Crash (dump included)


  1. Posts : 28
    win 7 enterprise 32bit
       #1

    Crash (dump included)


    why it crashed? thx
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your Intel HD Graphics driver is blamed, please update it using the Intel Update Utility
    Intel® Driver Update Utility
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {c0000005, 8f798015, b1874ce0, b18748c0}
    
    Probably caused by : igdkmd32.sys ( igdkmd32+173015 )
    
    
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 8f798015, The address that the exception occurred at
    Arg3: b1874ce0, Exception Record Address
    Arg4: b18748c0, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    igdkmd32+173015
    8f798015 8b9190000000    mov     edx,dword ptr [ecx+90h]
    
    EXCEPTION_RECORD:  b1874ce0 -- (.exr 0xffffffffb1874ce0)
    ExceptionAddress: 8f798015 (igdkmd32+0x00173015)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 00000090
    Attempt to read from address 00000090
    
    CONTEXT:  b18748c0 -- (.cxr 0xffffffffb18748c0)
    eax=00000000 ebx=00000001 ecx=00000000 edx=00000002 esi=b1874e6c edi=b1874ff4
    eip=8f798015 esp=b1874da8 ebp=b1875000 iopl=0         nv up ei ng nz na po cy
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010283
    igdkmd32+0x173015:
    8f798015 8b9190000000    mov     edx,dword ptr [ecx+90h] ds:0023:00000090=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  00000000
    
    EXCEPTION_PARAMETER2:  00000090
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 82dae848
    Unable to read MiSystemVaType memory at 82d8de20
     00000090 
    
    FOLLOWUP_IP: 
    igdkmd32+173015
    8f798015 8b9190000000    mov     edx,dword ptr [ecx+90h]
    
    BUGCHECK_STR:  0x7E
    
    LAST_CONTROL_TRANSFER:  from 8f7988c7 to 8f798015
    
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    b1875000 8f7988c7 8b8f1b90 b187593c 00000000 igdkmd32+0x173015
    b187527c 8f78d5ce 8b8f1b90 b187593c b1875508 igdkmd32+0x1738c7
    b18756c8 8f79a7b2 8b8f1b90 b187593c 00000002 igdkmd32+0x1685ce
    b1875980 8f7860e4 857ee008 00000001 8b7bfb28 igdkmd32+0x1757b2
    b1875994 8f785fb3 9017c6e0 b18759b4 00000000 igdkmd32+0x1610e4
    b18759b8 8f789997 9017c6e0 b1875ac0 8b930320 igdkmd32+0x160fb3
    b18759d0 8f64ba7c 8e455000 b1875ac0 00000000 igdkmd32+0x164997
    b1875a00 8f64bddc 8e455000 b1875ac0 00000058 igdkmd32+0x26a7c
    b1875bc8 8f64c617 8e455000 00000001 00000002 igdkmd32+0x26ddc
    b1875c30 8ff7dd66 8e455000 ffffffff 00000001 igdkmd32+0x27617
    b1875c54 8ff7ec9b 8e467ae8 8e455000 ffffffff dxgkrnl!DpiDxgkDdiSetPowerState+0x36
    b1875c80 8ff7ea64 8e46a920 00000001 00000005 dxgkrnl!DpiFdoSetAdapterPowerState+0x202
    b1875cc4 8ff7e715 8e46a920 e1918f00 b1875cf8 dxgkrnl!DpiFdoHandleDevicePower+0x346
    b1875cd4 8ff7de8b 8e46a920 e1918f00 8e46a920 dxgkrnl!DpiFdoDispatchPower+0x21
    b1875cf8 82c5ae6d 8e46a920 e1918f00 00000000 dxgkrnl!DpiDispatchPower+0xc8
    b1875d50 82e4df64 87a6d2e0 9a51b851 00000000 nt!PopIrpWorker+0x351
    b1875d90 82cf6219 82c5ab1c 87a6d2e0 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  igdkmd32+173015
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: igdkmd32
    
    IMAGE_NAME:  igdkmd32.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4bcf3f74
    
    STACK_COMMAND:  .cxr 0xffffffffb18748c0 ; kb
    
    FAILURE_BUCKET_ID:  0x7E_VRF_igdkmd32+173015
    
    BUCKET_ID:  0x7E_VRF_igdkmd32+173015
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 28
    win 7 enterprise 32bit
    Thread Starter
       #3

    i updated it, but still got this crash, different reason?
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    UnD3R0aTh said:
    i updated it, but still got this crash, different reason?
    Your system may have malware infections
    Download Malwarebytes
    Update it and run a system scan
       Information
    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Code:
    sptd.sys        0x85899000    0x859ac000    0x00113000    0x4c736279    24/08/2010 10:11:05
      My Computer


  5. Posts : 28
    win 7 enterprise 32bit
    Thread Starter
       #5

    is there any fix for that?
      My Computer


  6. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #6

    UnD3R0aTh said:
    is there any fix for that?
    If you tried the above and if non of the fixes remedy your problem you should test your RAM
    RAM - Test with Memtest86+
      My Computer


  7. Posts : 28
    win 7 enterprise 32bit
    Thread Starter
       #7

    no i meant i don't want to remove alcohol xD thx for your reply anyway
      My Computer


  8. Posts : 11,840
    64-bit Windows 8.1 Pro
       #8

    Remember that trouble shooting is a process of elimination ... Yowan has pointed out a well known problem with sptd.sys being a cause for BSOD crashes for some Windows 7 systems ... I strongly recommend that you uninstall it and see if this resolves your problem ... if your problem persists, you can always re install it...
      My Computer


  9. Posts : 28
    win 7 enterprise 32bit
    Thread Starter
       #9

    pfffffft it keeps doing that, pc won't wake from sleep or hibernation, or even get there, i have to force off! then be greeted with the message that says the system has recovered fro man unexpected error! i opened the latest dmp file in bluescreenview there were 4 files highlighted in red (i take it those are the faulty files that caused the errors?)

    halmacpi.dll halmacpi.dll+5ba9 0x82c1e000 0x82c55000 0x00037000 0x4ce788d2 11/20/2010 10:37:38 AM Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 6.1.7601.17514 (win7sp1_rtm.101119-1850) Microsoft Corporation C:\Windows\system32\halmacpi.dll

    ndis.sys ndis.sys+2eed0 0x85e08000 0x85ebf000 0x000b7000 0x4ce78937 11/20/2010 10:39:19 AM Microsoft® Windows® Operating System NDIS 6.20 driver 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\drivers\ndis.sys


    ntkrnlpa.exe ntkrnlpa.exe+1369a0 0x82c55000 0x83067000 0x00412000 0x4d9fd753 4/9/2011 5:49:39 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.17592 (win7sp1_gdr.110408-1631) Microsoft Corporation C:\Windows\system32\ntkrnlpa.exe



    xAntiArp.sys xAntiArp.sys+fcb 0x8e56b000 0x8e5b6f00 0x0004bf00 0x491fa8b5 11/16/2008 6:59:33 AM Windows (R) 2000 DDK driver Sample NDIS 4.0 Intermediate Miniport Driver 5.00.2195.6717 Windows (R) 2000 DDK provider C:\Windows\system32\drivers\xAntiArp.sys

    the last one i know, it's a program named antiarp, which i will uninstall shortly, but what about the rest?
      My Computer


  10. Posts : 28
    win 7 enterprise 32bit
    Thread Starter
       #10

    here's another crash during downloading some updates...is something wrong with the updates?
      My Computer


 

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