ultimate 32bit
 
 

Anyone help me pls?
My System SpecsSystem Spec
22 May 2011   #3
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

MapleSea is known to cause a lot of BSODs on Windows 7. Its only up to the software vendor to fix the issue
Remove MapleSea to stop your BSODs
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c000001d, 82c8f0e7, 8c53fcc0, 0}

Probably caused by : ntkrpamp.exe ( nt!KiTrap07+cf )


KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c000001d, The exception code that was not handled
Arg2: 82c8f0e7, The address that the exception occurred at
Arg3: 8c53fcc0, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
nt!KiTrap07+cf
82c8f0e7 0fae29          xrstor  [ecx]

TRAP_FRAME:  8c53fcc0 -- (.trap 0xffffffff8c53fcc0)
ErrCode = 00000000
eax=00000007 ebx=80010031 ecx=8c53fdc0 edx=00000000 esi=08ca34e0 edi=875de790
eip=82c8f0e7 esp=8c53fd34 ebp=8c53fd34 iopl=0         nv up di pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010006
nt!KiTrap07+0xcf:
82c8f0e7 0fae29          xrstor  [ecx]
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  MapleStory.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 071d4f50 to 82c8f0e7

FAILED_INSTRUCTION_ADDRESS: 
nt!KiTrap07+cf
82c8f0e7 0fae29          xrstor  [ecx]

STACK_TEXT:  
8c53fd34 071d4f50 badb0d00 071d1e80 00000000 nt!KiTrap07+0xcf
WARNING: Frame IP not in any known module. Following frames may be wrong.
1388a070 00000000 00000000 00000000 00000000 0x71d4f50


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiTrap07+cf
82c8f0e7 0fae29          xrstor  [ecx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiTrap07+cf

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fd753

FAILURE_BUCKET_ID:  0x8E_BAD_IP_nt!KiTrap07+cf

BUCKET_ID:  0x8E_BAD_IP_nt!KiTrap07+cf

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

26 May 2011   #4
Jordanavo

Window 7 Ultimate 32bit
 
 

Will the bluescreen get fix if i remove ntkrpamp.exe ( nt!KiTrap07+cf )? If yes, where can i find it?
My System SpecsSystem Spec
27 May 2011   #5
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Jordanavo View Post
Will the bluescreen get fix if i remove ntkrpamp.exe ( nt!KiTrap07+cf )? If yes, where can i find it?
No ntkrpamp.exe is a core OS file, it should not be removed.
However your BSODs will be fixed if you removed MapleSEA
My System SpecsSystem Spec
Reply

 MapleSEA BSOD




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