BSOD (Blue screen) on HP Pavillion -Win 7 occuring once a day


  1. abdulwaheed2710
    Posts : 3
    Windows 7 32-bit
       New #1

    BSOD (Blue screen) on HP Pavillion -Win 7 occuring once a day


    Hi,

    I have been experiencing the blue screen problem almost once a day from the past one week. The system stops working while i am browsing. Then i restart in safe mode and then restart again in normal mode. It works fine. But i think this could lead to some serious problems later. Hence i request you to give me some solution for this problem. Your help is appreciated. I have attached the required info and given below are the details of my laptop.

    Laptop is a HP Pavilion DV6 notebook PC.
    Windows 7 Home Premium 32-Bit (6.1, Buil 7601)
    The OS came pre-installed with the laptop.(OEM)
    Both the laptop and OS are about an year old.

    Note: The antivirus is Avira Antivir Premium (Evaluation version) which did not get identified during the System Health report generation.

    Thanks and Regards,
    Abdul Waheed
      My Computer
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  3. wish
    Posts : 507
    Windows 7 Ultimate x64 SP1
       New #2

    Hello Abdul Waheed,
    I see several crashes was caused by Avira driver.
    So I recommend to uninstall Avira for a while to see if the BSOD will stop.

    Code:
    ChildEBP RetAddr  
8ee8a45c 834563d8 nt!MmAccessFault+0x106
8ee8a45c 8344e922 nt!KiTrap0E+0xdc
8ee8a4f0 8d1b289c nt!memcpy+0x172
WARNING: Stack unwind information not available. Following frames may be wrong.
8ee8a53c 8367c774 avipbb+0x289c
8ee8a5f4 836847a1 nt!PspInsertThread+0x5c0
8ee8ad00 834531ea nt!NtCreateUserProcess+0x742
8ee8ad00 77c070b4 nt!KiFastCallEntry+0x12a
01c0eeac 00000000 0x77c070b4
      My Computer
    Quote Quote

  4. abdulwaheed2710
    Posts : 3
    Windows 7 32-bit
    Thread Starter
       New #3

    Thanks for the reply


    Hi Wish,

    Thanks a lot for the quick reply.

    I will uninstall Avira right away but i hope the laptop does not get vulnerable in the absence of an Anti virus.

    Thanks,
    Abdul Waheed
      My Computer
    Quote Quote

  6. wish
    Posts : 507
    Windows 7 Ultimate x64 SP1
       New #4

    You no need to worry about vulnerability as long your Windows is up to date, and more important you already have Norton AV installed. :)
    FYI, two antivirus running at the same time is not good, it can overlap each other and cause conflict.
      My Computer
    Quote Quote

  7. abdulwaheed2710
    Posts : 3
    Windows 7 32-bit
    Thread Starter
       New #5

    Oh ok... Actually Norton has ended its evaluation period. I just installed Microsoft Security Essentials. Will uninstall Norton..
    Thanks a lot Wisnu :)
      My Computer
    Quote Quote

 

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