BSOD / reboot problem


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD / reboot problem


    Hello everyone.

    I have a problem - when CPU is maxed for a long time, i get random blue screens or the PC just reboots.

    After the PC reboots i get "Windows recovered from a serious error"

    I have added the attachments with minidump and sysdata.xml files. I have no idea how to read them and how to identify the problem.

    Any advice would be much appreciated.

    my config is
    Asus p8p67 deluxe
    16Gb RAM
    64Gb SSD c-300
    CrossFired SaphireRadeon hd9970
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    umka83 said:
    Hello everyone.

    I have a problem - when CPU is maxed for a long time, i get random blue screens or the PC just reboots.

    After the PC reboots i get "Windows recovered from a serious error"

    I have added the attachments with minidump and sysdata.xml files. I have no idea how to read them and how to identify the problem.

    Any advice would be much appreciated.

    my config is
    Asus p8p67 deluxe
    16Gb RAM
    64Gb SSD c-300
    CrossFired SaphireRadeon hd9970
    Your .dmp file shows a stop error of 0x124 which is a general hardware error .

    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

    You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try


    Possible suspects:

    Symantec
    Many BT drivers
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hello,

    thanks for reply.

    BT - stands for bluetooth right? I have both symantec and BT.
    Will simple uninstall help me to fix this problem if Symantec or BT are real causes of the problem or do I need some special "clean tools"?


    Also, other PCs with different hardware have same Symantec (Norton 360 v5) but do not have such problem.

    I will check the link and let everyone know what happens.


    Thanks
      My Computer


 

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