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Windows 7: need help for random BSOD!

31 May 2011   #1
unhnh

Windows 7 Ultimate x64
 
 
need help for random BSOD!

Hi,guys~
i was hardly doing anything on it except for opening a downloader to download something and letting my laptop run on its own.
But a moment later when i come back. i found that it has turn to the scary bluescreen .

my laptop is a HP dv6 6029tx
my os is win7 ultimate x64 oem
here are the cpu-z screenshots
Attachment 157394
Attachment 157395
Attachment 157396
Attachment 157397


i had several random BSODs before, i don't know if it was the same problem , and it seem that i hadn't found a effective solution to the previous problems(i did the SFC command but it showed no errors and then i ran out of ideas). However, this time i used the windbg and it pointed to the file--"ntkrnlmp.exe"

Now i feel quite nervous while working or playing on my laptop, cause it would crash at any moment, it's really annoying.

and here is the minidump. i would be much grateful for your help~

sorry for my english...thx in advance!!


My System SpecsSystem Spec
.
31 May 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please upload a full report
https://www.sevenforums.com/crashes-d...tructions.html

The one dump you uploaded doesn't tell me much. You can start off by running some basic hardware tests

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon May 30 21:53:01.853 2011 (UTC - 4:00)
System Uptime: 0 days 1:57:43.804
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
31 May 2011   #3
unhnh

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
Please upload a full report
https://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

The one dump you uploaded doesn't tell me much. You can start off by running some basic hardware tests

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon May 30 21:53:01.853 2011 (UTC - 4:00)
System Uptime: 0 days 1:57:43.804
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
hi, mgorman~
thanks alot for the reply!!

now i am uploading the full report to you.
but i should apologize that some part in the report could be expressing in chinese...(the System Health Report i guess it won't affect the details), you know i havn't installed the extra language package yet.

also i'll do the multiple tests that you recommanded,and report you the results

thx again!!
My System SpecsSystem Spec
.

01 Jun 2011   #4
unhnh

Windows 7 Ultimate x64
 
 

i have had the seatools and memtest86++ running and it seems no errors had occured

and unfortunately i had a BSOD just now
still waiting for your help!!!
here is the new minidump hope it would help
My System SpecsSystem Spec
01 Jun 2011   #5
unhnh

Windows 7 Ultimate x64
 
 

any one there could help,please???? still waiting~~
My System SpecsSystem Spec
02 Jun 2011   #6
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I apologize that I haven't responded. I am tied up with work Mon-Wed and can't respond to anything.

How old is your laptop? Is it still under warranty?

Please run all three Prime95 tests (SmallFFTs, Large FFTs, Blend) and report back the results.

All your crashes were driver verifier enabled and most are pointing to Windows drivers. When this occurs the problem usually lies within hardware. Most of the crashes blamed a Windows network driver.

Code:
Rt64win7.sys Mon Oct 18 23:53:58 2010 (4CBD1656)
I would start off by updating your Realtek driver -
Realtek

Another crash was caused by your 360 anti virus software. I would uninstall and replace with Microsoft Security Essentials. This could also be causing the other crashes as well since it has internet security.

Code:
Mydrivers64A.SYS Wed Sep 29 18:13:23 2010 (4CA3BA03)
Please uninstall Driver Genius. You should only be downloading drivers directly from the manufacturer site or Windows. If you have been installing drivers with that software then you might have corrupted something.

