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Windows 7: IRQL_NOT_LESS_OR_EQUAL Crash

25 May 2011   #1
ProbleMatic

Windows 7 Home Premium 64bit
 
 
IRQL_NOT_LESS_OR_EQUAL Crash

I've had this problem before, I took it to a PC shop and had it looked at, and what they did is just replaced the HDD, and I still have the old HDD. Since having the new HDD it hasn't started acting up until this point. I will attach a zip file of all system details.


My System SpecsSystem Spec
.
25 May 2011   #2
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Welcome to Seven Forums.

IRQL_NOT_LESS_OR_EQUAL
This Stop message indicates that a kernel-mode process or driver attempted to access a memory address to which it did not have permission to access. The most common cause of this error is an incorrect or corrupted pointer that references an incorrect location in memory.

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000007703, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002abf8c3, address which referenced memory
Debugging Details:
------------------
 
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cc50e0
 0000000000007703 
CURRENT_IRQL:  2
FAULTING_IP: 
nt!MiResolveTransitionFault+4a3
fffff800`02abf8c3 f6819000000004  test    byte ptr [rcx+90h],4
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
TRAP_FRAME:  fffff880046e44d0 -- (.trap 0xfffff880046e44d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000218c60
rdx=fffff980248b03a0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a844e0 rsp=fffff880046e4668 rbp=fffffa8007680490
 r8=0000000000001000  r9=0000000000000080 r10=fffffa8000484440
r11=0000000000218c60 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe cy
nt!memmove+0xb0:
fffff800`02a844e0 488b040a        mov     rax,qword ptr [rdx+rcx] ds:fffff980`24ac9000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002a8cca9 to fffff80002a8d740
STACK_TEXT:  
fffff880`046e3e58 fffff800`02a8cca9 : 00000000`0000000a 00000000`00007703 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`046e3e60 fffff800`02a8b920 : 00000000`00000101 00000000`00000001 fffffa80`09079010 00000000`00000066 : nt!KiBugCheckDispatch+0x69
fffff880`046e3fa0 fffff800`02abf8c3 : 00000000`00000900 fffff880`046e4158 ffffffff`80000cb8 00000000`00000000 : nt!KiPageFault+0x260
fffff880`046e4130 fffff800`02ab3dc9 : 00000000`00000000 00000000`07a128c0 fffffa80`07f573b0 fffff800`02c19e00 : nt!MiResolveTransitionFault+0x4a3
fffff880`046e41c0 fffff800`02aa95be : 00000000`00000000 fffff980`24ac9000 fffff6fc`c0125648 fffff800`02c19e00 : nt!MiResolveProtoPteFault+0x419
fffff880`046e4260 fffff800`02aa7cf1 : fffff8a0`08161c00 00000000`00000000 00000000`00000001 1e33e0eb`d8e795dd : nt!MiDispatchFault+0x1de
fffff880`046e4370 fffff800`02a8b82e : 00000000`00000000 00000000`00001000 00000000`00000000 fffffa80`07923a80 : nt!MmAccessFault+0x8f1
fffff880`046e44d0 fffff800`02a844e0 : fffff800`02da8c51 00000000`00001000 00000000`00000000 fffffa80`07f56330 : nt!KiPageFault+0x16e
fffff880`046e4668 fffff800`02da8c51 : 00000000`00001000 00000000`00000000 fffffa80`07f56330 00000000`00001000 : nt!memmove+0xb0
fffff880`046e4670 fffff800`02da87d2 : 00000000`000c0000 00000000`00218c60 00000000`00001000 00000000`00001000 : nt!CcCopyBytesToUserBuffer+0x41
fffff880`046e46b0 fffff880`012cac48 : fffff880`00000000 00000000`00000005 fffffa80`00001000 fffffa80`00001001 : nt!CcCopyRead+0x1a2
fffff880`046e4770 fffff880`010a20c8 : fffffa80`07680490 fffffa80`07f562c8 fffffa80`063fde00 fffffa80`07680401 : Ntfs!NtfsCopyReadA+0x1a8
fffff880`046e4940 fffff880`010a5c2a : fffff880`046e4a10 00000000`00218c03 00000000`00218c00 fffffa80`07680400 : fltmgr!FltpPerformFastIoCall+0x88
fffff880`046e49a0 fffff880`010c35f0 : fffffa80`07680490 00000000`00000000 fffff880`046e4b00 00000000`00001000 : fltmgr!FltpPassThroughFastIo+0xda
fffff880`046e49e0 fffff800`02da90c9 : fffffa80`07680490 fffffa80`00000001 fffffa80`06a2dc90 fffffa80`07680490 : fltmgr!FltpFastIoRead+0x1d0
fffff880`046e4a80 fffff800`02a8c993 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x417
fffff880`046e4b70 00000000`7705f71a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0434f5c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7705f71a
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!MiResolveTransitionFault+4a3
fffff800`02abf8c3 f6819000000004  test    byte ptr [rcx+90h],4
SYMBOL_STACK_INDEX:  3
SYMBOL_NAME:  nt!MiResolveTransitionFault+4a3
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP:  4cc791bd
IMAGE_NAME:  memory_corruption
FAILURE_BUCKET_ID:  X64_0xA_nt!MiResolveTransitionFault+4a3
BUCKET_ID:  X64_0xA_nt!MiResolveTransitionFault+4a3
Followup: MachineOwner
---------
First thing you need to run a RAM diagnostic test.
Run memtest86+ with all your RAM cards installed, post the results here.

