BSOD when restarting from Hibernation mode


  1. Posts : 5
    Windows 7
       #1

    BSOD when restarting from Hibernation mode


    I have Windows 7
    - x86 (32-bit) ?
    - OEM install with SP1 and other regular patch updates.
    - Less than an year old hardware

    System works fine when resuming from suspend mode, but crashes with BSOD after hibernation mode. I am attaching the debug and performance files as suggested. Please help.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    Code:
      Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Windows_NT6_BSOD_jcgriff2 (1).zip\Windows_NT6_BSOD_jcgriff2\060711-26722-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82f66ad4?
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Machine Name:
    Kernel base = 0x82e3f000 PsLoadedModuleList = 0x82f884d0
    Debug session time: Tue Jun  7 19:34:31.972 2011 (GMT-4)
    System Uptime: 1 days 19:37:08.470
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    .....
    Loading User Symbols
    Loading unloaded module list
    .........................
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 00000003, A device object has been blocking an Irp for too long a time
    Arg2: 865e1b58, Physical Device Object of the stack
    Arg3: 82f66ae0, Functional Device Object of the stack
    Arg4: 8b1cd8c0, The blocked IRP
    Debugging Details:
    ------------------
    *** WARNING: Unable to verify timestamp for NETwNs32.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs32.sys
    DRVPOWERSTATE_SUBCODE:  3
    IRP_ADDRESS:  8b1cd8c0
    DEVICE_OBJECT: 884b1028
    DRIVER_OBJECT: 883db030
    IMAGE_NAME:  NETwNs32.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c3da298
    MODULE_NAME: NETwNs32
    FAULTING_MODULE: 95827000 NETwNs32
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    LAST_CONTROL_TRANSFER:  from 82f05f35 to 82f1df2c
    STACK_TEXT:  
    82f66a94 82f05f35 0000009f 00000003 865e1b58 nt!KeBugCheckEx+0x1e
    82f66b00 82f05fae 82f66ba0 00000000 82f73380 nt!PopCheckIrpWatchdog+0x1f5
    82f66b38 82eb9039 82f816e0 00000000 73b2beea nt!PopCheckForIdleness+0x73
    82f66b7c 82eb8fdd 82f69d20 82f66ca8 00000001 nt!KiProcessTimerDpcTable+0x50
    82f66c68 82eb8e9a 82f69d20 82f66ca8 00000000 nt!KiProcessExpiredTimerList+0x101
    82f66cdc 82eb700e 009997c7 8632b768 82f73380 nt!KiTimerExpiration+0x25c
    82f66d20 82eb6e38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    82f66d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    FAILURE_BUCKET_ID:  0x9F_IMAGE_NETwNs32.sys
    BUCKET_ID:  0x9F_IMAGE_NETwNs32.sys
    Followup: MachineOwner
    ---------
    From the Intel website update this driver and lets just hope
    Netwns32.sys file description
    Productname:Intel® Wireless WiFi Link Adapter
    Description:Intel® Wireless WiFi Link Driver
    Company:Intel Corporation
      My Computer


  3. Posts : 5
    Windows 7
    Thread Starter
       #3

    Updating Driver


    Hi Richard,
    Thanks for the reply. I found an updated driver for the file you mentioned. But whenever I try to update the driver I get a problem installing the driver software for the device. I am not sure what I am doing wrong.
    Any help would be appreciated.
    Thanks,
    Eric
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Not the best way to go, but can you update from device manager?
    Driver Install - Device Manager
    You can also try to roll back, using the device manager.
      My Computer


  5. Posts : 5
    Windows 7
    Thread Starter
       #5

    Thanks I will try that and see if it helps.
    Regards,
    Eric
      My Computer


 

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