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Windows 7: BSOD on Windows 7...

30 May 2011   #1
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 
BSOD on Windows 7...

Error "1e" and "fe" are the main ones that keep appearing. I've never posted something like this online before, so I might have done some thing wrong. Just ask for more information. I've included some files which might help anyway... I also think the two .rar files are quite similar lol. Any help is appreciated, I'm just out of ideas.


My System SpecsSystem Spec
.
30 May 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by leprechaun View Post
Error "1e" and "fe" are the main ones that keep appearing. I've never posted something like this online before, so I might have done some thing wrong. Just ask for more information. I've included some files which might help anyway... I also think the two .rar files are quite similar lol. Any help is appreciated, I'm just out of ideas.


Hi Leprechaun and welcome to Seven Forums

Most of your crashes were Related to usbohci.sys related to OHCI USB Miniport Driver from Microsoft..


I would run a system file check to verify and repair the Operating system files and read about the problem here. USB Driver - General Fix for Problems




Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\JMH\Desktop\Windows_NT6_BSOD_jcgriff2\053011-22074-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03013000 PsLoadedModuleList = 0xfffff800`03258650
Debug session time: Mon May 30 14:37:12.510 2011 (GMT-4)
System Uptime: 0 days 0:01:35.024
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : usbohci.sys ( usbohci!OHCI_ProcessDoneIsoTd+25 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+53bc952f0318dd50
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff88002ffd888 -- (.exr 0xfffff88002ffd888)
ExceptionAddress: fffff88004477ce1 (usbohci!OHCI_ProcessDoneIsoTd+0x0000000000000025)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: ffffffffffffffff
   Parameter[1]: 0000000000000000
Attempt to execute non-executable address 0000000000000000

TRAP_FRAME:  fffff88002ffd930 -- (.trap 0xfffff88002ffd930)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000ffffffff rbx=0000000000000000 rcx=fffffa80086c96a0
rdx=fffff880009f3a00 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004477ce1 rsp=fffff88002ffdac0 rbp=ff00fa800c3e7fc0
 r8=000000004f444601  r9=fffff880009f3a00 r10=00000000ffffffff
r11=fffff88002ffdb28 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
usbohci!OHCI_ProcessDoneIsoTd+0x25:
fffff880`04477ce1 488b7530        mov     rsi,qword ptr [rbp+30h] ss:0018:ff00fa80`0c3e7ff0=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000308a6be to fffff80003092cd0

STACK_TEXT:  
fffff880`02ffc968 fffff800`0308a6be : fffffa80`09f49c90 00000000`00000040 fffff880`02ffd0e0 fffff800`030be890 : nt!KeBugCheck
fffff880`02ffc970 fffff800`030be55d : fffff800`03299968 fffff800`031d6cbc fffff800`03013000 fffff880`02ffd888 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02ffc9a0 fffff800`030bd335 : fffff800`031da0fc fffff880`02ffca18 fffff880`02ffd888 fffff800`03013000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02ffc9d0 fffff800`030ce3b1 : fffff880`02ffd888 fffff880`02ffd0e0 fffff880`00000000 fffffa80`0beadf68 : nt!RtlDispatchException+0x415
fffff880`02ffd0b0 fffff800`03092382 : fffff880`02ffd888 00000000`00000013 fffff880`02ffd930 00000000`00000980 : nt!KiDispatchException+0x135
fffff880`02ffd750 fffff800`03090b52 : fffffa80`0bea1110 fffffa80`0bea71e8 fffffa80`0bea1400 fffff880`0455188b : nt!KiExceptionDispatch+0xc2
fffff880`02ffd930 fffff880`04477ce1 : fffffa80`06adc840 fffff880`02e23110 fffff880`70627301 fffff880`044aeea0 : nt!KiStackFault+0x112
fffff880`02ffdac0 fffff880`04477f7d : 00000000`00000013 fffff880`009f3180 fffffa80`086c8101 fffffa80`0beadf68 : usbohci!OHCI_ProcessDoneIsoTd+0x25
fffff880`02ffdb30 fffff880`0447a744 : fffffa80`0beadf68 fffffa80`0beadd20 fffffa80`086c81a0 00000000`ffffff02 : usbohci!OHCI_PollIsoEndpoint+0x101
fffff880`02ffdb80 fffff880`04482e8b : 00000000`00000002 fffffa80`0beadd20 fffffa80`086c81a0 00000000`00000000 : usbohci!OHCI_PollEndpoint+0x4c
fffff880`02ffdbb0 fffff880`044879d1 : 00000000`00000010 00000000`00000004 fffffa80`0beadd20 fffffa80`086c8050 : USBPORT!MPf_PollEndpoint+0x9b
fffff880`02ffdbe0 fffff880`04493077 : fffffa80`086c81a0 00000000`00000010 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff880`02ffdc40 fffff880`04483f89 : fffffa80`086c8050 00000000`00000000 fffffa80`086c8a02 fffffa80`086c8a18 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1c3
fffff880`02ffdca0 fffff800`0309e10c : fffff880`02fd5180 fffffa80`086c8a18 fffffa80`086c8a30 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`02ffdcd0 fffff800`0308aa2a : fffff880`02fd5180 fffff880`02fdffc0 00000000`00000000 fffff880`04483db0 : nt!KiRetireDpcList+0x1bc
fffff880`02ffdd80 00000000`00000000 : fffff880`02ffe000 fffff880`02ff8000 fffff880`02ffdd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbohci!OHCI_ProcessDoneIsoTd+25
fffff880`04477ce1 488b7530        mov     rsi,qword ptr [rbp+30h]

