Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Bug Check 0x18

23 May 2011   #1
netimports

Windows 7 Ultimate 64
 
 
BSOD Bug Check 0x18

Hi,

Built this unit about 2 months ago and it started bsing about a week ago. I didn't have the dumps enabled so this is the last one that showed up. So far about 4 instances.

Specs:
Windows 7 Ultimate 64bit Retail
System and OS are about 2 months old


Attached are reports and a summary here:
On Mon 5/23/2011 11:59:56 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\052311-21013-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00)
Bugcheck code: 0x18 (0x0, 0xFFFFFA8003E48C20, 0x2, 0xFFFFFFFFFFFFFFFF)
Error: REFERENCE_BY_POINTER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

On Sun 5/22/2011 12:28:34 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0xA (0x8, 0x2, 0x1, 0xFFFFF80002CEC312)
Error: IRQL_NOT_LESS_OR_EQUAL

Thanks


My System SpecsSystem Spec
.
23 May 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by netimports View Post
Hi,

Built this unit about 2 months ago and it started bsing about a week ago. I didn't have the dumps enabled so this is the last one that showed up. So far about 4 instances.

Specs:
Windows 7 Ultimate 64bit Retail
System and OS are about 2 months old


Attached are reports and a summary here:
On Mon 5/23/2011 11:59:56 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\052311-21013-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00)
Bugcheck code: 0x18 (0x0, 0xFFFFFA8003E48C20, 0x2, 0xFFFFFFFFFFFFFFFF)
Error: REFERENCE_BY_POINTER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

On Sun 5/22/2011 12:28:34 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0xA (0x8, 0x2, 0x1, 0xFFFFF80002CEC312)
Error: IRQL_NOT_LESS_OR_EQUAL

Thanks

First thing you need to remove is


Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place. MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

OR

SlySoft Virtual CloneDrive
My System SpecsSystem Spec
29 May 2011   #3
netimports

Windows 7 Ultimate 64
 
 

thanks for the reply, i tried that duplexsecure but it didnt find anything, uninstall was greyed out. I have magiciso virtual and poweriso, other then that i got nothing else using virtual devices. I did a full search on c: and couldn't find sptd.sys
My System SpecsSystem Spec
.

29 May 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by netimports View Post
thanks for the reply, i tried that duplexsecure but it didnt find anything, uninstall was greyed out. I have magiciso virtual and poweriso, other then that i got nothing else using virtual devices. I did a full search on c: and couldn't find sptd.sys
My opologies you do not have sptd.sys. YOu do have asacpi.sys. I used the wrong speech in the earlier post. asacpi.sys is also a major cause of bsod's.

ASACPI.sys 3/27/2005 10:30:36 PM fffff880`043f1000 fffff300`043f9000 0xfffffa8000008000 0x42476c4c


1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
My System SpecsSystem Spec
29 May 2011   #5
netimports

Windows 7 Ultimate 64
 
 

thanks, i updated it to 2009. I'll report back if it blue screens again.
My System SpecsSystem Spec
30 May 2011   #6
netimports

Windows 7 Ultimate 64
 
 

alright so it bs'd again, report is attached.


crash dump file: C:\Windows\Minidump\053011-33509-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xC32D2)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960001232D2, 0xFFFFF880022D50C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
My System SpecsSystem Spec
30 May 2011   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by netimports View Post
alright so it bs'd again, report is attached.


crash dump file: C:\Windows\Minidump\053011-33509-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xC32D2)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960001232D2, 0xFFFFF880022D50C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

I am afraid even in the newest crash you still have 2005 asacpi.sys
My System SpecsSystem Spec
30 May 2011   #8
netimports

Windows 7 Ultimate 64
 
 

that was quick! idk what to tell you, here is a screenshot in device manager:



My System SpecsSystem Spec
30 May 2011   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Double checked the two newest DMP files you uploaded. I bet you have two copies of it. search for it and see where each copy is.

You also have a 6 year old America online driver that I would update if I were you. Im checking the rest now. (wanatw64.sys)

I am also suspicious of your ESET, and VM software.
My System SpecsSystem Spec
31 May 2011   #10
netimports

Windows 7 Ultimate 64
 
 

i searched and all i found was one in sys32/drivers, the old is sitting in C:\Windows\System32\DriverStore\FileRepository\atk2000.inf_amd64_neutral_a91abe245a6c41c8

there is no update for the aol desktop, and i downloaded it recently from their site about a week or two ago.

ESET, and VM software, what do you see on them? eset is always updated and the vm i dont use that often, and again it was recently installed.
My System SpecsSystem Spec
Reply

 BSOD Bug Check 0x18




Thread Tools




Similar help and support threads
Thread Forum
BSODs (0x50 and 0x18) in random situations even logon screen
Hi For about three days I keep getting BSODs: mainly PAGE_FAULT_IN_NONPAGED_AREA and REFERENCE_BY_POINTER. It happens in random moments: on logon screen, after login, with opened Opera or not and so on. Please give me any advice what is causing errors. (zip file in attachment) Best regards, Apo
BSOD Help and Support
BSOD's in driver verifier, BSOD's on C:/ disk check (os hdd) & more.
Recently my computer has started seriously acting up by first disabling all directx and d3d functionality it took a full driver uninstall and reinstall to make that functional again but my computer is still having bsod issue's I don't understand where this came from it happened out of nowhere my...
BSOD Help and Support
BSOD too often need to check dmp
my laptop crashes very often ... i need some one to check my minidump files and tell me what the problem is ... i tried to install the bios update ... but as soon as i run the update file... laptop crashes and restarts .. i have a dell inspiron n5110 with windows 7 home basic 64 bit and...
Performance & Maintenance
Can someone check this BSOD for me
Hi guys had this just now can somebody look and tell me what the problem is ? TIA Steve
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:19.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App