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Windows 7: Problems worse - BSOD

26 May 2011   #11
Jowsh

Windows 7 Professional 64bit
 
 

Attached new driver verification dump files, BSOD more frequent now, and the RAM test was unable to start due to BSOD always happening part way through the tests


My System SpecsSystem Spec
.
27 May 2011   #12
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Dump points to RTKVHD64.sys - which relates to Realtek High Definition Audio Function Driver
Download the Sound Installation file - Realtek
Reboot into Safe Mode with networking, uninstall the sound driver, reinstall from the file you downloaded and then reboot into normal mode
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D5, {fffff9800bbb0d60, 0, fffff88006dd6996, 0}

Unable to load image \SystemRoot\system32\drivers\RTKVHD64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys

Probably caused by : RTKVHD64.sys ( RTKVHD64+e7996 )
My System SpecsSystem Spec
27 May 2011   #13
Jowsh

Windows 7 Professional 64bit
 
 

Ok this actually sounds like it could be right, due to the following events;
When I bought my PC, the motherboard didn't detect any speaker input, even after drivers were installed and speakers plugged in. Realtek drivers were then manually installed, but to no avail.
The motherboard was replaced, and drivers installed again.
Is it possible that they are overlapping, or conflicting somehow?
My System SpecsSystem Spec
.

27 May 2011   #14
Jowsh

Windows 7 Professional 64bit
 
 

Hey Yowan, tried what you said, and after reset got a
MEMORY_CORRUPTION
BSOD,

Do you think reinstalling windows might help...?
My System SpecsSystem Spec
27 May 2011   #15
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Jowsh View Post
Hey Yowan, tried what you said, and after reset got a
MEMORY_CORRUPTION
BSOD,

Do you think reinstalling windows might help...?
A Repair Install might be better
My System SpecsSystem Spec
28 May 2011   #16
Jowsh

Windows 7 Professional 64bit
 
 

In a nutshell, things have gone from bad to worse.
Every single time I was shutting down I would get
SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION

Formated C drive, and attempted to reinstall W7, but bluescreened during the install. Shop warranty is running out on the parts, what should I do?

- I ran Memtest for 5 pass's and got no errors, then ran each stick for 1 pass each and got no errors
- Disabled driver verification after reinstalling realtek drivers did not work
My System SpecsSystem Spec
28 May 2011   #17
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Jowsh View Post
In a nutshell, things have gone from bad to worse.
Every single time I was shutting down I would get
SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION

Formated C drive, and attempted to reinstall W7, but bluescreened during the install. Shop warranty is running out on the parts, what should I do?

- I ran Memtest for 5 pass's and got no errors, then ran each stick for 1 pass each and got no errors
- Disabled driver verification after reinstalling realtek drivers did not work
This is likely a hardware error. Is anything overclocked?
My System SpecsSystem Spec
28 May 2011   #18
Jowsh

Windows 7 Professional 64bit
 
 

Negative Yowan, everything is Factory settings, as per the system specs in my profile
My System SpecsSystem Spec
30 May 2011   #19
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

There is a known issue with AMD CPUs integrated memory controllers having problems running RAM at 1600 MHz and above.
VERY IMPORTANT INFORMATION REGARDING AMD AM3 CPU's and RAM SPEEDS
Q&A for the topic VERY IMPORTANT INFORMATION REGARDING AMD AM3 CPU's & RAM....

Go to the BIOS and set your RAM to 1333MHz and run memtest again.
Run it for a full 7 passes, test #7 will usually show errors for this issue.
Each memtest86+ test is a different test, they are all important to thoroughly test your RAM. Best to let it run overnight.

With 8GB RAM you will need to bump the integrated memory controller voltage.



D/L CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
UseCore Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.
Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
My System SpecsSystem Spec
30 May 2011   #20
Jowsh

Windows 7 Professional 64bit
 
 

Thanks everyone for help, turned out it was driver issues - Reinstalled a different version of windows 7 (home premium), and has been running perfect
My System SpecsSystem Spec
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 Problems worse - BSOD




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