Lastly, please remove your virtual machine software for right now. I have seen VM's cause problems before.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Wed Jun  1 10:20:29.061 2011 (UTC - 4:00)
System Uptime: 0 days 2:28:02.122
Probably caused by : ndis.sys ( ndis!ndisReturnNetBufferListsToPackets+173 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_91
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_91_ndis!ndisReturnNetBufferListsToPackets+173
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon May 30 21:53:01.853 2011 (UTC - 4:00)
System Uptime: 0 days 1:57:43.804
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17591.amd64fre.win7sp1_gdr.110407-1603
Debug session time: Sat May 28 14:18:15.569 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:28.647
*** WARNING: Unable to verify timestamp for BAPIDRV64.SYS
*** ERROR: Module load completed but symbols could not be loaded for BAPIDRV64.SYS
Probably caused by : BAPIDRV64.SYS ( BAPIDRV64+14a55 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_f6
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  360tray.exe
FAILURE_BUCKET_ID:  X64_0xc4_f6_VRFK_BAPIDRV64+14a55
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17591.amd64fre.win7sp1_gdr.110407-1603
Debug session time: Sat May 28 14:06:04.866 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:32.832
Probably caused by : tcpipreg.sys ( tcpipreg!InterfaceAddressRegKeyChangeHandler+109 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_0_VRF_tcpipreg!InterfaceAddressRegKeyChangeHandler+109
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17591.amd64fre.win7sp1_gdr.110407-1603
Debug session time: Sat May 28 13:58:13.914 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:35.991
Probably caused by : tcpipreg.sys ( tcpipreg!InterfaceAddressRegKeyChangeHandler+109 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_0_VRF_tcpipreg!InterfaceAddressRegKeyChangeHandler+109
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17591.amd64fre.win7sp1_gdr.110407-1603
Debug session time: Sat May 28 05:24:37.629 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:19.706
Probably caused by : tcpipreg.sys ( tcpipreg!InterfaceAddressRegKeyChangeHandler+109 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_0_VRF_tcpipreg!InterfaceAddressRegKeyChangeHandler+109
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17591.amd64fre.win7sp1_gdr.110407-1603
Debug session time: Sat May 28 05:16:37.372 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:37.449
Probably caused by : tcpipreg.sys ( tcpipreg!InterfaceAddressRegKeyChangeHandler+109 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_0_VRF_tcpipreg!InterfaceAddressRegKeyChangeHandler+109
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17591.amd64fre.win7sp1_gdr.110407-1603
Debug session time: Sat May 28 05:11:41.417 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:33.494
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : intelppm.sys ( intelppm+2f68 )
PROCESS_NAME:  System
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_VRF_CODE_AV_NULL_IP_intelppm+2f68
BiosReleaseDate = 03/02/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17591.amd64fre.win7sp1_gdr.110407-1603
Debug session time: Sat May 28 04:28:59.899 2011 (UTC - 4:00)
System Uptime: 0 days 6:41:17.961
Probably caused by : pacer.sys ( pacer!PcFilterSendNetBufferLists+29 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_91
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_91_pacer!PcFilterSendNetBufferLists+29
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Code:
fffff880`046f4000 fffff880`047b4000   360FsFlt 360FsFlt.sys Tue Apr 12 05:16:21 2011 (4DA41865)
fffff880`04647000 fffff880`04673000   360netmon 360netmon.sys Sat Apr 02 01:43:53 2011 (4D96B799)
fffff880`06805000 fffff880`06812000   Accelerometer Accelerometer.sys Fri May 13 14:47:02 2011 (4DCD7CA6)
fffff880`00ebc000 fffff880`00f13000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
fffff880`01400000 fffff880`01489000   afd      afd.sys      Sat Nov 20 04:23:27 2010 (4CE7938F)
fffff880`06841000 fffff880`06857000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`013f0000 fffff880`013fb000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`013e7000 fffff880`013f0000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01000000 fffff880`0102a000   ataport  ataport.SYS  Sat Nov 20 04:19:15 2010 (4CE79293)
fffff880`07001000 fffff880`07838000   atikmdag atikmdag.sys Thu Dec 30 17:05:51 2010 (4D1D023F)
fffff880`01800000 fffff880`0184c000   atikmpag atikmpag.sys Thu Dec 30 16:33:05 2010 (4D1CFA91)
fffff960`00820000 fffff960`00881000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`0636f000 fffff880`0639d000   BAPIDRV64 BAPIDRV64.SYS Fri Apr 22 04:36:30 2011 (4DB13E0E)
