Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Mouse and or keyboard randomly stop working

23 Jul 2011   #11
Buckalou

Windows 7 x64
 
 

I have attached a new and updated perfmon report as well


My System SpecsSystem Spec
.
23 Jul 2011   #12
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Well there is something I came up with that might help you here.

To Disable Selective Suspend:

open the control panel
go to power options (you may have to set view to small icons)
click change plan settings
in the window that opens:
click change plan settings
click change advanced power settings, expand usb and ensure usb selective suspend is disabled.

If you are having a power management problem with the keyboard and mouse this should help solve it.
My System SpecsSystem Spec
24 Jul 2011   #13
twinstar

Windows 7 Professional 32 bit Service Pack 1
 
 
Forgive me for butting in...

But I'm having exactly the same problem, down to the distorted sound and everything. I've just changed my power setting for my USB keyboard and mouse, so we'll see what happens.

A premature thank you.

David
My System SpecsSystem Spec
.

24 Jul 2011   #14
Buckalou

Windows 7 x64
 
 

Thank you very much for the suggestion. I will try this as well and let's see what happens!

Thanks again
My System SpecsSystem Spec
30 Jul 2011   #15
Buckalou

Windows 7 x64
 
 

Crashed again this morning with my mouse and keyboard randomly freezing. Couldn't control alt delete or anything. Unfortunately the above solution didn't work
My System SpecsSystem Spec
13 Apr 2012   #16
ttorrao86

Windows 7 Professional x64
 
 

did you fix this problem? my laptop its frezzing too. ive tried everything, disk check, memory check, virus and malware scan, not even the format worked
My System SpecsSystem Spec
13 Apr 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

ttorrao86, this thread is old and not likely to get a response to your question. You would be much better suited to start your own thread and ask for help from those on the forum. Even though you are not getting a blue screen crash, please follow the https://www.sevenforums.com/crashes-d...tructions.html to provide system logs. The system logs can help with freezing problems, as well.
My System SpecsSystem Spec
14 Apr 2012   #18
Buckalou

Windows 7 x64
 
 

ttorrao86,

Unfortunately I am still crashing and have no idea what to do at this point. Any suggestions would be welcome.
My System SpecsSystem Spec
14 Apr 2012   #19
writhziden

Windows 7 Home Premium 64 Bit
 
 

How are your mouse and keyboard plugged in? Are they PS/2 connections or USB?
My System SpecsSystem Spec
15 Apr 2012   #20
Buckalou

Windows 7 x64
 
 

USB
My System SpecsSystem Spec
Reply

 Mouse and or keyboard randomly stop working




Thread Tools




Similar help and support threads
Thread Forum
Mouse and keyboard randomly stop working
Hello everyone, this problem had started for me only about 3 or so days ago, and is rather annoying. What happens is that randomly while using the mouse, it would freeze up and I would hear the "Device Disconnect" sound, and a second later the mouse would work again. This happens absolutely...
Hardware & Devices
black screen,mouse keyboard stop working randomly at the same time
fghgfhgfhgfhgfhhr5 yfdhfdgdgdfgdf
BSOD Help and Support
Mouse scroll and keyboard stop working until left click of mouse
After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This...
General Discussion
7 x64 mouse and keyboard randomly stop working.
As of lately my mouse and keyboard sometimes just stop working. It seems to happen more often while I'm playing games (but that's mostly what I do so not sure if that has anything to do with it :p). Usually before it happens I'll hear the usb sound and the mouse will disconnect and reconnect and...
Hardware & Devices
Keyboard and mouse randomly stop working
My PC won't go into sleep mode either automatically or manually so I just leave it on all day (the screen will go off at the pre-determined time though). However, that's not my issue as I've learned to live with it. I'm just mentioning it because it could be related to the following issue that just...
BSOD Help and Support
Keyboard/Mouse randomly stop responding (PS/2)
Recently I have been having this problem where my PS/2 keyboard and mouse both stop responding. The lights are still on, but neither work. Sometimes it happens just to my mouse, and not the keyboard, but usually both. When it happens, they are not responding for anywhere from a few seconds, to a...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:33.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App