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  usbohci!OHCI_ProcessDoneIsoTd+25

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbohci

IMAGE_NAME:  usbohci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0bff

FAILURE_BUCKET_ID:  X64_0x1E_usbohci!OHCI_ProcessDoneIsoTd+25

BUCKET_ID:  X64_0x1E_usbohci!OHCI_ProcessDoneIsoTd+25

Followup: MachineOwner
---------
My System SpecsSystem Spec
31 May 2011   #3
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 

Thankyou! I will try that now. =)
My System SpecsSystem Spec
.

02 Jun 2011   #4
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 
Constantly BSODing Windows 7 64 bit

I keep getting a few different reasons for the error, mainly due to apparent problems with my USB driver but there are other things too. I've tried a lot of things already but nothing seems to be helping. I've uploaded some files which might help to find my problem. Any help at all is appreciated, even if it is to tell me this can't be fixed.
My System SpecsSystem Spec
02 Jun 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by leprechaun View Post
I keep getting a few different reasons for the error, mainly due to apparent problems with my USB driver but there are other things too. I've tried a lot of things already but nothing seems to be helping. I've uploaded some files which might help to find my problem. Any help at all is appreciated, even if it is to tell me this can't be fixed.
The most recent was Related to usbehci.sys Microsoft USB 2.0 Enhanced Host Controller Miniport Driver.

I would run a system file check to verify and repair and read here USB Driver - General Fix for Problems

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.







Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Seven Forums\060211-27034-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03057000 PsLoadedModuleList = 0xfffff800`0329c650
Debug session time: Thu Jun  2 09:02:52.552 2011 (GMT-4)
System Uptime: 0 days 0:00:46.066
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {5, fffffa80084a71a0, 10024396, fffffa800819ec48}

Probably caused by : usbehci.sys ( usbehci!EHCI_PollActiveControlEndpoint+57 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
    using a physical memory address that was not allocated by
    the USBport driver.
Arg2: fffffa80084a71a0, Device extension pointer of the host controller
Arg3: 0000000010024396, PCI Vendor,Product id for the controller
Arg4: fffffa800819ec48, Pointer to Endpoint data structure

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff88003f46f7e to fffff800030d6d00

