BSOD and Random Resets


  1. Posts : 26
    Windows 7 Professional 64bit
       #1

    BSOD and Random Resets


    Hey all, new to forums :)

    Just went and bought myself a brand new PC, installed Windows 7 Professional, 64 bit.
    After a few hardware issues (now resolved with the store I bought them from), the computer seemed to be running fine. I then installed steam, and after updating I immediately got a BSOD with;
    BAD_POOL_HEADER
    as the error message. I then uninstalled steam, which also led to the same BSOD.
    After reinstalling steam with no issues, the computer has started randomly restarting when under a bit of load (not much really, just multitasking a bit).

    Hardware is as follows:

    Gigabyte gA-870A-UD3 AMD 870 AM3 DDR3 Motherboard
    WD 3.5" Blue 500gb HDD
    Powercolor 6850 GPU
    8GB DDR3 1600 G.Skill Trident RAM
    AMD AM3 Phenom II x4 955 3.2ghz Quad Core
    Corsair TX-650 ATX PSU

    The computer runs PERFECT when not trying to boot games etc :)

    Any help will be greatly appreciated
    Last edited by Jowsh; 23 May 2011 at 20:42. Reason: Added minidump files
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Jowsh said:
    Hey all, new to forums :)

    Just went and bought myself a brand new PC, installed Windows 7 Professional, 64 bit.
    After a few hardware issues (now resolved with the store I bought them from), the computer seemed to be running fine. I then installed steam, and after updating I immediately got a BSOD with;
    BAD_POOL_HEADER
    as the error message. I then uninstalled steam, which also led to the same BSOD.
    After reinstalling steam with no issues, the computer has started randomly restarting when under a bit of load (not much really, just multitasking a bit).

    Hardware is as follows:

    Gigabyte gA-870A-UD3 AMD 870 AM3 DDR3 Motherboard
    WD 3.5" Blue 500gb HDD
    Powercolor 6850 GPU
    8GB DDR3 1600 G.Skill Trident RAM
    AMD AM3 Phenom II x4 955 3.2ghz Quad Core
    Corsair TX-650 ATX PSU

    The computer runs PERFECT when not trying to boot games etc :)

    Any help will be greatly appreciated





    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


  3. Posts : 26
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Added, thanks :)
      My Computer


  4. Posts : 26
    Windows 7 Professional 64bit
    Thread Starter
       #4

    Anyone...?
      My Computer


 

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