fffff880`00f84000 fffff880`00f90000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`047bd000 fffff880`047c4000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0635e000 fffff880`0636f000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`04563000 fffff880`04581000   bowser   bowser.sys   Tue Feb 22 23:55:04 2011 (4D649328)
fffff960`007d0000 fffff960`007f7000   cdd      cdd.dll      unavailable (00000000)
fffff880`05c00000 fffff880`05c2a000   cdrom    cdrom.sys    Sat Nov 20 04:19:20 2010 (4CE79298)
fffff880`00cdc000 fffff880`00d9c000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
fffff880`01a16000 fffff880`01a46000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
fffff880`00c7e000 fffff880`00cdc000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`06800000 fffff880`06804500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01569000 fffff880`015db000   cng      cng.sys      Sat Nov 20 05:08:45 2010 (4CE79E2D)
fffff880`00f7b000 fffff880`00f84000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`06831000 fffff880`06841000   CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED)
fffff880`09871000 fffff880`0987a000   ComputerZ_x64 ComputerZ_x64.sys Fri Apr 15 05:21:45 2011 (4DA80E29)
fffff880`0ad8e000 fffff880`0ad9c000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`062bd000 fffff880`06340000   csc      csc.sys      Sat Nov 20 04:27:12 2010 (4CE79470)
fffff880`06340000 fffff880`0635e000   dfsc     dfsc.sys     Sat Nov 20 04:26:31 2010 (4CE79447)
fffff880`062ae000 fffff880`062bd000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01a00000 fffff880`01a16000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0acf9000 fffff880`0ad1b000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0ad9c000 fffff880`0adaf000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05c40000 fffff880`05fda000   dump_iaStor dump_iaStor.sys Tue Apr 26 14:06:18 2011 (4DB7099A)
fffff880`0adca000 fffff880`0add6000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`07838000 fffff880`0792c000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:50:50 2010 (4CE799FA)
fffff880`0792c000 fffff880`07972000   dxgmms1  dxgmms1.sys  Sat Nov 20 04:49:53 2010 (4CE799C1)
fffff880`07972000 fffff880`079a8000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`014f7000 fffff880`0150b000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`014ab000 fffff880`014f7000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
fffff880`017ef000 fffff880`017f9000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01dbf000 fffff880`01df9000   fvevol   fvevol.sys   Sat Nov 20 04:24:06 2010 (4CE793B6)
fffff880`01cb2000 fffff880`01cfc000   fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321)
fffff880`069f0000 fffff880`069fd000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`0421c000 fffff800`04265000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
fffff880`07e00000 fffff880`07e24000   HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E)
fffff880`089db000 fffff880`089ec000   HECIx64  HECIx64.sys  Tue Oct 19 19:33:43 2010 (4CBE2AD7)
fffff880`064c9000 fffff880`064e2000   HIDCLASS HIDCLASS.SYS Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`0ac2e000 fffff880`0ac36080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`064bb000 fffff880`064c9000   hidusb   hidusb.sys   Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`01db5000 fffff880`01dbf000   hpdskflt hpdskflt.sys Fri May 13 14:47:02 2011 (4DCD7CA6)
fffff880`04400000 fffff880`044c9000   HTTP     HTTP.sys     Sat Nov 20 04:24:30 2010 (4CE793CE)
fffff880`01dac000 fffff880`01db5000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
fffff880`095af000 fffff880`095cd000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0104d000 fffff880`013e7000   iaStor   iaStor.sys   Tue Apr 26 14:06:18 2011 (4DB7099A)
fffff880`07e2a000 fffff880`089da500   igdpmd64 igdpmd64.sys Thu Dec 16 20:39:01 2010 (4D0ABF35)
fffff880`0ad21000 fffff880`0ad74000   IntcDAud IntcDAud.sys Fri Oct 15 04:28:17 2010 (4CB810A1)
fffff880`0681b000 fffff880`06831000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`0995e000 fffff880`0998d000   ipnat    ipnat.sys    Mon Jul 13 20:10:03 2009 (4A5BCCDB)
fffff880`095cd000 fffff880`095dc000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`063c3000 fffff880`063d1000   kbdhid   kbdhid.sys   Sat Nov 20 05:33:25 2010 (4CE7A3F5)
fffff800`00bc0000 fffff800`00bca000   kdcom    kdcom.dll    Sat Feb 05 11:52:49 2011 (4D4D8061)
fffff880`06463000 fffff880`064a6000   ks       ks.sys       Sat Nov 20 05:33:23 2010 (4CE7A3F3)
fffff880`017c3000 fffff880`017de000   ksecdd   ksecdd.sys   Sat Nov 20 04:21:15 2010 (4CE7930B)
fffff880`0199f000 fffff880`019ca000   ksecpkg  ksecpkg.sys  Sat Nov 20 05:10:34 2010 (4CE79E9A)
