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BSOD with Bluesoleil 8
I am having an awful time trying to get Bluetooth set up on my new PC. The machine is based on an Asus M4A79XTD mobo and running Win 7 x64 with an AMD Phenom II x4 955 cpu. Originally, I had a Dell SD card reader with an integrated Bluetooth unit. This was from the Dell 531 that I replaced. Everything worked fine. No problems, no crashes, and my Logitech MX5000 Bluetooth keyboard and mouse worked fine.
I could not get my Rocketfish headset to connect. So, I decided to replace the Bluetooth (and card reader) with a new unit. The new card reader did not have integrated Bluetooth, so I installed a Ultra BT dongle. The software that it came with was Bluesoleil 2. Initially it worked, I was able to connect my keyboard and mouse, but even though it recognized and paired with the Rocketfish, it would not connect to the headset. When I checked online, I found that the latest build of Bluesoleil was 8, so I downloaded and installed the latest version as a trial. I connected the keyboard and mouse and started having the BSOD. Windows would launch, the desktop would come up, and then BSOD.
I did a system restore to a point prior to installing the Bluesoleil 8. The BSOD stopped. I installed Broadcom BT drivers. BT Devices shows a BT Bus Enumerator that is working with the latest drivers. My Devices and Printers panel shows three Broadcomm items; BT Com Port (COM3), BT Hands-free Audio, and BT Stereo Audio. I could not get any of my BT devices to pair or connect. I have a 'My BT Places' icon on the desktop, but if I double click it, Explorer crashes and restarts. The Logitech Mouse and Keyboard program does not see a BT transmitter.
I attempted to reload Bluesoleil 8 (the assumption was maybe I had a corrupt file). It installed fine. I managed to get all three devices to pair with the software. As soon as I connected the keyboard - BSOD. Each reboot would result in a BSOD as soon as the desktop was fully up (I assume this was Bluesoleil connecting to the keyboard.) I tried another system restore, which failed. I pulled the BT dongle, got my desktop up, killed Bluesoleil using msconfig, and then uninstalled the program.
I am currently using a wired mouse and keyboard. I have no idea why I am having so much trouble getting a simple BT dongle to work. Any help would be appreciated. Is it possible the MX5000 is incompatible with Win 7 x64? It was working fine with the old Dell card reader/BT unit.
Last edited by Ronin51; 23 May 2011 at 22:10. Reason: Add BSOD and system health report