BSOD in Windows 7 - How do I resolve


  1. Posts : 2
    Windows 7 Ultimate 32bit
       #1

    BSOD in Windows 7 - How do I resolve


    I am running OEM Windows 7 Ultimate 32bit and have had several crashes in the last few days. Can anyone help in reviewing the dump files? The carsh this morning occurred while paging through web mail. Most seem to indicate that tdx.sys is causing the problem.

    System specs were saved to the file 'System Specs.txt' in the attached zip file.
    Last edited by kbb1026; 03 Jun 2011 at 11:25. Reason: Added BSOD collection files
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    It looks like your BSOD is caused by your AntiVirus
    Avast.
    Go to their website and use the uninstall tool to remove completely.
    Then replace with microsoft security essentials.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    I have been using Avast for a while. Are you sure that it's the software? How does Microsoft Security Essentials compare to avast? Thanks for your help.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Welcome
    We like to give all members complete attention. In the future its best to start your own thread.
    You have posed a subjective question. About 1/2 our membership (including myself think that Essentials is the best). Essentials was made just for Windows. Most other Anti Virus cause problems, including BSOD. If it were my computer I would use Essentials.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:15.
Find Us