fffff880`0ad1b000 fffff880`0ad20200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05fda000 fffff880`05fef000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06200000 fffff880`06223000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`0998d000 fffff880`09997000   mbam     mbam.sys     Thu Dec 16 15:53:16 2010 (4D0A7C3C)
fffff880`00c1b000 fffff880`00c6a000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 08:03:51 2010 (4CE7C737)
fffff880`0987a000 fffff880`09888000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`069e1000 fffff880`069f0000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0adf3000 fffff880`0ae00000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00fa5000 fffff880`00fbf000   mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299)
fffff880`04581000 fffff880`04599000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`04599000 fffff880`045c6000   mrxsmb   mrxsmb.sys   Tue Feb 22 23:56:22 2011 (4D649376)
fffff880`05812000 fffff880`0585f000   mrxsmb10 mrxsmb10.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`0585f000 fffff880`05883000   mrxsmb20 mrxsmb20.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`0102a000 fffff880`01035000   msahci   msahci.sys   Sat Nov 20 05:33:58 2010 (4CE7A416)
fffff880`0462b000 fffff880`04636000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f1c000 fffff880`00f26000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0150b000 fffff880`01569000   msrpc    msrpc.sys    Sat Nov 20 04:21:56 2010 (4CE79334)
fffff880`06299000 fffff880`062a4000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01d9a000 fffff880`01dac000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`062a4000 fffff880`062ae000   Mydrivers64A Mydrivers64A.SYS Wed Sep 29 18:13:23 2010 (4CA3BA03)
fffff880`0184c000 fffff880`0193f000   ndis     ndis.sys     Sat Nov 20 04:23:30 2010 (4CE79392)
fffff880`08c85000 fffff880`08c90000   ndisrd   ndisrd.sys   Fri Aug 28 10:48:38 2009 (4A97EE46)
fffff880`095dc000 fffff880`095e8000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04538000 fffff880`0454b000   ndisuio  ndisuio.sys  Sat Nov 20 05:50:08 2010 (4CE7A7E0)
fffff880`08c00000 fffff880`08c2f000   ndiswan  ndiswan.sys  Sat Nov 20 05:52:32 2010 (4CE7A870)
fffff880`064a6000 fffff880`064bb000   NDProxy  NDProxy.SYS  Sat Nov 20 05:52:20 2010 (4CE7A864)
fffff880`01a7a000 fffff880`01a89000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`046a2000 fffff880`046e7000   netbt    netbt.sys    Sat Nov 20 04:23:18 2010 (4CE79386)
fffff880`0193f000 fffff880`0199f000   NETIO    NETIO.SYS    Sat Nov 20 04:23:13 2010 (4CE79381)
fffff880`08ca6000 fffff880`09512000   NETwNs64 NETwNs64.sys Tue Jan 04 14:29:41 2011 (4D237525)
fffff880`05883000 fffff880`0588f000   npf      npf.sys      Fri Jun 25 12:50:58 2010 (4C24DE72)
fffff880`04636000 fffff880`04647000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0628d000 fffff880`06299000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`04265000 fffff800`0484e000   nt       ntkrnlmp.exe Sat Apr 09 00:15:23 2011 (4D9FDD5B)
fffff880`01620000 fffff880`017c3000   Ntfs     Ntfs.sys     Sat Nov 20 04:20:57 2010 (4CE792F9)
fffff880`047b4000 fffff880`047bd000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0ad74000 fffff880`0ad8e000   nusb3hub nusb3hub.sys Wed Apr 13 05:30:50 2011 (4DA56D4A)
fffff880`09575000 fffff880`095ad000   nusb3xhc nusb3xhc.sys Wed Apr 13 05:30:53 2011 (4DA56D4D)
fffff880`044e5000 fffff880`04538000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`01a54000 fffff880`01a7a000   pacer    pacer.sys    Sat Nov 20 05:52:18 2010 (4CE7A862)
fffff880`00f66000 fffff880`00f7b000   partmgr  partmgr.sys  Sat Nov 20 04:20:00 2010 (4CE792C0)
fffff880`00f26000 fffff880`00f59000   pci      pci.sys      Sat Nov 20 04:19:11 2010 (4CE7928F)
fffff880`01035000 fffff880`01045000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`017de000 fffff880`017ef000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0588f000 fffff880`05935000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0acbc000 fffff880`0acf9000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c6a000 fffff880`00c7e000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`06857000 fffff880`0687b000   rasl2tp  rasl2tp.sys  Sat Nov 20 05:52:34 2010 (4CE7A872)
fffff880`08c2f000 fffff880`08c4a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`08c4a000 fffff880`08c6b000   raspptp  raspptp.sys  Sat Nov 20 05:52:31 2010 (4CE7A86F)
fffff880`08c6b000 fffff880`08c85000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`0623c000 fffff880`0628d000   rdbss    rdbss.sys    Sat Nov 20 04:27:51 2010 (4CE79497)
