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Windows 7: BSOD on shutdown

25 May 2011   #1

Win 7 Professional 64bit
BSOD on shutdown

I frequently get BSODs on shutdown but now always. Sometimes the PC shuts down normally, sometimes it gives me a BSOD, then it reboots and after that shutting down works fine. The next day it may or may not repeat that exercise.

For some time I thought it was related to the hibernation mode but it isn't, it also happens when I've not used hibernation during that day.
So far I had been able to live with it, but now it has started damaging my software. The programs which were closed last before shutdown are damaged. Yesterday it was Photoshop which had forgotten all its customized settings and had reverted to default state, today it's one of my 3D programs which won't even start.

My PC got a major overhaul last year at a specialized store and when it's running everything is working fine. Just the shutdown is buggy. My system specs are in the dropdown next to my signature. Dump files are attached as instructed.

My System SpecsSystem Spec
26 May 2011   #2

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard

First of all please Uninstall Avast using there utility

avast! Uninstall Utility

Tip   Tip
You may want to install Microsoft Secuirty Essentials instead. See Virus, Spyware & Malware Protection | Microsoft Security Essentials

information   Information
If you recieve anymore Dumps then please Upload them as this will help us find the cause of your problem

For Reference
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
kb will then show the corrected stack.
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff8800412a4d7

Debugging Details:




PROCESS_NAME:  ObjectDockTray


LAST_CONTROL_TRANSFER:  from fffff80002c8dc69 to fffff80002c8e700



fffff880`0412a4d7 e890a1ffff      call    aswSP+0x966c (fffff880`0412466c)


SYMBOL_NAME:  aswSP+f4d7

FOLLOWUP_NAME:  MachineOwner




FAILURE_BUCKET_ID:  X64_0x7f_8_aswSP+f4d7

BUCKET_ID:  X64_0x7f_8_aswSP+f4d7

Followup: MachineOwner
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Josh\AppData\Local\Temp\\Windows_NT6_BSOD_jcgriff2\052411-32479-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02c1e000 PsLoadedModuleList = 0xfffff800`02e5be50
Debug session time: Tue May 24 08:14:23.517 2011 (UTC + 1:00)
System Uptime: 0 days 23:56:19.811
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 406f8, fffff8800412a4d7}

Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
Probably caused by : aswSP.SYS ( aswSP+f4d7 )

Followup: MachineOwner
My System SpecsSystem Spec
26 May 2011   #3

Win 7 Professional 64bit

Do you mean Avast is causing the BSOD?
Or does it prevent the analyzing tools from working correctly?

Because this BSOD problem is quite new and I've been using Avast for years. I'm not a friend of Microsoft Security Essentials...
My System SpecsSystem Spec

26 May 2011   #4

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard

aswSP.SYS is an Avast Driver - Please Uninstall then See if you get the BSOD if not then you may reinstall - If problem starts occuring then I would recommend changing your Anti-virus

My System SpecsSystem Spec
26 May 2011   #5

Win 7 Professional 64bit

Ok... I'll try it. Thanks. I'll keep in touch
My System SpecsSystem Spec
02 Jun 2011   #6

Win 7 Professional 64bit

So far everything seems to work fine again.
I did a system restore to repair my damaged programs. Since then, no more BSOD.

Thank you!
My System SpecsSystem Spec
02 Jun 2011   #7

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard

No Problem I will mark this thread as solved
My System SpecsSystem Spec

 BSOD on shutdown

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