Please help me read dump files


  1. Posts : 12
    windows 7 64bit
       #1

    Please help me read dump files


    My computer has been experiencing BSOD lately through out this month. I have attached some files with the dumps. Please help me figure out what was the cause of the BSODs. Thank you very much in advance.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    monsteranh said:
    My computer has been experiencing BSOD lately through out this month. I have attached some files with the dumps. Please help me figure out what was the cause of the BSODs. Thank you very much in advance.
    Your video driver, re-install using this method.

    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper


    Or Phyxion.net - Driver Sweeper

    When it is removed then download and install the fresh copy.


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Seven Forums\053111-26754-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Machine Name:
    Kernel base = 0xfffff800`02c1d000 PsLoadedModuleList = 0xfffff800`02e62650
    Debug session time: Tue May 31 22:09:52.090 2011 (GMT-4)
    System Uptime: 0 days 21:16:40.932
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................................................
    Loading User Symbols
    Loading unloaded module list
    ..................................................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {20, 2, 0, fffff8800f411ec9}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1deec9 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000020, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800f411ec9, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ecc100
     0000000000000020 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nvlddmkm+1deec9
    fffff880`0f411ec9 ff5720          call    qword ptr [rdi+20h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff80004272760 -- (.trap 0xfffff80004272760)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000012 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800f411ec9 rsp=fffff800042728f0 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=000000000000000a
    r11=fffff80004272a20 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nvlddmkm+0x1deec9:
    fffff880`0f411ec9 ff5720          call    qword ptr [rdi+20h] ds:3600:00000000`00000020=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c9c2a9 to fffff80002c9cd00
    
    STACK_TEXT:  
    fffff800`04272618 fffff800`02c9c2a9 : 00000000`0000000a 00000000`00000020 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff800`04272620 fffff800`02c9af20 : fffffa80`05957000 00000000`00000000 fffffa80`059df000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`04272760 fffff880`0f411ec9 : fffffa80`07961000 00000000`00000000 00000000`00002080 00000000`00000000 : nt!KiPageFault+0x260
    fffff800`042728f0 fffffa80`07961000 : 00000000`00000000 00000000`00002080 00000000`00000000 00000000`00000000 : nvlddmkm+0x1deec9
    fffff800`042728f8 00000000`00000000 : 00000000`00002080 00000000`00000000 00000000`00000000 fffff880`0f74cbd1 : 0xfffffa80`07961000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nvlddmkm+1deec9
    fffff880`0f411ec9 ff5720          call    qword ptr [rdi+20h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nvlddmkm+1deec9
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d64bb6c
    
    FAILURE_BUCKET_ID:  X64_0xD1_nvlddmkm+1deec9
    
    BUCKET_ID:  X64_0xD1_nvlddmkm+1deec9
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 12
    windows 7 64bit
    Thread Starter
       #3

    thank for the reply. I used Phyxion to do a complete wipe and then reinstalled the video driver from their website. It seemed to be working fine but then the BSOD came back. Here are the 2 new dump files.
      My Computer


 

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