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Windows 7: Need some help with dumps

29 May 2011   #1
cwr89

Windows 7 64bit ultimate
 
 
Need some help with dumps

I'm still not very good with debugging, I'm a video editor not a computer scientist, you guys here are the pros.

I've not had any issues with my system in roughly 4 months when I had a stick of ram go bad on me and start giving me all sorts of problems. I am not sure if this is hardware or software, I've not added any new devices to the system since removing that ram.

I'm hoping its a driver issue, but I am thinking its probably ram, because my bsod's say memory-management.
I've not opened it and run memtest on each stick individually yet but if these dumps return nothing I will.

thanks!
~Casey


My System SpecsSystem Spec
.
29 May 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cwr89 View Post
I'm still not very good with debugging, I'm a video editor not a computer scientist, you guys here are the pros.

I've not had any issues with my system in roughly 4 months when I had a stick of ram go bad on me and start giving me all sorts of problems. I am not sure if this is hardware or software, I've not added any new devices to the system since removing that ram.

I'm hoping its a driver issue, but I am thinking its probably ram, because my bsod's say memory-management.
I've not opened it and run memtest on each stick individually yet but if these dumps return nothing I will.

thanks!
~Casey
Hi Casey and welcome

These were caused by memory management probably from an unknown driver. Please run memtest and driver verifier.


Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



Driver verifier

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
30 May 2011   #3
cwr89

Windows 7 64bit ultimate
 
 

Zigzag, I ran first stick and found after 10 passes in all 4 slots it was error free. Second stick had 90 errors by the end of the 7th pass in first slot. It continued to have errors in all 4 slots. I pulled that stick and am now running on a single 2gb stick, replacing dead ram tomorrow, but in the meantime, I didn't get too far past boot before it BSOD I was running verifier, I've disabled it so it will run more stable for right now but I am including my most recent dumps taken with working ram and verifier running.

Thanks for the help so far. Seems like I can keep my system running for about 6 months totally bsod free and then boom, they hit.
~Casey
My System SpecsSystem Spec
.

30 May 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cwr89 View Post
Zigzag, I ran first stick and found after 10 passes in all 4 slots it was error free. Second stick had 90 errors by the end of the 7th pass in first slot. It continued to have errors in all 4 slots. I pulled that stick and am now running on a single 2gb stick, replacing dead ram tomorrow, but in the meantime, I didn't get too far past boot before it BSOD I was running verifier, I've disabled it so it will run more stable for right now but I am including my most recent dumps taken with working ram and verifier running.

Thanks for the help so far. Seems like I can keep my system running for about 6 months totally bsod free and then boom, they hit.
~Casey
I re-install every 4 months because i install and remove so many things. you might want to update these drivers

Code:
mcdbus.sys    2/24/2009 6:34:07 AM        fffff880`042d7000    fffff880`04313880    0x0003c880    0x49a3cd1f                        
Rt64win7.sys    2/26/2009 5:04:13 AM        fffff880`04a00000    fffff880`04a32000    0x00032000    0x49a65b0d                        
GEARAspiWDM.sys    5/18/2009 8:17:04 AM        fffff880`053ca000    fffff880`053d7000    0x0000d000    0x4a1151c0                        
MDFSYSNT.sys    6/22/2009 4:52:50 PM        fffff880`01ac1000    fffff880`01b20000    0x0005f000    0x4a3fef22                        
MDPMGRNT.SYS    7/6/2009 5:05:22 PM        fffff880`01400000    fffff880`0140d000    0x0000d000    0x4a526712
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
My System SpecsSystem Spec
30 May 2011   #5
cwr89

Windows 7 64bit ultimate
 
 

maybe you are right a fresh install might do me some good. Thanks for the help. I looked into all those drivers and they all are the most updated.
thanks!
~Casey
My System SpecsSystem Spec
30 May 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cwr89 View Post
maybe you are right a fresh install might do me some good. Thanks for the help. I looked into all those drivers and they all are the most updated.
thanks!
~Casey

Let us know if you need help

ken
My System SpecsSystem Spec
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