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Random Crashes & BSOD on HP Pavilion dv5-1199ef
Full Retail Windows 7 ultimate 64 bit (not installed on the notebook by OEM). Installed about 1 year ago.
Notebook is 3 years old.
Nvidia videocard Top temperature while gaming (92 C°). Average 88 C°
Intel Processor top temperature while gaming (78 C°) . Idle 38-40 C°
Hello all,
lately, like for almost a month now, my notebook (HP Pavilion dv5-1199ef) has been randomly crashing. Mostly when gaming, or running any resource hungry application like watching HD movies or Blu ray discs. Sometimes also when watching videos on YouTube.
Weird thing is that there's no pattern. Sometimes I can use the notebook for about 3 days without a crash. And some cursed day it will constantly crash!
Thing is that I seldom get a BSOD screen. Most of the times the game or app just freezes, screen goes black and all USB peripherals power off. But the Notebook is still powered on and I am forced to manually restart the computer.
The other day I got a BSOD that said "USB_Bugcode" but simply stayed on the BSOD for an hour, never finished the dump file. So I had to force a restart, losing the dump file. 2 days ago I got another BSOD which is attached.
I think I have narrowed it down to an unknown device which has an issue with a driver. Thing is that it don't get anything from the report codes, they just throw random numbers that I don't know how to interpret. Otherwise it says there is a problem with a unknown device & unknown driver which doesn't help at all.
I use my notebook mostly at home with a USB Pro Logic II Headset (Gamecon 777), a Razer Mamba wireless mouse & an USB powered after-market notebook cooler. That's the only 3 peripherals I use constantly, sometimes I use an USB flash voyager GT for files transfers & small backups.
I am running all the latest drivers for the PC & peripherals I use. I installed the latest NVIDIA notebook drivers (270.61) for the Geforce M9600 GT.
So, I’ll appreciate if someone who is more knowledgeable to help me identify the problematic device or driver. Or if it is something else.
Best regards & thanks!