fffff880`08c90000 fffff880`08c9b000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`04610000 fffff880`04619000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04619000 fffff880`04622000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04622000 fffff880`0462b000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01d60000 fffff880`01d9a000   rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E)
fffff880`0454b000 fffff880`04563000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`064ef000 fffff880`06554000   Rt64win7 Rt64win7.sys Mon Oct 18 23:53:58 2010 (4CBD1656)
fffff880`0951f000 fffff880`09575000   RtsPStor RtsPStor.sys Wed Jan 12 02:32:49 2011 (4D2D5921)
fffff880`05935000 fffff880`05940000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01d58000 fffff880`01d60000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`098bc000 fffff880`09954000   srv      srv.sys      Tue Feb 22 23:56:21 2011 (4D649375)
fffff880`05983000 fffff880`059ed000   srv2     srv2.sys     Tue Feb 22 23:56:00 2011 (4D649360)
fffff880`05940000 fffff880`05971000   srvnet   srvnet.sys   Tue Feb 22 23:55:44 2011 (4D649350)
fffff880`06400000 fffff880`06463000   storport storport.sys Sat Nov 20 05:35:02 2010 (4CE7A456)
fffff880`0ac38000 fffff880`0acbc000   stwrt64  stwrt64.sys  Wed May 11 00:12:53 2011 (4DCA0CC5)
fffff880`0687b000 fffff880`0687c480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`06884000 fffff880`069e1000   SynTP    SynTP.sys    Thu Dec 16 21:20:50 2010 (4D0AC902)
fffff880`01aae000 fffff880`01cb2000   tcpip    tcpip.sys    Sat Nov 20 04:25:52 2010 (4CE79420)
fffff880`05971000 fffff880`05983000   tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844)
fffff880`04673000 fffff880`04680000   TDI      TDI.SYS      Sat Nov 20 04:22:06 2010 (4CE7933E)
fffff880`04680000 fffff880`046a2000   tdx      tdx.sys      Sat Nov 20 04:21:54 2010 (4CE79332)
fffff880`019ca000 fffff880`019de000   termdd   termdd.sys   Sat Nov 20 06:03:40 2010 (4CE7AB0C)
fffff960`004d0000 fffff960`004da000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`0639d000 fffff880`063c3000   tunnel   tunnel.sys   Sat Nov 20 05:51:50 2010 (4CE7A846)
fffff880`095e8000 fffff880`095fa000   umbus    umbus.sys    Sat Nov 20 05:44:37 2010 (4CE7A695)
fffff880`0add6000 fffff880`0adf3000   usbccgp  usbccgp.sys  Sat Nov 20 05:44:03 2010 (4CE7A673)
fffff880`095ad000 fffff880`095aef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`089ec000 fffff880`089fd000   usbehci  usbehci.sys  Sat Nov 20 05:43:54 2010 (4CE7A66A)
fffff880`065a3000 fffff880`065fd000   usbhub   usbhub.sys   Sat Nov 20 05:44:30 2010 (4CE7A68E)
fffff880`079a8000 fffff880`079fe000   USBPORT  USBPORT.SYS  Sat Nov 20 05:44:00 2010 (4CE7A670)
fffff880`0adaf000 fffff880`0adca000   USBSTOR  USBSTOR.SYS  Sat Nov 20 05:44:05 2010 (4CE7A675)
fffff880`0ac00000 fffff880`0ac2d280   usbvideo usbvideo.sys Sat Nov 20 05:44:34 2010 (4CE7A692)
fffff880`06554000 fffff880`065a3000   vbootstor vbootstor.sys Mon Feb 21 02:26:55 2011 (4D6213BF)
fffff880`05ff2000 fffff880`05ffdc80   VBoxUSBMon VBoxUSBMon.sys Mon May 16 12:35:09 2011 (4DD1523D)
fffff880`00f59000 fffff880`00f66000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`047c4000 fffff880`047d2000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`047d2000 fffff880`047f7000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01cfc000 fffff880`01d0c000   vmstorfl vmstorfl.sys Sat Nov 20 04:57:30 2010 (4CE79B8A)
fffff880`00f90000 fffff880`00fa5000   volmgr   volmgr.sys   Sat Nov 20 04:19:28 2010 (4CE792A0)
fffff880`00d9c000 fffff880`00df8000   volmgrx  volmgrx.sys  Sat Nov 20 04:20:43 2010 (4CE792EB)
fffff880`01d0c000 fffff880`01d58000   volsnap  volsnap.sys  Sat Nov 20 04:20:08 2010 (4CE792C8)
fffff880`09512000 fffff880`0951f000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`05c2a000 fffff880`05c40000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`09954000 fffff880`0995e000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`01a89000 fffff880`01aa4000   wanarp   wanarp.sys   Sat Nov 20 05:52:36 2010 (4CE7A874)
fffff880`04600000 fffff880`04610000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e09000 fffff880`00ead000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ead000 fffff880`00ebc000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`046e7000 fffff880`046f0000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`00322000   win32k   win32k.sys   unavailable (00000000)
fffff880`06223000 fffff880`06234000   WinUSB   WinUSB.sys   Sat Nov 20 05:43:56 2010 (4CE7A66C)
fffff880`06812000 fffff880`0681b000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f13000 fffff880`00f1c000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`063df000 fffff880`06400000   WudfPf   WudfPf.sys   Sat Nov 20 05:42:44 2010 (4CE7A624)
fffff880`00fbf000 fffff880`00ff0000   WUDFRd   WUDFRd.sys   Sat Nov 20 05:43:32 2010 (4CE7A654)