When you run memtest86+ you are looking for bad RAM cards, bad motherboard slots, so you need to follow the testing procedure in the tutorial.
Sometimes errors from these tests can be corrected by adjusting the settings.
RAM - Test with Memtest86+
Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums


Have you installed all Windows 7 updates?
Enable Windows updates and install them.
Code:
 
Symptom:[IMG]res://wdc.dll/warning.gif[/IMG]
The Security Center reports that Windows Update is disabled.Cause:Windows Update is disabled. It is highly recommended that you run Windows with Windows Update enabled.Resolution:1. Enable Windows Update in the Security Center.
This is a memory fault
Code:
 
Event[652]:
  Log Name: System
  Source: Application Popup
  Date: 2011-05-23T13:13:43.000
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: user-PC
  Description: 
Application popup: chrome.exe - Application Error : The instruction at 0x76ed2776 referenced memory at 0x003a0008. The memory could not be written.
Click on OK to terminate the program
Hard drive bad block, there are a lot of these.
Code:
 
Event[1982]:
  Log Name: System
  Source: Disk
  Date: 2011-05-11T06:16:56.394
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: user-PC
  Description: 
The device, \Device\Harddisk2\DR3, has a bad block.
D/L and run Western Digital Lifeguard– Quick Test and Extended Test

Let us know how the test results.
My System SpecsSystem Spec
25 May 2011   #3
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Welcome to 7Forums,

I had this crash and it was related to my RAM, I changed them and it fixed the BSOD, never had one since

- Just wanted to add it!
Do the memtest and post back the results

Best Regards,
FredeGail
My System SpecsSystem Spec
.

25 May 2011   #4
ProbleMatic

Windows 7 Home Premium 64bit
 
 

Alright, how Do I run memtest86+? Also, I'll post the screenshots of CPUZ as soon as I have them.
My System SpecsSystem Spec
25 May 2011   #5
ProbleMatic

Windows 7 Home Premium 64bit
 
 

Here's the screenshots
My System SpecsSystem Spec
25 May 2011   #6
ProbleMatic

Windows 7 Home Premium 64bit
 
 

According to my research, I have to boot up the computer from the flash drive right? I will do that in a little while.
My System SpecsSystem Spec
25 May 2011   #7
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

You can install memtest on your USB!
Get the files in there.
Boot from it and let it run 6-7 passes



Good luck,
Best Regards,
FredeGail
My System SpecsSystem Spec
25 May 2011   #8
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by ProbleMatic View Post
According to my research, I have to boot up the computer from the flash drive right? I will do that in a little while.
Yes, that is correct.

This tutorial explains the procedure: RAM - Test with Memtest86+

I would run Western Digital Lifeguard– Quick Test and Extended Test, your events log has many hard drive errors.

See my first post, I have added more information to it.
My System SpecsSystem Spec
25 May 2011   #9
ProbleMatic

Windows 7 Home Premium 64bit
 
 

Both tests have passed. See screen.

Also, I have all the Windows Updates downloaded.

So, all thats left now, is to run Memtest86+.
My System SpecsSystem Spec
25 May 2011   #10
ProbleMatic

Windows 7 Home Premium 64bit
 
 

I'm having trouble booting into the Memtest86+ utility. I don't think I'm doing it right. I have the zip drive plugged in, but I don't see the utility loading, it just boots straight to windows.
My System SpecsSystem Spec
Reply

 IRQL_NOT_LESS_OR_EQUAL Crash




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