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Windows 7: BSOD on Windows 7...

04 Jun 2011   #11
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 

I just want to add too that a lot of the time it is acting up instead of showing me the bosd with the message my monitor kind of disconects? with my computer still running. I don't think there's a problem with my monitor, but it kind of just goes and I have to restart.
Also after is had stopped working and I need to try and turn off and restart it it won't work, but if I leave it for a bit and restart it again it will be okay.
The last BSOD I got seemed to be brought on by opening / trying to play left for dead 2. However the other day I must have been playing it for hours and it was fine.
The error was "fe". I'll upload some more dump files later.


My System SpecsSystem Spec
.
04 Jun 2011   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by leprechaun View Post
I just want to add too that a lot of the time it is acting up instead of showing me the bosd with the message my monitor kind of disconects? with my computer still running. I don't think there's a problem with my monitor, but it kind of just goes and I have to restart.
Also after is had stopped working and I need to try and turn off and restart it it won't work, but if I leave it for a bit and restart it again it will be okay.
The last BSOD I got seemed to be brought on by opening / trying to play left for dead 2. However the other day I must have been playing it for hours and it was fine.
The error was "fe". I'll upload some more dump files later.
Virtually all were related to USB. Can you run a system file check to verify and repair your OS files and read here. USB Driver - General Fix for Problems

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Seven Forum\060311-20139-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`0325b650
Debug session time: Fri Jun  3 12:36:22.522 2011 (GMT-4)
System Uptime: 0 days 0:02:14.646
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {5, fffffa800868e1a0, 10024396, fffffa8008ee1aa8}

Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
    using a physical memory address that was not allocated by
    the USBport driver.
Arg2: fffffa800868e1a0, Device extension pointer of the host controller
Arg3: 0000000010024396, PCI Vendor,Product id for the controller
Arg4: fffffa8008ee1aa8, Pointer to Endpoint data structure

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff88003e63f7e to fffff80003095d00

STACK_TEXT:  
fffff880`02ffda58 fffff880`03e63f7e : 00000000`000000fe 00000000`00000005 fffffa80`0868e1a0 00000000`10024396 : nt!KeBugCheckEx
fffff880`02ffda60 fffff880`03e91fac : 00000000`cfefd100 fffffa80`0868f6a0 00000000`00000000 fffffa80`08ee1d40 : USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18a
fffff880`02ffdaa0 fffff880`03e91b73 : fffffa80`08ee1aa8 fffffa80`08772bf0 fffffa80`08ee1d40 00000000`00000000 : usbehci!EHCI_sMode_PollEndpointSlot+0x6c
fffff880`02ffdb30 fffff880`03e96d91 : fffffa80`08ee1aa8 00000000`00000000 00000000`00000000 00000000`00000000 : usbehci!EHCI_PollPerAsyEndpoint+0x53
fffff880`02ffdb70 fffff880`03e37e8b : 00000000`00000002 fffffa80`0868e1a0 00000000`00000000 00000000`00000000 : usbehci!EHCI_PollEndpoint+0x41
fffff880`02ffdbb0 fffff880`03e3c9d1 : 00000000`00000000 00000000`00000004 fffffa80`08ee1860 fffffa80`0868e050 : USBPORT!MPf_PollEndpoint+0x9b
fffff880`02ffdbe0 fffff880`03e48077 : fffffa80`0868e1a0 00000000`00000000 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff880`02ffdc40 fffff880`03e38f89 : fffffa80`0868e050 00000000`00000000 fffffa80`0868ea02 fffffa80`0868ea18 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1c3
fffff880`02ffdca0 fffff800`030a110c : fffff880`02fd5180 fffffa80`0868ea18 fffffa80`0868ea30 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`02ffdcd0 fffff800`0308da2a : fffff880`02fd5180 fffff880`02fdffc0 00000000`00000000 fffff880`03e38db0 : nt!KiRetireDpcList+0x1bc
fffff880`02ffdd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbehci!EHCI_sMode_PollEndpointSlot+6c
fffff880`03e91fac 4533c9          xor     r9d,r9d

