BlueScreen problem


  1. Posts : 2
    windows 7 Ultimate 32bit
       #1

    BlueScreen problem


    I have this bluescreen problem for about a week and I don't know what to do

    can anybody help me please please please??????????????




    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c2
    BCP1: 00000050
    BCP2: FAB4A000
    BCP3: 00004FAD
    BCP4: 7FC00000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\060711-23921-01.dmp
    C:\Users\Monir\AppData\Local\Temp\WER-31906-0.sysdata.xml

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      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Do a System Restore and remove that TunUP Utilities since it could have messed up your system
    Windows 7 does not need any 'TuneUp' software or whatsoever related utilities
    Run SFC /SCANNOW Command - System File Checker

    Run a scan of Malwarebytes
    Remove Asus Update/Asus PC Probe

       Information
    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 00000050, Attempt to free a non-allocated paged pool address
    Arg2: fab4a000, Starting address
    Arg3: 00004fad, Start offset in pages from beginning of paged pool
    Arg4: 7fc00000, Size in bytes of paged pool
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    win32k!FreeObject+2e
    9570d7a3 5d              pop     ebp
    
    BUGCHECK_STR:  0xc2_50
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  JetAudio.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 82b3ab53 to 82aa95b0
    
    STACK_TEXT:  
    a6dd0af4 82b3ab53 fab4a000 00000000 00109000 nt!MiFreePagedPoolPages+0xf7
    a6dd0bd8 82b3b43c fab4a000 00109000 04800200 nt!MiFreePoolPages+0x455
    a6dd0c44 9570d7a3 fab4a000 00000000 a6dd0cec nt!ExFreePoolWithTag+0x436
    a6dd0c54 9571d60c fab4a000 00000005 4f052fd2 win32k!FreeObject+0x2e
    a6dd0cec 9571e928 00000000 00000000 00000000 win32k!SURFACE::bDeleteSurface+0x32d
    a6dd0d00 956fe447 00000000 00000000 fab4a000 win32k!SURFREF::bDeleteSurface+0x14
    a6dd0d14 956ffc2c 4f052fd2 0011fa48 4f052fd2 win32k!bDeleteSurface+0x20
    a6dd0d28 82a5f41a 4f052fd2 0011fa5c 77096344 win32k!NtGdiDeleteObjectApp+0x7f
    a6dd0d28 77096344 4f052fd2 0011fa5c 77096344 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0011fa5c 00000000 00000000 00000000 00000000 0x77096344
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    win32k!FreeObject+2e
    9570d7a3 5d              pop     ebp
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  win32k!FreeObject+2e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: win32k
    
    IMAGE_NAME:  win32k.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d6f0b7b
    
    FAILURE_BUCKET_ID:  0xc2_50_win32k!FreeObject+2e
    
    BUCKET_ID:  0xc2_50_win32k!FreeObject+2e
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    windows 7 Ultimate 32bit
    Thread Starter
       #3

    I've done what you said and I hope It does work

    :-*:-*:-*:-*:-*:-*:-*:-*:-*:-*:-*:-*:-*:-*:-*:-*
      My Computer


 

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