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Windows 7: BSOD unsure if it's memory

17 Jun 2011   #11
Rmarsden

Windows 7 Home Premium 32bit
 
 

Difficulty starting the computer up.
The Radeon 6800 has the latest driver.

Latest Dump File


My System SpecsSystem Spec
.
17 Jun 2011   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Rmarsden View Post
Difficulty starting the computer up.
The Radeon 6800 has the latest driver.

Latest Dump File

Memory_corruption caused by an un-named driver. Neither of these were driver verified so I suspect it wasnt turned on.
My System SpecsSystem Spec
17 Jun 2011   #13
Rmarsden

Windows 7 Home Premium 32bit
 
 

Ok running verifier.

When I boot up on windows 7 it gets me as far as the password section. I enter my password and the computer crashes. (I'm in safemode now)

The blue screen o' death says a driver isn't working right but I'm not sure which one based off the screen.

See if this dump file makes more sense.

Thanks!
My System SpecsSystem Spec
.

17 Jun 2011   #14
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Rmarsden View Post
Ok running verifier.

When I boot up on windows 7 it gets me as far as the password section. I enter my password and the computer crashes. (I'm in safemode now)

The blue screen o' death says a driver isn't working right but I'm not sure which one based off the screen.

See if this dump file makes more sense.

Thanks!
This one was verified and related to HIDCLASS.sys. That is the "human Interface Driver" for things like fingerprint readers, facial recognition, some mice and keyboards.

Since you have SP-1 installed there are no updates for it so I would run a system file check to see if it is corrupted.

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
My System SpecsSystem Spec
18 Jun 2011   #15
Rmarsden

Windows 7 Home Premium 32bit
 
 

I had an old logitech joystick installed on the machine. I tried to delete the drivers to the joystick and remove the joystick entirely from the machine. I probably should have waited for you to tell me to attempt that!

In Safemode with Networking and experiencing crashes. Tried running SFC/SCANNOW and it crashed. Still should be using verifier.

Dump Files included.

Will try again to run SFC/SCANNOW and report back tonight if successful.
My System SpecsSystem Spec
18 Jun 2011   #16
Rmarsden

Windows 7 Home Premium 32bit
 
 

Ok first two times I didn't right click and run as administrator. Did the third time. Test finished and said no errors were found. I can't remember the exact wording because when I opened Chrome, my computer restarted. Then failed to boot up. I needed to try 2 more times to get it to boot up.

No extra dump files for you I'm afraid.

Ran it again and it worked, it says "Windows Resource Protection didn't find any integrity violations"

Ran the verify only feature next, and still no problems found.

Hopefully the dumpfiles I sent you give you more a clue as to what's gone wrong! Good luck.
My System SpecsSystem Spec
18 Jun 2011   #17
Rmarsden

Windows 7 Home Premium 32bit
 
 

Today's latest crashes!

Happened while using Chrome in Safemode with Networking.
My System SpecsSystem Spec
18 Jun 2011   #18
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Rmarsden View Post
Today's latest crashes!

Happened while using Chrome in Safemode with Networking.
On the driver verified crash


SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

We have to wait for another crash
My System SpecsSystem Spec
18 Jun 2011   #19
Rmarsden

Windows 7 Home Premium 32bit
 
 

What do you think about using my windows 7 disc to try a clean install?

In the meantime I can rack up as many crashes as I can.

And another Crash Dump File for you.
My System SpecsSystem Spec
18 Jun 2011   #20
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Rmarsden View Post
What do you think about using my windows 7 disc to try a clean install?

In the meantime I can rack up as many crashes as I can.
If it is software a clean install will help, if not it will do nothing.
My System SpecsSystem Spec
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 BSOD unsure if it's memory




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