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  usbehci!EHCI_sMode_PollEndpointSlot+6c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbehci

IMAGE_NAME:  usbehci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c00

FAILURE_BUCKET_ID:  X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+6c

BUCKET_ID:  X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+6c

Followup: MachineOwner
---------

3: kd> lmvm usbehci
start             end                 module name
fffff880`03e8c000 fffff880`03e9d000   usbehci    (pdb symbols)          c:\symbols\usbehci.pdb\C17DE2202F204C9A842E60915B27E0CB1\usbehci.pdb
    Loaded symbol image file: usbehci.sys
    Mapped memory image file: C:\Symbols\usbehci.sys\4D8C0C0011000\usbehci.sys
    Image path: \SystemRoot\system32\DRIVERS\usbehci.sys
    Image name: usbehci.sys
    Timestamp:        Thu Mar 24 23:29:04 2011 (4D8C0C00)
    CheckSum:         0000DE59
    ImageSize:        00011000
    File version:     6.1.7601.17586
    Product version:  6.1.7601.17586
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     USBEHCI.sys
    OriginalFilename: USBEHCI.sys
    ProductVersion:   6.1.7601.17586
    FileVersion:      6.1.7601.17586 (win7sp1_gdr.110324-1501)
    FileDescription:  EHCI eUSB Miniport Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
My System SpecsSystem Spec
04 Jun 2011   #13
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 

http://gyazo.com/96f511914c328af9936815dd267e4df2.png
The results from the scan turn out to seem fine. I've performed this scan a few times and I've not had any problems.

I've tried the USB general fix things however it doesn't seem to make a difference. Maybe I'm doing something wrong? I did follow the tutorial but maybe I've been not doing it right?
My System SpecsSystem Spec
.

04 Jun 2011   #14
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 

I just tried to turn my computer on again (using laptop now) and I got the error a00000001 (I think that's what it was). Just thought I'd mention it because it's just another problem I guess. I'd give the dump files, but I'm going to have to wait because my computer just does not want to turn and stay on.
My System SpecsSystem Spec
04 Jun 2011   #15
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 

Tried to turn it on again to play L4D but got the a00000001 error again. Next time I get on my computer I will get the dump files...
My System SpecsSystem Spec
07 Jun 2011   #16
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 
BSOD to the extent of me not being able to turn on my PC

This is getting rediculous. I have ran most tests, everything is saying my computer is fine... But it is obviously not. I've deleted my USB drivers: no luck. If I get no answers soon I'm going to install debian and see if it helps.
I've attached some files.
My System SpecsSystem Spec
07 Jun 2011   #17
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by leprechaun View Post
This is getting rediculous. I have ran most tests, everything is saying my computer is fine... But it is obviously not. I've deleted my USB drivers: no luck. If I get no answers soon I'm going to install debian and see if it helps.
I've attached some files.
Hi
The 99% of ur minidumps (you had lots of them ) points to USBPORT.SYS
Please do a sfc /scannow SFC /SCANNOW Command - System File Checker
Also read this List of the latest USB hotfixes for each Windows version - Microsoft Windows USB Core Team Blog - Site Home - MSDN Blogs
And just a thought,if you still use mouse and keyboard then you still have a usb drivers installed in ur pc
------------------------
Try the above and...
Please post back with any results!
My System SpecsSystem Spec
07 Jun 2011   #18
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 

Quote:
I've done lots of these in the past and very recently. It come back saying that everything is fine - No problems.

I was reading this and decided to try and install one of the things for windows 7. It told me there were no updates? Maybe I tried the wrong one? =( (I did do the windows 7 USBPORT.sys one though)

Quote:
And just a thought,if you still use mouse and keyboard then you still have a usb drivers installed in ur pc
Yep. However I recently plugged in an external hard drive, but it's not picking it up? I think the harddrive itself is okay (I will check this soon) but maybe that's got something to do with this?
My System SpecsSystem Spec
Reply

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