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Windows 7: The blue screen crash page, crashes and restarts the computer.

24 May 2011   #1
Hhaakkoohh

Windows 7 Home Premium 32bit
 
 
The blue screen crash page, crashes and restarts the computer.

So, today I turn on my ASUS notebook and I load past the windows startup only to encounter a blue screen. This blue screen crashes a second later and my computer automatically restarts and goes through this process again, making a cycle. I got into the system menu by pressing F8 and tried to do a startup repair, only to find that it could not fix the problem, so I sent the info. I've tried starting up in safe mode but the same blue screen crash happens. I also sometimes get the message: reboot and select proper boot device or insert boot media in selected boot device and press a key, but turning my computer off and on again fixes that. So basically I'm stuck.

It has a warranty on it so I wasn't sure if I should just send it back to get fixed, or if I could fix it myself. Thank you for any help you can provide!







Operating System: Genuine Windows® 7 Home Premium 64-bit
Processor: 2nd Generation Intel® Core™ i7-2630QM (2.0GHz, with Turbo Boost Technology up to 2.90Ghz)
Graphics: nVidia GTX 460M 1.5G GDDR5 VRAM
Memory: 8GB DDR3 SDRAM Memory
Display: 17.3 FHD LED backlit display (1920x1080)
Hard Drive: 640GB SATA HD
Optical Drive: DVD combo drive
Audio: EAX Advanced HD 5.0, THX TruStudio, Built-in speaker and microphone, Subwoofer
Camera: Integrated Webcam
Ports: 1 x Microphone-in jack, 1 x Headphone-out jack, 3 x USB 2.0 ports, 1 x USB 3.0 port, 1 x RJ45 LAN Jack, 1 x HDMI
Communications: 802.11 b/g/n WiFi, 10/100/1000 Ethernet, Bluetooth
Battery: 8cell Lithium Ion Primary Battery



My System SpecsSystem Spec
.
24 May 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by Hhaakkoohh View Post
So, today I turn on my ASUS notebook and I load past the windows startup only to encounter a blue screen. This blue screen crashes a second later and my computer automatically restarts and goes through this process again, making a cycle. I got into the system menu by pressing F8 and tried to do a startup repair, only to find that it could not fix the problem, so I sent the info. I've tried starting up in safe mode but the same blue screen crash happens. I also sometimes get the message: reboot and select proper boot device or insert boot media in selected boot device and press a key, but turning my computer off and on again fixes that. So basically I'm stuck.

It has a warranty on it so I wasn't sure if I should just send it back to get fixed, or if I could fix it myself. Thank you for any help you can provide!







Operating System: Genuine Windows® 7 Home Premium 64-bit
Processor: 2nd Generation Intel® Core™ i7-2630QM (2.0GHz, with Turbo Boost Technology up to 2.90Ghz)
Graphics: nVidia GTX 460M 1.5G GDDR5 VRAM
Memory: 8GB DDR3 SDRAM Memory
Display: 17.3 FHD LED backlit display (1920x1080)
Hard Drive: 640GB SATA HD
Optical Drive: DVD combo drive
Audio: EAX Advanced HD 5.0, THX TruStudio, Built-in speaker and microphone, Subwoofer
Camera: Integrated Webcam
Ports: 1 x Microphone-in jack, 1 x Headphone-out jack, 3 x USB 2.0 ports, 1 x USB 3.0 port, 1 x RJ45 LAN Jack, 1 x HDMI
Communications: 802.11 b/g/n WiFi, 10/100/1000 Ethernet, Bluetooth
Battery: 8cell Lithium Ion Primary Battery

You say your computer is under warranty -

IMHO -
I would suggest a duty of care applies even to we volunteers assisting.
As I see it we volunteers should not be putting at risk the rights,YOU, the consumer has under that warranty...

Therefore I would strongly suggest that you should seek advice asap.
My System SpecsSystem Spec
Reply

 The blue screen crash page, crashes and restarts the computer.




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