STACK_TEXT:  
fffff880`009b0c88 fffff880`03f46f7e : 00000000`000000fe 00000000`00000005 fffffa80`084a71a0 00000000`10024396 : nt!KeBugCheckEx
fffff880`009b0c90 fffff880`041b57fb : 00000000`cfcb8180 fffffa80`0819ea00 fffffa80`084a86a0 fffffa80`0819ec48 : USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18a
fffff880`009b0cd0 fffff880`041b5c57 : fffff880`043c9080 fffffa80`0819ea00 fffffa80`084a86a0 fffffa80`0b99f4a0 : usbehci!EHCI_PollActiveControlEndpoint+0x57
fffff880`009b0d20 fffff880`041bad98 : fffffa80`0819ec48 fffffa80`084a71a0 fffff880`02fd5180 fffff800`030e08b9 : usbehci!EHCI_PollControlEndpoint+0xc3
fffff880`009b0da0 fffff880`03f1ae8b : 00000000`00000002 fffffa80`084a71a0 00000000`00000000 00000000`00000010 : usbehci!EHCI_PollEndpoint+0x48
fffff880`009b0de0 fffff880`03f1f9d1 : 00000000`00000010 00000000`00000004 fffffa80`0819ea00 fffffa80`084a7050 : USBPORT!MPf_PollEndpoint+0x9b
fffff880`009b0e10 fffff880`03f2b077 : fffffa80`084a71a0 00000000`00000010 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff880`009b0e70 fffff880`03f1bf89 : fffffa80`084a7050 00000000`00000000 fffffa80`084a7a02 fffffa80`084a7a18 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1c3
fffff880`009b0ed0 fffff800`030e210c : fffff880`02fd5180 fffffa80`084a7a18 fffffa80`084a7a30 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`009b0f00 fffff800`030d9765 : 00000000`00000000 fffffa80`0b80ab60 00000000`00000000 fffff880`03f1bdb0 : nt!KiRetireDpcList+0x1bc
fffff880`009b0fb0 fffff800`030d957c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
fffff880`06aa7640 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbehci!EHCI_PollActiveControlEndpoint+57
fffff880`041b57fb 488baf38010000  mov     rbp,qword ptr [rdi+138h]

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  usbehci!EHCI_PollActiveControlEndpoint+57

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbehci

IMAGE_NAME:  usbehci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c00

FAILURE_BUCKET_ID:  X64_0xFE_usbehci!EHCI_PollActiveControlEndpoint+57

BUCKET_ID:  X64_0xFE_usbehci!EHCI_PollActiveControlEndpoint+57

Followup: MachineOwner
---------
My System SpecsSystem Spec
02 Jun 2011   #6
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 

My System SpecsSystem Spec
02 Jun 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by leprechaun View Post


They are the very results we hope to see.


Did you check the link below as requested in post 5?


USB Driver - General Fix for Problems
My System SpecsSystem Spec
03 Jun 2011   #8
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 

I did look at that link, however I'm not sure what USB device is the one I'm having issues with. I did delete the drivers however I'm not sure it helped (maybe I did something wrong, I'll try again now anyway)

I also want to add that I was trying to turn on my computer today and I got many BSODs and my computer basically refusing to turn on (this has happened before too, but never this bad and I've not seen this error before).

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 7e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003093C25
BCP3: FFFFF8800375C628
BCP4: FFFFF8800375BE80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Is this related to that? How can I fix this? Thankyou for all your help by the way. =(
My System SpecsSystem Spec
04 Jun 2011   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by leprechaun View Post
I did look at that link, however I'm not sure what USB device is the one I'm having issues with. I did delete the drivers however I'm not sure it helped (maybe I did something wrong, I'll try again now anyway)

I also want to add that I was trying to turn on my computer today and I got many BSODs and my computer basically refusing to turn on (this has happened before too, but never this bad and I've not seen this error before).

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 7e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003093C25
BCP3: FFFFF8800375C628
BCP4: FFFFF8800375BE80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Is this related to that? How can I fix this? Thankyou for all your help by the way. =(
Without the DMP we can only tell you it is a memory exception and

If you are not equipped to debug this problem, you should use some basic troubleshooting techniques.
  • Make sure you have enough disk space.
  • If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
  • Try changing video adapters.
  • Check with your hardware vendor for any BIOS updates.
  • Disable BIOS memory options such as caching or shadowing.
My System SpecsSystem Spec
04 Jun 2011   #10
leprechaun

Windows 7 Home Premium 64-bit SP1
 
 

Here's some more files, sorry I completely forgot to add them yesterday. And thanks for the advice I will check all of the basic troubleshooting ideas now. =)
My System SpecsSystem Spec
Reply

 BSOD on Windows 7...




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