Unloaded modules:
fffff880`063d1000 fffff880`063df000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`09800000 fffff880`09871000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0add6000 fffff880`0ade7000   WinUSB.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`0ac00000 fffff880`0ac31000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`01a46000 fffff880`01a54000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`05c45000 fffff880`05fdf000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0039A000
fffff880`05fdf000 fffff880`05ff2000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
02 Jun 2011   #7
unhnh

Windows 7 Ultimate x64
 
 

thx a lot!!!!!

i'll do the test and report you the result as soon as possible...

I guess there is indeed some problem within my network device
cause i constantly get bsods(DRIVER_VERIFIER_DETECTED_VIOLATION (c4)) when i start a VPN connection.

and i should tell you that my laptop is pretty new, it's a HP dv6 with i7-2620 and ATI HD 6770M.
i bought it about a month ago, hope there is nothing wrong with the hardware~
My System SpecsSystem Spec
07 Jun 2011   #8
unhnh

Windows 7 Ultimate x64
 
 
New BSODs

i am sorry that i have to bother you guys again

after i've done the exact thing that mgorman told me to do--i uninstalled the 360 anti-virus, and the Driver Genius, i also reinstalled all the drivers downloaded directly from the HP site, it seemed that the BSOD of "DRIVER_VERIFIER_DETECTED_VIOLATION(c4)"
had gone, but the problem is now i got these new BSODs of "KMODE_EXCEPTION_NOT_HANDLED (1e)"

here are what the windbg shows


*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0 (0) - STATUS_WAIT_0

FAULTING_IP:
+3336396232663237
00000000`00000000 ?? ???

