Blue screen after woke up sleep


  1. Posts : 1
    Windows 7 Ultimate 32bit
       #1

    Blue screen after woke up sleep


    after i had install my intel graphic driver on my toshiba satellite,blue screen problem was occur after my laptop woke up from sleep..
    kindly,please help me to solve this problem..thank you..

    i had attached my minidump file..


      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your Intel Graphics driver is the cause, please update it
    Intel® Driver Update Utility

    Update your SD/MMC card controller driver, download a newer version from toshiba's website
    http://www.csd.toshiba.com/cgi-bin/t...p?nav=download
    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd32.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c000001d, 90476310, 82b2fac8, 0}
    
    Probably caused by : hardware ( igdkmd32+252310 )
    
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c000001d, The exception code that was not handled
    Arg2: 90476310, The address that the exception occurred at
    Arg3: 82b2fac8, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
    
    FAULTING_IP: 
    igdkmd32+252310
    90476310 c5              ???
    
    TRAP_FRAME:  82b2fac8 -- (.trap 0xffffffff82b2fac8)
    ErrCode = 00000000
    eax=82b2fca8 ebx=82b3c380 ecx=82a12457 edx=82b40a30 esi=00000000 edi=82b2fba0
    eip=90476310 esp=82b2fb3c ebp=82b2fb7c iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    igdkmd32+0x252310:
    90476310 c5              ???
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    MISALIGNED_IP: 
    igdkmd32+252310
    90476310 c5              ???
    
    LAST_CONTROL_TRANSFER:  from 82a81fdd to 90476310
    
    FAILED_INSTRUCTION_ADDRESS: 
    igdkmd32+252310
    90476310 c5              ???
    
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    82b2fb7c 82a81fdd 82b32d20 82b2fca8 00000002 igdkmd32+0x252310
    82b2fc68 82a81e9a 82b32d20 82b2fca8 00000000 nt!KiProcessExpiredTimerList+0x101
    82b2fcdc 82a8000e 00098cfa 8588ca80 82b3c380 nt!KiTimerExpiration+0x25c
    82b2fd20 82a7fe38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    82b2fd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    igdkmd32+252310
    90476310 c5              ???
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  igdkmd32+252310
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  IP_MISALIGNED_igdkmd32.sys
    
    BUCKET_ID:  IP_MISALIGNED_igdkmd32.sys
    
    Followup: MachineOwner
    ---------
      My Computer


 

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