blue screen (well black) of death

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  1. Ravendude
    Posts : 7
    Windows 7 home premuim
       New #1

    blue screen (well black) of death


    Hey guys

    been having this probelm for awhile now, solved it for a while by dedusting my comp but its happening more and more now, ive uploaded what u required. have to hold down the power button to solve it.

    Windows 7 was installed witht he comp over a year ago now
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Ravendude said:
    Hey guys

    been having this probelm for awhile now, solved it for a while by dedusting my comp but its happening more and more now, ive uploaded what u required. have to hold down the power button to solve it.

    Windows 7 was installed witht he comp over a year ago now
    First I would remove Symantec. A known cause of BSOD's and 2 years old. Then update the following

    Code:
    PxHlpa64.sys    3/12/2008 9:58:17 PM        fffff880`010d9000    fffff880`010e4d00    0x0000bd00    0x47d88a39                        
e1y62x64.sys    6/12/2009 9:16:42 PM        fffff880`04224000    fffff880`0426d000    0x00049000    0x4a32fdfa                        
ccHPx64.sys    6/19/2009 7:28:39 PM        fffff880`040cf000    fffff880`04162000    0x00093000    0x4a3c1f27                        
SymIMv.sys    6/22/2009 7:11:56 PM        fffff880`02c8a000    fffff880`02c95000    0x0000b000    0x4a400fbc                        
SRTSPX64.SYS    6/22/2009 10:47:54 PM        fffff880`02de0000    fffff880`02df4000    0x00014000    0x4a40425a                        
SYMEFA64.SYS    6/23/2009 5:52:39 PM        fffff880`01072000    fffff880`010d9000    0x00067000    0x4a414ea7                        
SYMEVENT64x86.SYS    6/24/2009 4:19:12 PM        fffff880`02d20000    fffff880`02d56000    0x00036000    0x4a428a40                        
SYMTDI.SYS    7/6/2009 8:28:48 PM        fffff880`02cd4000    fffff880`02d20000    0x0004c000    0x4a5296c0
    Norton 360 How to uninstall


    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
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  4. Ravendude
    Posts : 7
    Windows 7 home premuim
    Thread Starter
       New #3

    ive deleted Symantec however do i need to update the files/drivers that connected to Symantec?
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  6. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #4

    Ravendude said:
    ive deleted Symantec however do i need to update the files/drivers that connected to Symantec?
    Nothing connects to symantec. You need to update anything in the list earlier than 7/13/2009 except the ones that are symantec
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  7. Ravendude
    Posts : 7
    Windows 7 home premuim
    Thread Starter
       New #5

    ive gotta be honest i cant find the drivers on google or how to update them without getting a registry program
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  8. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #6

    Ravendude said:
    ive gotta be honest i cant find the drivers on google or how to update them without getting a registry program
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads


    OK take this one PxH1pa64.sysa nd go here (www.carrona.org/dvrref.html/. what does it say? repeat with the others
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  10. Ravendude
    Posts : 7
    Windows 7 home premuim
    Thread Starter
       New #7

    The Last Link is broken 404 Error, ive taken PxHlpa64.sys and rename it as it says now to find the driver for it
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  11. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #8

    Ravendude said:
    The Last Link is broken 404 Error, ive taken PxHlpa64.sys and rename it as it says now to find the driver for it
    These are the apps that use PxHlpa64.sys. It often causes BSOD's and should be removed.



    RecordNow!
    ESSSONIC
    Sonic RecordNow!/Sonic_PrimoSDK
    Dell Media Experience
    Pioneer RecordNow DX
    Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
    Microsoft Plus! Digital Media/Digital Image Suite
    Corel Photo Album
    HP RecordNow/DigitalMedia Archive
    IBM RecordNow!
    Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
    Adobe Photoshop Lightroom
    Yahoo! Music Jukebox or Roxio
    Napster Burn Engine
    1CLICK DivxToDVD
    OLYMPUS muvee theaterPack
    by Sonic Solutions (Sonic Solutions - Company) or VERITAS Software, Inc (Data Center Optimization: Datacenter Management Software, Data Center Software, Data Center Solutions | Symantec).
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  12. Ravendude
    Posts : 7
    Windows 7 home premuim
    Thread Starter
       New #9

    All theses linked below are connected to Symantec products which ive unistalled the program they are linked too now, will need still to update them and if so how ive searched the Norton and Symantec websites and no prevail

    ccHPx64.sys 6/19/2009 7:28:39 PM fffff880`040cf000 fffff880`04162000 0x00093000 0x4a3c1f27
    SymIMv.sys 6/22/2009 7:11:56 PM fffff880`02c8a000 fffff880`02c95000 0x0000b000 0x4a400fbc
    SRTSPX64.SYS 6/22/2009 10:47:54 PM fffff880`02de0000 fffff880`02df4000 0x00014000 0x4a40425a
    SYMEFA64.SYS 6/23/2009 5:52:39 PM fffff880`01072000 fffff880`010d9000 0x00067000 0x4a414ea7
    SYMEVENT64x86.SYS 6/24/2009 4:19:12 PM fffff880`02d20000 fffff880`02d56000 0x00036000 0x4a428a40
    SYMTDI.SYS 7/6/2009 8:28:48 PM fffff880`02cd4000 fffff880`02d20000 0x0004c000 0x4a5296c0
      My Computer
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  13. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #10

    Ravendude said:
    All theses linked below are connected to Symantec products which ive unistalled the program they are linked too now, will need still to update them and if so how ive searched the Norton and Symantec websites and no prevail

    ccHPx64.sys 6/19/2009 7:28:39 PM fffff880`040cf000 fffff880`04162000 0x00093000 0x4a3c1f27
    SymIMv.sys 6/22/2009 7:11:56 PM fffff880`02c8a000 fffff880`02c95000 0x0000b000 0x4a400fbc
    SRTSPX64.SYS 6/22/2009 10:47:54 PM fffff880`02de0000 fffff880`02df4000 0x00014000 0x4a40425a
    SYMEFA64.SYS 6/23/2009 5:52:39 PM fffff880`01072000 fffff880`010d9000 0x00067000 0x4a414ea7
    SYMEVENT64x86.SYS 6/24/2009 4:19:12 PM fffff880`02d20000 fffff880`02d56000 0x00036000 0x4a428a40
    SYMTDI.SYS 7/6/2009 8:28:48 PM fffff880`02cd4000 fffff880`02d20000 0x0004c000 0x4a5296c0
    If they were removed using the symnatec un-install tool they should not longer be on your system. Simply do a search to find out if they are.
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