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR: 0x1E_0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 2

EXCEPTION_RECORD: fffff800059709c8 -- (.exr 0xfffff800059709c8)
ExceptionAddress: fffff800042888e2 (nt!SwapContext_PatchXRstor)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME: fffff80005970a70 -- (.trap 0xfffff80005970a70)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000004 rbx=0000000000000000 rcx=fffff80005970cc0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800042888e2 rsp=fffff80005970c00 rbp=fffff80005970c70
r8=fffffa80042ef238 r9=0000000000000000 r10=fffffffffffffffe
r11=00000000001f0000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
nt!SwapContext_PatchXRstor:
fffff800`042888e2 0fae09 fxrstor [rcx] ds:7e6c:fffff800`05970cc0=7f
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8000427d6be to fffff80004285cd0

STACK_TEXT:
fffff800`0596faa8 fffff800`0427d6be : fffffa80`051e5ab0 fffffa80`0860e350 fffff800`05970220 fffff800`042b1890 : nt!KeBugCheck
fffff800`0596fab0 fffff800`042b155d : fffff800`0448c314 fffff800`043cd030 fffff800`04206000 fffff800`059709c8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`0596fae0 fffff800`042b0335 : fffff800`043cd0fc fffff800`0596fb58 fffff800`059709c8 fffff800`04206000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`0596fb10 fffff800`042c13b1 : fffff800`059709c8 fffff800`05970220 fffff800`00000000 fffffa80`04ee2b60 : nt!RtlDispatchException+0x415
fffff800`059701f0 fffff800`04285382 : fffff800`059709c8 fffff800`043f8e80 fffff800`05970a70 fffff800`04406cc0 : nt!KiDispatchException+0x135
fffff800`05970890 fffff800`04283c8a : fffffa80`09e48b60 fffff800`047f9895 fffff800`0481f460 fffff800`05970b30 : nt!KiExceptionDispatch+0xc2
fffff800`05970a70 fffff800`042888e2 : fffff800`00000000 fffff800`00000000 00000000`00000002 fffff800`0427da02 : nt!KiGeneralProtectionFault+0x10a
fffff800`05970c00 fffff800`0427dadd : fffff800`043f8e80 fffff800`00000002 00000000`00000002 fffff880`00000000 : nt!SwapContext_PatchXRstor
fffff800`05970c40 00000000`00000000 : fffff800`05971000 fffff800`0596b000 fffff800`05970c00 00000000`00000000 : nt!KiIdleLoop+0x10d


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiKernelCalloutExceptionHandler+e
fffff800`0427d6be 90 nop

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4d9fdd5b

FAILURE_BUCKET_ID: X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e

BUCKET_ID: X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e

Followup: MachineOwner
---------

i also installed the Malwarebytes, some said that it's a better anti-virus software than MSE, could that be a prolem?

these BSODs constantly occured like every two days when the laptop was nearly standing by without anything run on it.

and i had the Prime95 tests which showed no errors and warnings...

could you help me so more, huge thanks!!
Peter
My System SpecsSystem Spec
09 Jun 2011   #9
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You still haven' updated your Realtek drivers and you haven't posted the results of the three Prime95 tests. Please do those before we continue.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Tue Jun  7 10:13:10.923 2011 (UTC - 4:00)
System Uptime: 0 days 2:23:16.985
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
10 Jun 2011   #10
unhnh

Windows 7 Ultimate x64
 
 

sorry about that, actually i did the prime95 test, but i did only the Blend test, it just need to much time for a test, you know i am a college student, i can't look after my laptop all the time( and i am afraid to leave it alone as it might burn).

anyway, i'll try my best to submit the full results as soon as possible(i assume it's the "results.txt" that i should submit,right?), i'm runing it now.

and i had updated the realtek from the website you gave me.

Thank you very much, again!!!
My System SpecsSystem Spec
Reply

 need help for random BSOD!




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